About Kipu
The Kipu Platform
Kipu is the leading cloud-based solution tailored for multi-provider and enterprise-level behavioral and addiction treatment centers. Our comprehensive platform seamlessly integrates an EMR system, facilitating collaboration in managing health records, treatment plans, and scheduling. It also includes a robust CRM for enhancing marketing, referrals, and admissions, and an all-encompassing RCM system for streamlined billing processes.
Security is a paramount concern at Kipu. We ensure the highest level of data protection with our HITRUST certification, a testament to our commitment to security and excellence. With Kipu, prepare to elevate your facility’s productivity and deliver outstanding patient care.
Kipu EMR
Trusted by the behavioral health community, Kipu EMR has managed over 3 million episodes of care. It simplifies workflows across the care continuum on a single, user-friendly platform, supporting the team to deliver optimal patient outcomes.
Features of Kipu EMR include comprehensive patient charting, scheduling, a patient portal, eligibility checks, outcomes tracking, detailed reporting and analytics, clinical and toxicology lab integration, medication management, seamless team communication, telehealth capabilities, and occupancy management. This suite of features is designed to enhance operational efficiency across your organization.
Kipu CRM
Our CRM system, integral in admitting over 100,000 patients annually, bridges the crucial gap between patients seeking care and treatment centers. It’s crafted specifically for the nuances of behavioral health and addiction treatment, managing everything from referrals to admissions efficiently. Integrating with Kipu EMR, the CRM forms a unified platform that enhances outcomes by eliminating redundancies and errors, all while saving on consulting costs and the hassles of adapting generic systems.
Kipu RCM
Annually handling nearly 800,000 claims, Kipu RCM safeguards your revenue and supports a sustainable financial base to serve more patients. Billing for behavioral health can be intricate and labor-intensive. Kipu RCM streamlines this with built-in workflows and payer specifics that cover the entire patient journey, from pre-admission to post-discharge. Automated processes and a powerful claims engine reduce manual workload, boost cash flow, and allow billing teams to concentrate on more strategic activities.
With Kipu, you are equipped with tools not just to manage but to transform your facility, ensuring both operational success and exceptional care delivery.
Key benefits of Kipu
The Kipu Platform
Kipu is the leading cloud-based solution tailored for multi-provider and enterprise-level behavioral and addiction treatment centers. Our comprehensive platform seamlessly integrates an EMR system, facilitating collaboration in managing health records, treatment plans, and scheduling. It also includes a robust CRM for enhancing marketing, referrals, and admissions, and an all-encompassing RCM system for streamlined billing processes.
Security is a paramount concern at Kipu. We ensure the highest level of data protection with our HITRUST certification, a testament to our commitment to security and excellence. With Kipu, prepare to elevate your facility’s productivity and deliver outstanding patient care.
Kipu EMR
Trusted by the behavioral health community, Kipu EMR has managed over 3 million episodes of care. It simplifies workflows across the care continuum on a single, user-friendly platform, supporting the team to deliver optimal patient outcomes.
Features of Kipu EMR include comprehensive patient charting, scheduling, a patient portal, eligibility checks, outcomes tracking, detailed reporting and analytics, clinical and toxicology lab integration, medication management, seamless team communication, telehealth capabilities, and occupancy management. This suite of features is designed to enhance operational efficiency across your organization.
Kipu CRM
Our CRM system, integral in admitting over 100,000 patients annually, bridges the crucial gap between patients seeking care and treatment centers. It’s crafted specifically for the nuances of behavioral health and addiction treatment, managing everything from referrals to admissions efficiently. Integrating with Kipu EMR, the CRM forms a unified platform that enhances outcomes by eliminating redundancies and errors, all while saving on consulting costs and the hassles of adapting generic systems.
Kipu RCM
Annually handling nearly 800,000 claims, Kipu RCM safeguards your revenue and supports a sustainable financial base to serve more patients. Billing for behavioral health can be intricate and labor-intensive. Kipu RCM streamlines this with built-in workflows and payer specifics that cover the entire patient journey, from pre-admission to post-discharge. Automated processes and a powerful claims engine reduce manual workload, boost cash flow, and allow billing teams to concentrate on more strategic activities.
With Kipu, you are equipped with tools not just to manage but to transform your facility, ensuring both operational success and exceptional care delivery.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Most user friendly program
Reviewed on 2023/08/08
Pros
It’s the most user-friendly. I won’t work anywhere that does not use KIPU… literally
Cons
I can’t say there is anything I don’t like.
Response from Kipu Systems
Hi Ivana, We're absolutely delighted to hear how integral Kipu is to your daily operations! Your trust and preference for our platform means the world to us. Thank you for being a valued part of the Kipu community!
