Payment Evolution

Online Payroll for Canada SMB

4,3 /5 (36 reviews) Write a Review!

Payment Evolution Overview

What is Payment Evolution?

Online, secure, cost-effective payroll and payment services

PaymentEvolution Payroll provides the simplest and most cost-effective way to get payroll done for your small business. Fully online and accessible from any modern web browser, the service is always up to date and gives you accurate payroll calculations. Your employees receive fully electronic pay records and paystubs. Full history and reporting is included at no cost.

With PaymentEvolution Payroll you can get started in under 5 minutes and process payruns in as little as 30 seconds. You'll save time, and your employees will receive accurate pay information.

PaymentEvolution Payroll is free for small businesses with 3 or fewer employees. If you have 4 or more staff, the service is only $18/month (flat rate for unlimited employees and unlimited payruns).

Simple, Fast, Secure - PaymentEvolution Payroll

Payment Evolution Overview

Pricing

Starting from
US$18,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Free payroll processing for small businesses with up to 3 employees.
Businesses with 4 or more pay just $18/month (flat rate for unlimited employees and unlimited payruns)


Payment Evolution Features

Devices
Business size
S M L
Markets
Canada
Supported Languages
English

Media

Beautiful cloud based payroll - all your payruns at a glance with the dashboard view
Simple, step based payruns - process in just 30 seconds
Beautiful cloud based payroll you can run from anywhere
Secure employee self-service with full pay history
Payment Evolution screenshot: Beautiful cloud based payroll - all your payruns at a glance with the dashboard view Payment Evolution screenshot: Simple, step based payruns - process in just 30 seconds Payment Evolution screenshot: Beautiful cloud based payroll you can run from anywhere Payment Evolution screenshot: Secure employee self-service with full pay history

Payment Evolution Reviews

Payment Evolution Reviews

Overall rating
4,3
/
5
Excellent
23

Very good
8

Average
1

Poor
1

Terrible
3

Value for Money
4,3
Features
4,3
Ease of Use
4,1
Customer Support
4,5
86% recommended this app
Verified Reviewer

I am very pleased with this product

After using a PC based software which was difficult to use and didn't report the way we needed, this is a dream! We had an accountant and Point of Sale system and just needed a payroll component. This really fit the bill and so far, is working beautifully. It's so automated and yet, there are many ways to customize it (for example, vacation pay calculations for your province). I haven't found a way that it will calculate stat pay though. Remittances were a breeze with this easy app.
Each employee is sent the pay advice into their email or it can be printed for them.
As one starts the payroll run, all the information is filled out: the pay period dates, the hours if the employees are paid the same every pay period (so just change it to the hours they actually worked), their pay rate, etc.
Since it is cloud based, it can be run from anywhere around the world.
I am very pleased with this product. I actually look forward to payroll now.


Kyle U.

Biggest mistake was leaving Payment Evolution...but they took me back

Payment Evolution was my first experience with online payroll, and it beat the pants off Quickbooks! I halfed my payroll entry time, quartered my time spent on ROEs, and getting rid of cheque payments to staff while providing them with online record keeping all was good.
Then came the price restructuring and I found myself one staff member into the higher tier, and the competition offered a 'we'll match PE and save you another 10%'. WORST thing I have ever done was leaving PE. 8 month of inflexible software, overly complex user interface, errors, painful online reporting for staff, & customer service nightmare! I am so glad Payment Evolution was willing to take me back. Completely the opposite experience: support that knows what they are doing, that proactively offers assistance in a timely manner, intuitive software that is simple enough that I can usually find the answers I need on my own. They have written code just for me. I can't say enough good things about them.

My only pain (other than inconvenient for me pricing tiers) is that they haven't made their Business Payment service available to us Quickbooks offline folks yet. Yet.


Travis G.

Great product idea  needs serious design investment

It's great that you guys have this service, but to be honest, I feel very uncomfortable actually using it and sort of regret paying for a year (we haven't done a full payroll yet, despite nearly completing the process several times). The main issues for me are the overall user experience, buggy/sloppy interface, and confusing flow. It really feels like you don't care about the design of the interface, which reduces my trust in the system.

Also some big functional oddities, like requiring separate accounts for the admin and their own employee account, is a huge pain. There's also little explanation of how the flow needs to work, and which info is required before you start the payroll process. And lastly, having to run payroll a few days in advance makes it awkward to get started if you're accustomed to doing it the day before which may be a bad habit on my part, but does prevent me from committing to PE.

If I were you, I'd suggest investing in some great UX and UI design. It would really make all the difference in the world for us. It HAS to be better than our current method of running payroll (have our accountant help us with the proper deduction amounts and manually paying everything via our online banking) which actually isn't that bad. Even a tightening of the UI would go a long way.

I have to be honest, I can't see us renewing again. I wish there was another alternative we could use in Canada, but unfortunately, we'll probably just stick to what we do now.


Nancy M.

