Salon Ultimate

I use Salon Ultimate every day and it's made clients check in and check out process so much easier along with reporting .

Overall, I really enjoy using this software daily!

Over promised and under delivered. I guess this software was not intended for larger spas. The gift certificate tracking is lacking and the reports are incomplete. They have so much potential. I am very disappointed with the customer care and follow up.

The SW is robust and comprehensive, and easy to pick-up within a minimal period of time. They have great online chat and staff support.

I have had the pleasure of being a salon owner since 1993. During the past 21 years salon and spa software has evolved enormously.

I have seen many software companies' come and go. In the past we simply needed a cash register. Those days are long gone. Today we require more than just a point of sale at the front desk. We need a tool that can help us manage our business and our clientele history.

There are many software choices but for us the decision was clear. Salon Ultimate is the most advanced software I have come across and it becomes more robust with every update. There are new and improved features that are integrated directly to our 8 workstations on a regular basis. These features are designed to make the job of a salon coordinator and salon owners substantially easier.

The features in Salon Ultimate are very extensive. They include POS, appointment book, reports, ability for staff to see their schedules on their mobile devices and much more.

Marketing and reliability, scheduling and detailed reports are just the core features. We actually save money in the long run with Salon Ultimate's automated email confirmations, online booking, professional guidance and email marketing capability. The service is web based and I review activity from home, confirm appointment requests and even train staff remotely. The most recent bonus was the construction and launching of a mobile app to our website. What other company will give you that? Did I mention that they recommended a firm to build our interactive website and linked the interphase with our network? This makes appointment requests and gift card sales easy to log, track and process directly into our daily sales report.

Another important relevant aspect is the exceptional customer service provided by Salon Ultimate. The knowledgeable staff goes above and beyond my expectations. They are always helpful and attentive to our needs, concerns and questions. The staff at Salon Ultimate is not only software designers, they are considered to be our business partners and friends. They advise us, based upon 20 years of experience in the beauty industry, be it hardware decisions, software tutorials or business practices.

I can't express highly enough our appreciation for Salon Ultimate. I would recommend the service, software and relationship that we have come to know and trust to anybody looking for the best in salon and spa software.