TurboTenant
About TurboTenant
TurboTenant is a comprehensive property management and tenant screening platform that enables landlords to centralize every step of the leasing lifecycle, from advertising and online vacancy listing to tenant screening and renter management in one platform. With built-in marketing tools, landlords can post rentals on third-party property listing websites such as realtor.com, Facebook Marketplace, Rent.com, RentPath, and more within minutes.
Powered by TransUnion, TurboTenant can accurately screen tenants and uncover easy-to-read criminal history, credit reports, past evictions, and more. For rental applications, TurboTenant centralizes all applicant information in one dashboard, making it easier to obtain the information that's needed. In addition, landlords can manage the entire rental process from move-in to move-out such as tenant documents, signature, rent payments, and maintenance requests.
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Reviews
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- Industry: Human Resources
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great tool for landlords!
Reviewed on 2019/02/14
Pros
The software is easy to use and I especially loved the renter application and background/credit check process - super quick and efficient and I love the format and information it provides.
Cons
It should add Zillow to the places it posts.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User-friendly cost efficient rent collection
Reviewed on 2024/04/24
Pros
Prompt Rent collection services, ready-made leases and other rental documentation with state regulations included.
Cons
Not being able to export chat transcripts
Response from TurboTenant
Thank you for your review! We're glad to hear that you find our rent collection services prompt and that our ready-made leases and rental documentation have been helpful for you, especially with the inclusion of state regulations.
If there’s anything else we can do to enhance your experience, please don't hesitate to reach out. We're always here to help!
- Industry: Real Estate
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
High Hopes, Terrible Customer Service and Practices
Reviewed on 2023/12/04
Initially, it was good experience--but they started charging more money without many additional...
Initially, it was good experience--but they started charging more money without many additional features and poor customer service. They even started charging my tenants for ACH out of the blue (after years of doing ACH without fees). Do yourself a favor and keep looking for software that won't nickel and dime you for mediocre service.
Pros
I truly wanted to like this software. It was very promising, but after 2 years and numerous issues--I am giving up and finding something new. Their prices raise drastically year after year. $30 and now $100/year without much benefit. They lock you in to their system and then raise their prices. AVOID this company.
Cons
Cannot provide a credit on the tenant's account. Cannot integrate with outside leasing software. Takes 10+ days to get your money.
Response from TurboTenant
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with TurboTenant didn’t meet your expectations. Our goal is to provide a reliable and valuable service, so it's disheartening to hear that you encountered issues with pricing, features, and customer service.
Regarding pricing, we strive to offer competitive rates while continuously improving our platform to meet the evolving needs of our users. We understand that unexpected changes can be frustrating, especially when it comes to fees, and we apologize for any inconvenience this has caused.
Your concerns about account credits, integration capabilities, and ACH fees are important to us. We would appreciate the opportunity to discuss your specific concerns further and explore how we can make things right.
Please reach out to our support team, and we’ll do our best in finding a solution that meets your needs.
- Industry: Real Estate
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Love My Turbo Tenant
Reviewed on 2024/04/24
I really like Turbo tenant for the ease of listing properties.
I really like Turbo tenant for the ease of listing properties.
Pros
Turbo Tenant makes it easy to list properties, write lease agreements etc
Cons
The lease agreement looks none traditional.
Response from TurboTenant
Thank you for the great review! We're thrilled to hear that you love using TurboTenant and find it easy to list properties and write lease agreements. Making your property management tasks simpler is exactly what we aim for.
We appreciate your feedback about the lease agreement looking non-traditional. We're always looking for ways to improve, and your input helps us ensure our documents meet the needs and preferences of all our users. If you have any specific suggestions or features you'd like to see, we'd love to hear them!
Thanks again for choosing TurboTenant. We're here to support you every step of the way!
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Great for Landlords for securing renters
Reviewed on 2024/05/08
Use only for securing renters and had decent response. Ended up finding tenants through Rentler as...
Use only for securing renters and had decent response. Ended up finding tenants through Rentler as I have in the past but had many inquiries.
Pros
Great resource for secure renters
Ease of use.
Cons
Why do I have to fill this out before I can submit my review?
Response from TurboTenant
Thank you for your review! We’re glad to hear that TurboTenant has been a great resource for securing renters and that you found it easy to use. It’s always our goal to make the process as smooth as possible for landlords.
We hope TurboTenant can continue to be a valuable tool for you in the future. If you have any suggestions or need assistance, we’re always here to help.
Thanks for giving TurboTenant a try, and we wish you continued success in finding great tenants!
TurboTenant FAQs
Below are some frequently asked questions for TurboTenant.Q. What type of pricing plans does TurboTenant offer?
TurboTenant offers the following pricing plans:
- Starting from: US$9.92/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
TurboTenant offers a free plan after which the pricing starts at $9.92 per month billed annually.
Q. Who are the typical users of TurboTenant?
TurboTenant has the following typical customers:
11–50
Q. What languages does TurboTenant support?
TurboTenant supports the following languages:
English
Q. Does TurboTenant support mobile devices?
TurboTenant supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does TurboTenant integrate with?
TurboTenant integrates with the following applications:
REI Hub
Q. What level of support does TurboTenant offer?
TurboTenant offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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Rental Property Management Software