Great Product and Service

We have been using the software for a few years and it is very easy to use. We appreciate the helpful emails with online seminars for generating T4's at year end. The customer support staff are very friendly and always so helpful.


Kelly T.

payment evolution


Verified Reviewer
Industry: Individual & Family Services

I am very pleased with this product

Reviewed on 2015/04/21
Review Source: GetApp

After using a PC based software which was difficult to use and didn't report the way we needed, this is a dream! We had an accountant and Point of Sale system and just needed a payroll component. This really fit the bill and so far, is working beautifully. It's so automated and yet, there are many ways to customize it (for example, vacation pay calculations for your province). I haven't found a way that it will calculate stat pay though. Remittances were a breeze with this easy app.
Each employee is sent the pay advice into their email or it can be printed for them.
As one starts the payroll run, all the information is filled out: the pay period dates, the hours if the employees are paid the same every pay period (so just change it to the hours they actually worked), their pay rate, etc.
Since it is cloud based, it can be run from anywhere around the world.
I am very pleased with this product. I actually look forward to payroll now.

Pros

Easy to use.
Product support was amazing for the couple of questions I have had.
Cost effective at $17/month (no hidden add-on fees)
Communicates payroll effectively with employee

Cons

I couldn't find a way to export employee information from my software to Payment Evolution, so had to enter it manually. With 10 employees it was fairly simple and just had to enter YTD amounts along with employee information.

Kyle U.
Industry: Education Management
Company size: 11-50 Employees

Biggest mistake was leaving Payment Evolution...but they took me back

Used Weekly for 2+ years
Reviewed on 2017/02/08
Review Source: Capterra

Payment Evolution was my first experience with online payroll, and it beat the pants off Quickbooks! I halfed my payroll entry time, quartered my time spent on ROEs, and getting rid of cheque payments to staff while providing them with online record keeping all was good.
Then came the price restructuring and I found myself one staff member into the higher tier, and the competition offered a 'we'll match PE and save you another 10%'. WORST thing I have ever done was leaving PE. 8 month of inflexible software, overly complex user interface, errors, painful online reporting for staff, & customer service nightmare! I am so glad Payment Evolution was willing to take me back. Completely the opposite experience: support that knows what they are doing, that proactively offers assistance in a timely manner, intuitive software that is simple enough that I can usually find the answers I need on my own. They have written code just for me. I can't say enough good things about them.

My only pain (other than inconvenient for me pricing tiers) is that they haven't made their Business Payment service available to us Quickbooks offline folks yet. Yet.

Pros

Intuitive. Everything is simple and straightforward. I can figure out 90% of what I need to do myself, and in those 10% situations the support forum has descriptions detailed enough to get me back on track.

Cons

There is one text box that doesn't trigger when you press enter, instead you have to press the send button...grrrr...and its logout for inactivity is slightly too short for my liking.

Response from PaymentEvolution

Thanks for the feedback Kyle! We're really to happy to have you back and appreciate the feedback you've given us on pricing plans. QuickBooks (desktop) integration is available for payroll but not for business payments as you've pointed out. We're continuing to look at the business case for supporting QB desktop for business payments - it's a bit of a challenge given the offline nature of the product. - Kinga Jasek

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Travis G.
Industry: E-Learning
Company size: 2-10 Employees

Great product idea  needs serious design investment

Reviewed on 2017/02/15
Review Source: Capterra

It's great that you guys have this service, but to be honest, I feel very uncomfortable actually using it and sort of regret paying for a year (we haven't done a full payroll yet, despite nearly completing the process several times). The main issues for me are the overall user experience, buggy/sloppy interface, and confusing flow. It really feels like you don't care about the design of the interface, which reduces my trust in the system.

Also some big functional oddities, like requiring separate accounts for the admin and their own employee account, is a huge pain. There's also little explanation of how the flow needs to work, and which info is required before you start the payroll process. And lastly, having to run payroll a few days in advance makes it awkward to get started if you're accustomed to doing it the day before which may be a bad habit on my part, but does prevent me from committing to PE.

If I were you, I'd suggest investing in some great UX and UI design. It would really make all the difference in the world for us. It HAS to be better than our current method of running payroll (have our accountant help us with the proper deduction amounts and manually paying everything via our online banking) which actually isn't that bad. Even a tightening of the UI would go a long way.

I have to be honest, I can't see us renewing again. I wish there was another alternative we could use in Canada, but unfortunately, we'll probably just stick to what we do now.

Pros

The actual function of running payroll and calculating deductions is a great and useful idea.

