---
description: Learn how Kipu can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Kipu Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Patient Portal Software](/directory/939/patient-portal/software) > [Kipu](/software/2050299/kipu)

# Kipu

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> Kipu offers software for behavioral health organizations, integrating EMR, CRM, RCM, and GRC tools. The platform streamlines workflows with customizable documentation templates, secure messaging for care coordination, and integrated patient billing, while providing compliance management tailored to behavioral health facilities.
> 
> Verdict: Rated **4.7/5** by 214 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Kipu

Centralizes patient management with integrated CRM, EMR, and billing tools, supporting seamless admissions and efficient care coordination&#10;Enhances patient engagement through web and mobile solutions, including telehealth, secure messaging, and a unified patient portal&#10;Strengthens compliance and documentation with customizable templates, automated alerts, and role-based access for regulatory adherence&#10;Delivers actionable insights with intuitive dashboards and custom reporting, enabling data-driven decisions for operational and clinical improvement&#10;Streamlines financial processes with real-time eligibility verification, comprehensive revenue cycle management, and integrated patient billing

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 214 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kipu Systems
- **Founded**: 2012

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- API
- Accounts Receivable
- Activity Dashboard
- Alerts/Notifications
- Annotations
- Appointment Scheduling
- Batch Processing
- Billing & Invoicing
- Calendar Management
- Cash Flow Management
- Charting
- Chat/Messaging
- Claims Management
- Claims Scrubbing
- Claims Tracking
- Client Database
- Client Portal
- Clinic Interoperability
- Clinical Notes
- Coding Assistance

## Integrations (13 total)

- CTM
- CallRail
- Constant Contact
- DialogTech
- DialogTech Call Tracking
- Formstack Forms
- Gmail
- Google Analytics 360
- LeadsBridge
- Mailchimp
- Microsoft Outlook
- Telemetric
- Twilio

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Patient Portal Software](https://www.getapp.za.com/directory/939/patient-portal/software)

## Related Categories

- [Patient Portal Software](https://www.getapp.za.com/directory/939/patient-portal/software)
- [Psychiatry EMR Software](https://www.getapp.za.com/directory/3323/psychiatry-electronic-medical-records-emr/software)
- [Telemedicine Software](https://www.getapp.za.com/directory/961/telemedicine/software)
- [Mental Health Software](https://www.getapp.za.com/directory/71/mental-health/software)
- [Substance Abuse EMR/EHR Software](https://www.getapp.za.com/directory/3575/substance-abuse-emr/software)

## Alternatives

1. [Alleva](https://www.getapp.za.com/software/2060766/alleva) — 4.5/5 (282 reviews)
2. [BestNotes](https://www.getapp.za.com/software/102893/bestnotes) — 4.5/5 (198 reviews)
3. [EHR YOUR WAY](https://www.getapp.za.com/software/102909/ehr-your-way) — 4.9/5 (527 reviews)
4. [Sigmund Software](https://www.getapp.za.com/software/2050711/sigmund) — 3.5/5 (35 reviews)
5. [Qualifacts Insync](https://www.getapp.za.com/software/126507/insync-healthcare) — 4.5/5 (391 reviews)

## Reviews

### "Kipu Documentation and Education" — 5.0/5

> **Roger** | *16 August 2023* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I use Kipu's library to support treatment planning/strategyKipu also has a section with multiple assessments that are convenient and useful
> 
> **Cons**: Kipu is a secure system and will require administrator support if login problems occur
> 
> I've used Kipu for the last 8 years and it has been useful for assessment, treatment planning, and documenting treatment, and discharge

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### "Clinical Case Management Filing" — 5.0/5

> **Gordon** | *07 June 2024* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: I like how all data types are kept in one place and easily accessible for myself and my colleagues.
> 
> **Cons**: The customizing of it linking to other software products leaves it to stand on its own and I wish it would speak to other databases.
> 
> I like to ease of use and it's ability to collect and manage a large amount of data on each client.

-----

### "SUD EHR Review" — 3.0/5

> **Heidi** | *10 June 2024* | Mental Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: Forms available to utilize through the charting process
> 
> **Cons**: Inability to alter forms/format to include relevant information

-----

### "Behavioral Health Technician" — 5.0/5

> **Evaleen** | *09 June 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: That it very self explanatory and easy to do.
> 
> **Cons**: The password changes every three months. Especially when you used to going in and out on a daily basis.
> 
> As for myself I love Kipu , it’s a easy system to do for entering clients information.

-----

### "Kipu- It's worth it, HIPAA Compliant, and highly useful." — 5.0/5

> **Joseph** | *07 June 2024* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I need a client portal, that allows me to do my noting and charting, maintain and audit records.
> 
> **Cons**: I've never been happy with the CSSRS- I think it needs more options, including "N/A?"
> 
> Generally, KIPU has been great- it has the functionality that we need, and the options are fairly easy to get used to.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2050299/kipu)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/kipu/> |
| en-AE | <https://www.getapp.ae/software/2050299/kipu> |
| en-AU | <https://www.getapp.com.au/software/2050299/kipu> |
| en-CA | <https://www.getapp.ca/software/2050299/kipu> |
| en-GB | <https://www.getapp.co.uk/software/2050299/kipu> |
| en-IE | <https://www.getapp.ie/software/2050299/kipu> |
| en-NZ | <https://www.getapp.co.nz/software/2050299/kipu> |
| en-SG | <https://www.getapp.sg/software/2050299/kipu> |
| en-ZA | <https://www.getapp.za.com/software/2050299/kipu> |

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