Critical Insight
About Critical Insight
Critical Insight is a cloud-based solution specifically designed for businesses that provides managed detection and response services. The software allows businesses to mitigate and identify potential cyber threats and issues. It provides users tools that integrate machines with human intelligence which allows the application to automatically collect data from cloud, on-premise or hybrid environments.
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- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic Offering from a Fantastic Company
Reviewed on 2021/05/08
If you're looking for a managed security service provider that is willing to treat you like a...
If you're looking for a managed security service provider that is willing to treat you like a partner, versus another just another account, look no further. Great people at a great company.
Pros
They provide a solution/service that is easy to use, easy to understand and they are constantly taking feedback to make it better. Their support is fantastic and their leadership is experienced and constantly looking for ways to provide a better product for their customers.
Cons
Access to historical data in some contexts could use some improvement. However, I've consistently seen them methodically work towards improving the experience and I'm confident they are working towards addressing any concerns I have about the solution.
Alternatives Considered
SecureworksReasons for Switching to Critical Insight
Primarily due to the fact that they're a smaller company, they have a experienced, capable leadership and they were oriented towards SMB, rather than other companies that are looking to work with large enterprise customers.Critical Insight FAQs
Below are some frequently asked questions for Critical Insight.Q. What type of pricing plans does Critical Insight offer?
Critical Insight offers the following pricing plans:
- Free Trial: Available
Q. Who are the typical users of Critical Insight?
Critical Insight has the following typical customers:
2–10, 11–50, 51–200
Q. What languages does Critical Insight support?
Critical Insight supports the following languages:
English
Q. Does Critical Insight support mobile devices?
Critical Insight supports the following devices:
Q. What other apps does Critical Insight integrate with?
Critical Insight integrates with the following applications:
AWS CloudTrail, Microsoft Defender for Endpoint
Q. What level of support does Critical Insight offer?
Critical Insight offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support
Related categories
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Cybersecurity Software