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Behavioral Health Technician
Reviewed on 2024/06/09
As for myself I love Kipu , it’s a easy system to do for entering clients information.
As for myself I love Kipu , it’s a easy system to do for entering clients information.
Pros
That it very self explanatory and easy to do.
Cons
The password changes every three months. Especially when you used to going in and out on a daily basis.
Response from Kipu Systems
Thank you, Evaleen, for your wonderful review! We're thrilled to hear that you find Kipu self-explanatory and easy to use. We understand the inconvenience of frequent password changes and appreciate your feedback. This helps us adhere to highest standard of security. Your positive experience means a lot to us.
Thank you for being part of the Kipu community!
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
The Lie of “the gold standard”
Reviewed on 2023/08/31
I could honestly go on for days about why I don’t like this software but the biggest part is the...
I could honestly go on for days about why I don’t like this software but the biggest part is the lie of them calling themselves “the gold standard” on EHR when I’ve used cheaper softwares that are 10x more effective and efficient. I’ve been nothing but disappointed since day 1 of using Kipu. It’s caused me so much frustration and my team and I have to keep up with things on spreadsheets and paper still just to be able to stay organized when (for the cost of this software) should never have to use outside tools to run our program. Several things I’ve asked for Kipu responds with “Kipu doesn’t support this feature at this time” and it’s simple things that every other software I’ve used does with no question” so…..”Rachel does not support Kipu at this time” lol 😂
Pros
Nothing at all…honestly disappointed about all features accept that it’s hippa compliant just like any other. It looks pretty like the face sheets are cute.
Cons
-- Calendar and notes are not connected. The calendars on EHR's typically will connect appointments on calendar with the clinical note and will pre-populate date, time, service type, client name, billing provider, diagnosis codes, (and possibly tons of other important information) that the clinician shouldn't have to click or choose. This creates organization and efficiency and saves a lot of time and frustration. Kipu doesn’t do this - Calendar will suddenly stop working and won't allow me to push buttons or choose time of service without reloading the whole program.-terrible customer service: you have to write tickets for every problem and cannot talk on the phone to a person. It just took me 3 days to communicate back and forth about an issue with a calendar glitch where unwanted appointments won’t delete….the issue still isn’t resolved I’m on to day four. They’re response is for me to tell them the times the appointment are and have them delete them for me Lol 😂 like THATS an effective solution….I don’t have time to submit a ticket every time I need to delete something from my own calender…….and Don’t expect a response faster than 24 hours.
Response from Kipu Systems
Thank you for sharing your feedback. We sincerely apologize for the challenges you've faced. We're dedicated to enhancing our software and service, and your insights are crucial for our growth. We're actively addressing these issues and have reached out to you offer direct assistance so we can reach a final resolution. We value our community members and are committed to ensuring a positive experience with Kipu. Thank you for allowing us the opportunity to make it right.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Alyssa's Review of Kipu
Reviewed on 2024/06/07
Pros
Ease of use. I have used other EMR systems and they are not as use friendly.
Cons
Nothing at all. Kipu is the easiest EMR system I've every used.
Response from Kipu Systems
Hi Alyssa,
Thank you for your review of Kipu. We are glad you love the user-friendliness.
Thank you for being part of the Kipu community!
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
I love Kipu
Reviewed on 2024/06/04
I have never used Kipu before. I love it. It is very organized, it shows me my mistakes and...
I have never used Kipu before. I love it. It is very organized, it shows me my mistakes and allows me to go back and edit them. It is very secure. It makes my job a lot easier.
Pros
I love that Kipu is so organized. It's easy to use and it is very secure.
Cons
I don't have any negative opinions about Kipu
Response from Kipu Systems
Thank you, Teresa, for your wonderful review! We're delighted to hear that you find Kipu organized, easy to use, and secure. We're glad that it helps you easily identify and correct mistakes, making your job easier.
Thank you for being part of the Kipu community!
Kipu FAQs
Below are some frequently asked questions for Kipu.Q. What type of pricing plans does Kipu offer?
Kipu offers the following pricing plans:
- Free Trial: Not Available
Contact Kipu for pricing details.
Q. Who are the typical users of Kipu?
Kipu has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Kipu support?
Kipu supports the following languages:
English
Q. Does Kipu support mobile devices?
Kipu supports the following devices:
Q. What other apps does Kipu integrate with?
Kipu integrates with the following applications:
CallRail, CallTrackingMetrics, Constant Contact, DialogTech, DialogTech Call Tracking, Formstack Forms, GRAVITY, Gmail, Google Analytics 360, LeadsBridge, Mailchimp, Microsoft Outlook, Telemetric, Twilio
Q. What level of support does Kipu offer?
Kipu offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Kipu.
Mental Health Software