Cons

The design needs some serious polish and improvement. (not just the aesthetics, but the overall userflow, experience, etc)

Response from PaymentEvolution

Thank you Travis for your review. We are grateful that many of the features of our service benefit your business and have saved you time. Our goal is to ensure PaymentEvolution is one of the easiest and most robust services to automate your back office. We appreciate your candid remarks about the UI not being as intuitive for you and our team is looking at how to make the process even better. We'll be in touch shortly to get some specific recommendations from you. This and the requests we receive in our public help forums drive the development of our services. Again, thank you for your feedback - we love hearing how we can do better.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 1.0/10

Nancy M.
Industry: Architecture & Planning
Company size: 2-10 Employees

Great Product and Service

Used Weekly for 2+ years
Reviewed on 2017/02/16
Review Source: Capterra

We have been using the software for a few years and it is very easy to use. We appreciate the helpful emails with online seminars for generating T4's at year end. The customer support staff are very friendly and always so helpful.

Pros

It is an easy software to use for those just starting up a business. It also provides a lot different reports that are helpful.

Cons

I think the only con would be the section where you have to close off a month when generating payroll. It sometimes gets confusing and it splits out the source deduction amount by pay rather than month. We pay per month, so it would be beneficial to have the total of the 2 or 3 months deductions noted in one amount for submission.

Response from PaymentEvolution

Hi Nancy! we are always looking for ways to better our product. Closing a period can get confusing and because everyone has a different way as to how they would like their period closed, we are working on a way that works for everyone. Thank you for your feedback!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kelly T.
Industry: Medical Practice
Company size: 2-10 Employees

payment evolution

Used Daily for 2+ years
Reviewed on 2018/11/05
Review Source: Capterra

Pros

This software is a great way to prepare and keep track of all your year end and day to day payroll needs.

Cons

Can take a bit of time to learn how to properly use.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
9,1/10
Based on 36 user ratings
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Payment Evolution Pricing

Payment Evolution Pricing

Starting from
US$18,00/month
Free Trial
Free
Subscription
Value for money

Free payroll processing for small businesses with up to 3 employees.
Businesses with 4 or more pay just $18/month (flat rate for unlimited employees and unlimited payruns)

Free payroll processing for small businesses with up to 3 employees.
Businesses with 4 or more pay just $18/month (flat rate for unlimited employees and unlimited payruns)

Value for Money
4,3/5
Based on 36 user ratings
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Payment Evolution Features

Payment Evolution Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,3/5
Based on 36 user ratings
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Categories

Additional information for Payment Evolution

Additional information for Payment Evolution

Key features of Payment Evolution

  • Custom deductions and benefits
  • Direct Deposit
  • Full reports, full history
  • Records of Employment (ROE)
  • Secure, online employee site
  • Tax documents (T4s)

Benefits

Fast and Simple:
Whether you want to do a simple one-time calculation or run a year-end report, our service makes it simple for you to get the job done quickly.

Eco-Friendly:
Our cloud-based application eliminates the need for paper forms, payslips and printed records. We provide you a fully electronic payroll service from initial processing to payments to records and analysis.

Secure:
Your data is secured in our state-of-the art data centers and replicated in several disaster recovery sites. We exceed industry practices for data security and are paranoid about keeping your data safe.

Always up to date:
Cloud-based payroll that always has the latest tables, and legislative changes. No updates needed! We do it for you! We give you full online access, electronic records and robust payroll processing anytime, anywhere.

Start in 5 min:
Start processing your payroll and getting your staff paid in less than 5 minutes with our easy to use interface and online access from anywhere. No waiting for software to download, no hidden fees, and no worries about record keeping.

You are in control:
Do you need to add a custom deduction? Pay union dues? PaymentEvolution gives you full control in adding these custom features without the huge costs others charge – its all included as part of our service.

Payment Evolution FAQs

Payment Evolution FAQs

Below are some frequently asked questions for Payment Evolution.

Q. What type of pricing plans does Payment Evolution offer?

Payment Evolution offers the following pricing plans:

Starting from: US$18,00/month

Pricing model: Free, Subscription

Free Trial: Not Available

Free payroll processing for small businesses with up to 3 employees. Businesses with 4 or more pay just $18/month (flat rate for unlimited employees and unlimited payruns)

Q. What are the main features of Payment Evolution?

Payment Evolution offers the following features:

  • Custom deductions and benefits
  • Direct Deposit
  • Full reports, full history
  • Records of Employment (ROE)
  • Secure, online employee site
  • Tax documents (T4s)

Q. Who are the typical users of Payment Evolution?

Payment Evolution has the following typical customers:

Small Business, Non Profit, Freelancers

Q. What languages does Payment Evolution support?

Payment Evolution supports the following languages:

English

Q. What type of pricing plans does Payment Evolution offer?

Payment Evolution has the following pricing plans:

Free, Subscription

Q. Does Payment Evolution support mobile devices?

We do not have any information about what devices Payment Evolution supports

Q. What other apps does Payment Evolution integrate with?

Payment Evolution integrates with the following applications:

FreshBooks, FreshBooks, Kashoo, Kashoo, MakeShift, QuickBooks Online, Saasu, TSheets, Xero, Xero

Q. What level of support does Payment Evolution offer?

Payment Evolution offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support