Hoxhunt

It's extremely easy to use and not manual setup needed for the user if implemented by an organization.
Simulated trainings can be sent to non opted-in users and easy instructions help them get enrolled.
Simulations ramp up to become very realistic, and even very knowledgeable users have to do double-takes.
Very short, non-intrusive, learning snippets for each simulation explain things like sense of urgency, how to check links and best practices well.
Users in my teams have over the past two years started reporting anything suspicious, and it's a big difference from before implementing Hoxhunt.

I think the training ceiling could be increased a bit to avoid having users instinctively report (expecting a simulation training) and treat an email as 'safe' if it turns out not to be a threat simulation.

What I like about the software is that it is intuitive to the process in your everyday use of Outlook / emails. There is not alot of steps you need to make. See something, say something etc..

Trickery - it's not necessarily bad, just that a couple times I feel like I was duped when either missing an email or deleted knowing it wasn't for me.

Hoxhunt has given me more awareness about spam and junk emails and how they compromise our information, more than any other similar platform I have used. The feature I found most attractive is the simulated spam emails and how we get points when we identify and report the emails. It feels like I am playing a game but actually I am getting educated at the same time i get a sense of achievement when I unlock more and more levels.

I recently reported an actual spam email. The initial response was the status was unsure. I was told I might not get the result of that reporting but your team will do everything in the background. I was unsatisfied with it. It was the time I actually reported a spam email and I wanted to hear the results after the analysis.