Shipox DMS
About Shipox DMS
Shipox aims to deliver the most convenient solutions suited for your business’ growth with an acute focus on a reliable delivery management service for your orders’ pickup, delivery, and assignment of drivers as per requirement.
Designed for all business types from individual or small scale to corporate level, Shipox DMS is the answer to your orders’ delivery. They not only deliver the order, they deliver customer satisfaction, quality, and commitment to our values. Shipox ensure availability of access to the clients via a white-label app, driver app, and real-time tracking of the vehicles in use and delivery personnel to avoid any unfortunate or unforeseeable event.
Other chief features are listed below:
? Admin Web Backend
? Customer Web Backend
? 3PL Web Backend
? Driver Mobile App
? COD Management
? Heat Map
? Tracking
Key benefits of Shipox DMS
? Automated orders dispatch
? Training for using the app
? Works for various fields of work from e-commerce to physical business
? Transparent system of the software
? Friendly user interface of app for clients
? Friendly user interface of app for drivers
? Complete check and balance on cash on delivery
? Customer’s web contains detailed information
? Optimization of your delivery, cash and cost
? Management of white label app by the team
? Your dashboard analytics help you grow your business
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Reviews
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- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great DMS system for Logistics company
Reviewed on 2023/11/30
Pros
- Orders Management
- Fast fixes
- Integration with local e-commerce platforms
- Great customer service agents and sales reps.
Cons
- Some optional features should be added.
- Industry: Logistics & Supply Chain
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
amazing team
Reviewed on 2024/04/25
Pros
excellence customer experience and support 24/7
Cons
there is no branch for the company in saudi arabia
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Sexy on the outside. Ugly on the inside.
Reviewed on 2022/04/21
Bad. Perhaps we didn't ask many questions before
Bad. Perhaps we didn't ask many questions before
Pros
- Good Web Design: Nice colors and UI elements.
Cons
- No admin API: You won't be able to manage or apply your own logic as an administrator, because they don't have APIs with admin privileges.
- Integrations are prone to errors: We spent more than 6 months trying to get the team to set up just one integration with Salla. The already sat up integrations such as Zid often produces errors and orders don't reach Shipox's dashboard.
- Doesn't support extra COD charges: You won't be able to apply extra COD charge as their system doesn't support it.
- Route optimization doesn't work: Despite their advertising that they have route optimization, sadly after 5 months of purchasing their product, we found out their route optimization solution wasn't ready yet.
- Slow responding customer support: Their customer support team doesn't respond quickly to you in case of critical issues. We had to contact the development team lead directly in case we experience emergency issues.
- Expensive add ons: They will charge you massive amounts of money for small features. Integrating your SMS provider with Shipox will cost you more than $2000.
Alternatives Considered
TookanSwitched From
TookanReasons for Switching to Shipox DMS
As the title said "sexy on the outside, ugly on the inside"- Industry: Health, Wellness & Fitness
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Mohamed Ashraf
Reviewed on 2023/11/30
Pros
flexibility of the team for enhancements
Cons
lack of handover between internal shipox teams
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Great software to deploy for a startup
Reviewed on 2022/04/22
Pros
We had a great interaction with the team, they were always easy to comunicate. We did count with a great IT team at the time and they help us go through the whole process. We like many of the features that were ready to use after the setup
Cons
As per described we didnt have a IT team, so the set up was not as fast however they did offer us an option to have all handled by them. Still it would have been nice to have a more simple setup.
Shipox DMS FAQs
Below are some frequently asked questions for Shipox DMS.Q. What type of pricing plans does Shipox DMS offer?
Shipox DMS offers the following pricing plans:
- Pricing model: Free Version, Subscription
- Free Trial: Available
Pricing is based on the number of orders created per month without any limitations.
Q. Who are the typical users of Shipox DMS?
Shipox DMS has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Shipox DMS support?
Shipox DMS supports the following languages:
Arabic, English, Italian, Russian
Q. Does Shipox DMS support mobile devices?
Shipox DMS supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Shipox DMS integrate with?
Shipox DMS integrates with the following applications:
Adobe Commerce, Google Maps, IDEA magentobox, Magento BI, OpenCart, Papirfly, Shopify, Stripe, Stripe Billing
Q. What level of support does Shipox DMS offer?
Shipox DMS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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