Payanywhere
About Payanywhere
Payanywhere is a cloud-based payment platform for owners, employees, customers and businesses. The software offers users a POS that accepts credit cards online, on job sites and in stores. It can be used on multiple devices and can work online or offline. It can also be used to keep track of inventory offering features such as track stock, discounts and product libraries.
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- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Payanywhere
Reviewed on 2021/08/05
I have an overall positive experience with his software
I have an overall positive experience with his software
Pros
Very easy to use with processing payments
Cons
I have no complaints about this platform
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Credit Card Processing App!
Reviewed on 2018/09/12
Pros
Very easy to use and the interface makes it easy to find your products, apply discounts, etc. Must have for any business running credit cards,
Cons
I had it crash a few times and the fingerprint ID mess up a few times but other then that, it worked great!
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Unveiling the Customer Experience at PayAnywhere/North American Bancard
Reviewed on 2024/03/06
The review for PayAnywhere/North American Bancard is as follows:
PayAnywhere/North American...
The review for PayAnywhere/North American Bancard is as follows:
PayAnywhere/North American Bancard operates under a veil of deception and incompetence that permeates every aspect of their business. The leadership, notably [sensitive content hidden] and corporate staff, deliberately shield themselves from customer interactions, preferring to hide behind an army of call center and remote support staff who seem to lack any semblance of autonomy or genuine care for customers. Attempts to escalate concerns to management are met with a brick wall of scripted responses and a frustrating lack of accountability.
Customer service at PayAnywhere/North American Bancard is a nightmare, characterized by poor English skills among representatives and a shocking absence of empathy. Engaging with their support staff feels like conversing with robots programmed to recite predetermined scripts, leading to prolonged wait times and unresolved issues that leave customers feeling unheard and undervalued.
The company's software development is plagued by incompetence, manifesting in a slew of technical glitches that have serious implications for users. Reports generated by their software are notoriously inaccurate, potentially leading to legal complications with tax filings. Transactions are marred by errors such as inflated tip amounts and unauthorized charges, causing confusion and frustration for customers. Hardware malfunctions are common, with devices freezing during transactions and requiring frequent reboots, disrupting business operations and causing unnecessary delays.
In a blatant display of disregard for customer rights, PayAnywhere/North American Bancard arbitrarily imposes new fees in violation of contractual agreements, showing a blatant disrespect for transparency and fair business practices. When faced with legitimate complaints and disputes, the company resorts to predatory debt collection tactics, harassing individuals over contested charges and demonstrating a complete lack of willingness to engage in meaningful dialogue with customers.
In conclusion, PayAnywhere/North American Bancard embodies the worst aspects of corporate greed and customer neglect. Their unethical practices, subpar services, and mistreatment of customers paint a grim picture of a company that prioritizes profit over integrity. Steer clear of this company if you value ethical business practices and respect for customer rights.
Pros
Despite the negative aspects of PayAnywhere/North American Bancard, one positive feature is their free equipment placement program. Initially, a contract was signed for a nominal monthly fee of $14.95 for software access, with no additional hardware or fees. For several years, the company adhered to this agreement. When a technical issue arose and tech support suggested an upgrade, assurances were given that no extra charges would apply based on the existing contract. However, upon receiving the upgraded machine, an unauthorized monthly hardware fee was imposed. Despite regular refunds upon complaint, the fee persisted. Additionally, an unexpected annual regulatory fee was deducted from the user's account without authorization. After contentious discussions, PayAnywhere/North American Bancard agreed to refund only half of the fee if the account was retained. Following a full dispute of the charge, the account was terminated, leading to subsequent debt collection harassment.
Cons
Poor customer service with inadequate English skills and lack of compassion
Inaccurate reports generated for tax purposes
Doubled tip amounts reported for random transactions
Declination message for credit card but still charged
Frequent hardware freezing during transactions
Arbitrary addition of new fees breaching contracts
Unfair debt collection practices post-service termination
Refusal to listen to customer complaints
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Payanywhere Bare Minimum
Reviewed on 2020/08/18
I never had any issue with payanywhere when using- I do recommend it for those who are looking for...
I never had any issue with payanywhere when using- I do recommend it for those who are looking for a hassle free card service if need something basic. I wanted something with more features and options when business grew.
Pros
1st starting a business it is great & easy. Fees are very low and can track sales & clients easily.
Cons
Becoming busier in my job it didn't have a lot of features beyond the basics that other competitors of payanywhere had. Invoicing, Scheduling, Gift Cards, & Even a debit/credit card associated with the account are a few things they could add to entice people to stay with them.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Good luck horrific customer service
Reviewed on 2024/02/20
Horrific customer service. Legal theives for small businesses. At the end of our relationship they...
Horrific customer service. Legal theives for small businesses. At the end of our relationship they would take 75% of the transaction
No one speaks english, no one
Pros
They deposited next day when it worked.
Cons
Unstable network, wouldn't send invoices, or failed to provess payments. It was so bad at the end i had to have my customers leave cash.
Reasons for Switching to Payanywhere
Introductory free processing. We had a great relationship for a year. Then they started keeping my money for no reasonsPayanywhere FAQs
Below are some frequently asked questions for Payanywhere.Q. What type of pricing plans does Payanywhere offer?
Payanywhere offers the following pricing plans:
- Free Trial: Not Available
Q. Who are the typical users of Payanywhere?
Payanywhere has the following typical customers:
2–10, 11–50, 51–200
Q. What languages does Payanywhere support?
Payanywhere supports the following languages:
English
Q. Does Payanywhere support mobile devices?
Payanywhere supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Payanywhere integrate with?
We do not have any information about what integrations Payanywhere has
Q. What level of support does Payanywhere offer?
Payanywhere offers the following support options:
Phone Support
Related categories
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Payment Processing Software
