OpenText Documentum

4.0 (6)
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Enterprise content management for critical docs and files

About OpenText Documentum

OpenText Documentum is an ECM platform with a wide range of content management capabilities. It enables organizations to effectively and securely manage all critical files, including documents, images, CAD files, rich media, and others. The platform provides a flexible search engine as well as business process management tools. OpenText Documentum is available as a fully managed or cloud-based solution.

The platform can scale to meet organizational needs and supports multi-language content management. It offers role-based access and allows teams to track relevant business processes and required actions. Additionally, the platform includes records and retention management tools that help organizations meet compliance requirements. For enhanced agility, Documentum’s APIs can integrate with existing business systems.


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OpenText Documentum Software - OpenText Documentum workflow
OpenText Documentum Software - OpenText Documentum main interface
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OpenText Documentum Software - OpenText Documentum workflow
OpenText Documentum Software - OpenText Documentum main interface

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Features

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Integrations

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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4 /5
(6)
Value for Money
3.2/5
Features
4/5
Ease of Use
3.7/5
Customer Support
3.2/5

Already have OpenText Documentum?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 6
Satyam
Satyam
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Organize documents and validate easily with Opentext

Reviewed on 2025/02/02

It was really good experience as I have used Its workflow which is most amazing functionality along...

It was really good experience as I have used Its workflow which is most amazing functionality along with this I have used its livereport and Web Reports also have implemented some Java Application on top of it for different business Line of businesses.

Pros

Its workflow functionalities I liked most Documents has go through multiple path we can implement same with help of Workflows.

Cons

It search functionality needs to be improved. It has to be more accurate

Gitosh
Overall rating
  • Industry: Renewables & Environment
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

My Experience With OpenText Documentum

Reviewed on 2024/10/09

I have used it for over 3 years and it is amazing as a content management software.

I have used it for over 3 years and it is amazing as a content management software.

Pros

First, I like that OpenText Documentum is very secure and comes at a good price.
It handles content management really well and makes content collaboration easy.

Cons

So far OpenText Documentum meets needs. It is effective.

Farheen
Overall rating
  • Industry: Oil & Energy
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great document management software that is secure and reliable

Reviewed on 2025/01/18

Documentum has worked well as a secure document management system that provides the right security...

Documentum has worked well as a secure document management system that provides the right security for files.

Pros

Its a secure enterprise content management software

Cons

The integration with other software is limited and difficult and the UI can do with some upgrades.

Souleymane
Overall rating
  • Industry: Mining & Metals
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

The onboarding process for your content management systems.

Reviewed on 2023/08/31

OpenText Documentum is very powerful and a great solution for large enterprises like ours with a...

OpenText Documentum is very powerful and a great solution for large enterprises like ours with a significant workforce. It enables easy and seamless management and organization of documents.

Pros

I really like what OpenText Documentum offers. It allows me to manage and share my documents, records, and various types of content easily with a highly advanced content management system. I love these diverse features.

Cons

What I like the least are the bugs that I frequently come across in the authentication and access control of OpenText Documentum.

Pascual
Pascual
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Opentext, an excellent solution to work with a large amount of documentation in complex...

Reviewed on 2022/08/07

It can really fulfill your content management and workflow needs very efficiently, so document...

It can really fulfill your content management and workflow needs very efficiently, so document retrieval, access and permission settings don't require much extra effort. Its operation is intuitive and this platform has demonstrated interaction through secure access protocols and international standards with the option in the cloud, preferential at the moment. In general, it guarantees the life cycle of the documents.

Pros

The comprehensive and effective management of documents through the correct assignment of metadata, which effectively accompany the content of a document, and this management feature is very practical and configurable.
On the other hand, its workflow module guarantees the implementation of process automation and contributes to minimizing rework, managing the life cycle of documents, from the point of view of managing physical files.
It has a high degree of integration with other applications and systems in a natural way, all in the end user's desktop environment, in addition to responding adequately with other types of devices such as smartphones, etc.

Cons

Its implementation can generate important costs of specialized personnel, licensing and important management in the organizational culture.
A free version that is 100% usable for a prudent period of time could be a factor of engagement for new clients,

Alternatives Considered

OpenKM
Showing 5 reviews of 6 Read all reviews

OpenText Documentum FAQs

Below are some frequently asked questions for OpenText Documentum.

OpenText Documentum has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

We do not have any information about what languages OpenText Documentum supports

OpenText Documentum supports the following devices:

We do not have any information about what integrations OpenText Documentum has

OpenText Documentum offers the following support options:

Email/Help Desk, Phone Support

Related categories

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