RepairShopr
About RepairShopr
RepairShopr helps repair shops, plumbing agencies, painting contractors, HVAC services, and other businesses streamline invoicing, marketing, CRM, ticketing, and point of sale (POS) operations via a unified portal. The platform includes a self-service portal, which lets customers view and check invoices and service status and approve or decline repair estimates.
RepairShopr allows organizations to take notes, maintain a contact database, monitor customer credits, generate barcodes, and store invoices and billing summaries for reference. Administrators can automatically calculate repair costs and handle multiple cash registers. Teams can also utilize the inventory management functionality to track returns and multiple batches and view vendor details.
Images
Not sure about RepairShopr?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Salesforce Sales Cloud
Zoho Desk
Zoho CRM
RazorSync
Reviews
Already have RepairShopr?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
one platform for customer relationship management
Reviewed on 2018/12/10
Pros
It helps in creating tickets, making invoice, customer relationship management along with marketing of repair shops.
Its POS features create automatic cost estimation which is very impressive.
It is integrated with paypal, google calendar, quick books.
It has one more feature which i liked most that it has customized mail which can be send to the customers after work has been done, to follow up for making sure that everything is fine.
It is customizable according to your requirements.
Cons
There is nothing wrong in this software. Price of this can go a bit lower. Other then that, it is an awesome software
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good Repair Shop CRM and Ticketing Software
Reviewed on 2018/12/07
RepairShopr has helped me to complete tickets and get my billing out to my customers along with...
RepairShopr has helped me to complete tickets and get my billing out to my customers along with helping with paperwork. My previous software was only available in the office, so I would have to comeback and finish all of my paperwork at the office at night.
Pros
I like that I can access my information anywhere, especially can complete tickets onsite and get everything done before returning back to the office.
Cons
There are some specific requests that have been made for feature improvements that seem to be put to the back burner that everyone is complaining about.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
headache waiting to happen
Reviewed on 2022/02/23
We are CANCELLING this software. We signed up in September and were completely floored with how...
We are CANCELLING this software. We signed up in September and were completely floored with how USELESS it is for our business in a quick hurry. Your inventory system has a mind of its own and should be re wrote! Ticketing to invoicing did work seamlessly, as long as you didn't need to know subtotals before billing. Late fees adding automatically is fine, until post dates play a factor as it does out here in rural areas. The integration to Quickbooks leaves much to be desired. To be honest, it was like working with a toddler because once I had fixed something, it reverted back to doing whatever it wanted. I fully plan to write a review for the world to see and be WARNED to not link up with your company. If you would like to make this egregious decision of purchasing and trusting your software to do what it said it could right, please contact me.....I would love to talk REFUNDS!!!
Pros
mobile app and cloud management was nice
Cons
quickbooks integration was a one way street (sales tax didn't transfer correct, COGS didn't work at all, customers info got messed up and jumbled). work orders didn't subtotal so you had to invoice before you could see the amounts. invoice dates weren't changeable. serialized units were part of inventory. on repair tickets for units the mileage was a separate screen.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Fantastic Software - I wouldn't use anything else
Reviewed on 2016/07/05
We've been using RepairShopr to run out business (www.PlatinumRepairs.co.za) for around 2.5 years...
We've been using RepairShopr to run out business (www.PlatinumRepairs.co.za) for around 2.5 years now. Before that, we used spreadsheets, which worked well until the business grew - then we needed a proper system. The software runs very smoothly, and where we have come across issues, the support has been excellent. Syncs with Quickbooks and constantly gets improved.
Pros
Constant improvement. Good support. Supports multiple warehouses and locations well.
Cons
We've battled a little to use it seamlessly on mobile devices.
- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Repair Shopr is great for Computer Repair & MSP's
Reviewed on 2016/10/24
I've really enjoyed switching to Repair Shopr. It was very easy to setup and migrate my Quickbooks...
I've really enjoyed switching to Repair Shopr. It was very easy to setup and migrate my Quickbooks customers to Repair Shopr. Invoicing my customers is very easy with their e-mail integration. As a Managed Service Provider, recurring invoices run on schedule every month making it easy and fast to receive payment. It you are interested in getting a lot of reporting info, you can do that really quick. Many different reports to choose from. One of my favorite feature is auto receipt printing when an invoice is paid. It's has a Point of Sale interface as well. I do not use that because I'm not really a store, but it looks very robust. The best thing is that is is very affordable and you get a lot of bang for the buck. If you are in the computer service business, this is a must have.
Pros
All the available feature such as Invoicing, Customer Asset Tracking, Service Ticketing System, Auto Receipt Printing, Reports, Estimate System, Sales Leads & Customer Follow-up Email System.
Cons
It's not free, seriously. I love it.
RepairShopr FAQs
Below are some frequently asked questions for RepairShopr.Q. What type of pricing plans does RepairShopr offer?
RepairShopr offers the following pricing plans:
- Starting from: US$59.99/month
- Pricing model: Subscription
- Free Trial: Available
This price is subject to change. For the most up-to-date pricing please visit https://www.repairshopr.com/pricing.
Q. Who are the typical users of RepairShopr?
RepairShopr has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does RepairShopr support?
RepairShopr supports the following languages:
English
Q. Does RepairShopr support mobile devices?
RepairShopr supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does RepairShopr integrate with?
RepairShopr integrates with the following applications:
Domo, Dropbox Business, Flowroute, Formstack Forms, Google Calendar, IT Glue, Kabuto, Mailchimp, Microsoft 365, Microsoft Teams, N-central, PayPal, ShipRush, ShipStation, Slack, Square Payments, Stripe, TeamViewer Remote, Toggl Track, Twilio, Watchman Monitoring, WooCommerce, Worldpay for Enterprise, Xero, Zapier, authorize.net
Q. What level of support does RepairShopr offer?
RepairShopr offers the following support options:
FAQs/Forum, Phone Support, Chat
Related categories
See all software categories found for RepairShopr.
