Rave Alert

About Rave Alert
Our mass notification system gets the right message to the right user at the right time from any internet-connected device. Send your message from anywhere to anywhere in a matter of seconds. It only takes three clicks to send alerts in all communication modes. CAP compliant, Rave Alert lets you instantly send alerts via text email, and voice, and send to IPAWS-OPEN, WebEOC, and digital signage simultaneously. This ensures your targeted audience receives your messages as soon as possible.
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Reviews
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- Industry: Higher Education
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rave Alert at a Major Research Institution
Reviewed on 2021/12/01
I have been very satisfied with the product as designed. Also relatively impressed with the...
I have been very satisfied with the product as designed. Also relatively impressed with the continued improvements without negatively impacting the core functions that are important to me. They make a real effort to listen to customers and make improvements based on their feedback.
Pros
The mass notification is reliable and user friendly. It is rare a software solution so effectively meets our needs.
Cons
The ability to use prompts to edit key information across alert modes
Response from Rave Mobile Safety
Brian, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.
- Industry: Public Safety
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rave alert
Reviewed on 2021/12/01
Pros
the ability to have preset templets and ease of access, reporting
Cons
standardize the terminology between platform
Response from Rave Mobile Safety
Dennis, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Rave Review
Reviewed on 2021/12/01
Pros
Front end interface is easy for admins to use to send alerts to select groups
Cons
Very hard to set up to connect with our HR software to add and update users
Response from Rave Mobile Safety
Nick, thank you for sharing your experience and concerns with Rave Alert. We greatly appreciate your feedback to help us improve the way we provide enhancements and updates to the platform over time. We would love to learn more about how we can improve. Please contact us at [email protected]
- Industry: Higher Education
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reliable system, very intuitive, near perfect customer support.
Reviewed on 2021/12/07
One word: Awesome. I'm really happy we made the switch 5 years ago, despite the significant...
One word: Awesome. I'm really happy we made the switch 5 years ago, despite the significant increase in cost. I no longer have sleepless nights wondering "Will it work?" or "How long will it take to reach everybody?" or "Can I truly rely on automated tornado warnings?" etc.
Pros
Rave Support is second to none. Company leadership and product engineers actually listen to end-users and implement the voice of their customers into the platform.
Cons
While I agree an occasional refresh of the interface is necessary; when organizations have a lot of end-users (alert senders), the implementation can be problematic and requires a high degree of hand-holding for the System Administrator. I love the new design and appreciate the availability of the "classic view"; however, incremental changes along the way are an easier pill to swallow than having the whole interface suddenly appear different.
Reasons for Choosing Rave Alert
Notifications were taking too long to reach recipients.Reasons for Switching to Rave Alert
Industry reputation.Response from Rave Mobile Safety
Joseph, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.
- Industry: Higher Education
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Ease of Rave
Reviewed on 2021/12/16
Pros
Rave is easy to use. Our agency set up templates that the user only had to add the location/time. This made the notification process go smoother and faster for our department.
Cons
As an administrator, I wish we could archive templates we no longer use. Some of the templates are no longer used but may need to be reactivated. Also, in the reports, it would be nice if we could file archived reports in categories.
Response from Rave Mobile Safety
Dennette, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.
Rave Alert FAQs
Below are some frequently asked questions for Rave Alert.Q. What type of pricing plans does Rave Alert offer?
Rave Alert offers the following pricing plans:
- Free Trial: Not Available
Q. Who are the typical users of Rave Alert?
Rave Alert has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Rave Alert support?
Rave Alert supports the following languages:
English
Q. Does Rave Alert support mobile devices?
Rave Alert supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Rave Alert integrate with?
We do not have any information about what integrations Rave Alert has
Q. What level of support does Rave Alert offer?
Rave Alert offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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