Crownpeak Digital Experience Platform
Crownpeak Digital Experience Platform
About Crownpeak Digital Experience Platform
Crownpeak provides the leading digital experience platform. The industry's only true SaaS-based solution, Crownpeak offers best-in-breed capabilities that empower companies to create, deploy and optimize omnichannel digital experiences – faster and easier than ever, and with zero infrastructure to maintain.
Removing the barriers to managing digital experiences, Crownpeak's built-in tools address content management, experience optimization and governance, personalization, web accessibility and privacy UX. Companies can deliver high-impact, trust-building experiences at scale that are brand-consistent and compliant with global privacy laws – improving loyalty, engagement and revenue.
Key benefits of Crownpeak Digital Experience Platform
- Hybrid Headless CMS: Create and launch new experiences quickly
- Experience Optimization: Maximize the return on the traffic you drive with A/B testing, targeting and personalization
- Content-Driven Commerce: Leverage deep e-commerce integrations for higher ROI
- Accessibility & Experience Quality: Improve the quality of your digital experiences and ensure they are accessible and SEO-friendly
- Tag Monitoring & Management: Discover how third-party tags are affecting your site performance and eliminate latency
- Privacy & Consent Management: Create privacy and consent experiences that build trust while complying with global privacy laws
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Reviews
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- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Excellent Support, but Difficult to Learn
Reviewed on 2019/03/09
We consolidated 3 separate open source CMS platforms into one Crownpeak instance. The site...
We consolidated 3 separate open source CMS platforms into one Crownpeak instance. The site management capabilities make this a simple proposition once the CMS is fully implemented.
Pros
The Customer Support team is phenomenal. Our tickets have always been responded to in a timely fashion, and the techs see the issue through to complete resolution. Although there is a steep learning curve, once implemented, it is very easy to maintain a robust site.
Cons
It's virtually impossible to stand up Crownpeak without a 3rd party partner. We attempted to use their internal professional services team, and although we did eventually get the system up and running, we definitely felt like we were "pushed aside" in favor of larger clients.
- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great option and feature for website
Reviewed on 2022/07/26
Pros
We can have a highly accessible website for almost all our customers, with specific instructions and a straightforward setup wizard. Software like this is essential for developing sites that must adhere to the Web Content Accessibility Guidelines. Also, it won't conflict with the rest of our code.
Cons
It's a fantastic option, definitely one of the finest out there. To more aggressively prevent frivolous lawsuits, you might have to employ a premium option. Making changes to your account via your iPhone or smartphone is a hassle; the menus and presentation could use some graphic rework.
- Industry: Package/Freight Delivery
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Serves its purpose but difficult to use
Reviewed on 2023/02/10
Overall crownpeak served its purpose, but was just difficult to use and felt laden with obstacles.
Overall crownpeak served its purpose, but was just difficult to use and felt laden with obstacles.
Pros
I like that changes to content could be published quickly, after updating a page updates could be seen within a few minutes
Cons
The soft ware is very dry to look at, which makes it easy to get lost, and inaccessible for new users. The learning curve is a bit steep because of this.
- Industry: Internet
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My Experience
Reviewed on 2021/10/21
The best.
The best.
Pros
Really fast, really customer friendly, love using it!
Cons
I would love to have notify another user in my team for the changes in my staging environment before sending it to production to minimize wrongful content publishing!
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product and Customer Service
Reviewed on 2021/10/29
Pros
We use Crownpeak to host one of our line of business websites. Overall, it's easy to use, easy to tailor and great customer service.
Cons
No real issues. They have a great customer service and we get a response usually in 30mins.
Crownpeak Digital Experience Platform FAQs
Below are some frequently asked questions for Crownpeak Digital Experience Platform.Q. What type of pricing plans does Crownpeak Digital Experience Platform offer?
Crownpeak Digital Experience Platform offers the following pricing plans:
- Starting from: US$5.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Pricing varies on the number of monthly website sessions and features selected. Contact Crownpeak Technology for additional details.
Q. Who are the typical users of Crownpeak Digital Experience Platform?
Crownpeak Digital Experience Platform has the following typical customers:
201–500, 501–1,000, 1,001–5,000
Q. What languages does Crownpeak Digital Experience Platform support?
Crownpeak Digital Experience Platform supports the following languages:
English, French, German, Spanish
Q. Does Crownpeak Digital Experience Platform support mobile devices?
Crownpeak Digital Experience Platform supports the following devices:
Q. What other apps does Crownpeak Digital Experience Platform integrate with?
We do not have any information about what integrations Crownpeak Digital Experience Platform has
Q. What level of support does Crownpeak Digital Experience Platform offer?
Crownpeak Digital Experience Platform offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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