---
description: Learn how Sinch can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Sinch Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [Sinch](/software/2050542/sinch)

# Sinch

Canonical: https://www.getapp.za.com/software/2050542/sinch

> Sinch is a communications platform that helps businesses manage SMS, RCS, WhatsApp, voice, and email messaging, plus identity verification, from one system. It connects directly to carriers worldwide and integrates with tools like Salesforce, HubSpot, and Shopify.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Sinch

\- Reach customers on the channels they actually use, with Sinch's SMS, RCS, MMS, and WhatsApp APIs and applications for marketing campaigns and account notifications.

- Handle calls at scale with Sinch's programmable voice APIs and SIP trunking, supporting call routing, IVR, and voice-based customer service.

- Secure sign-ups, logins, and transactions with Sinch's verification APIs, which deliver one-time passcodes by SMS, voice, or flash call.

- Connect Sinch to the tools already in place, with 500+ integrations including Salesforce, SAP, HubSpot, Adobe, and Shopify.

- Keep customer data protected with Sinch's built-in compliance, including GDPR, HIPAA, ISO 27001, ISO 9001, PCI DSS, and SOC I and II certification.

- Bring AI into the conversation with Sinch's Agent Tools (MCP, Functions, and Skills), which connect AI agents and automation platforms directly to Sinch's messaging, voice, and email channels.

## About the vendor

- **Company**: Sinch

## Commercial Context

- **Pricing Details**: Please contact Sinch for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Belgium

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Chat/Messaging
- Chatbot
- Communication Management
- Content Management
- Email Automation
- Email Management
- Engagement Tracking
- Generative AI
- IVR
- Inbox Management
- Interaction Tracking
- Interactive Content
- Live Chat
- Multi-Channel Communication
- Multi-Channel Marketing

## Integrations (11 total)

- Adobe Campaign
- Adobe Journey Optimizer
- Emarsys
- HubSpot CRM
- HubSpot Sales Hub
- SAP S/4HANA Cloud
- SAP Sales Cloud
- Salesforce Marketing Cloud
- Salesforce Service Cloud
- Shopify
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Customer Communications Management Software](https://www.getapp.za.com/directory/1139/customer-communications-management/software)

## Related Categories

- [Customer Communications Management Software](https://www.getapp.za.com/directory/1139/customer-communications-management/software)
- [Customer Engagement Software](https://www.getapp.za.com/directory/650/customer-engagement/software)
- [Live Chat Software](https://www.getapp.za.com/directory/561/live-chat/software)
- [Cloud Communication Platform](https://www.getapp.za.com/directory/1631/cloud-communication-platform/software)
- [Conversational Marketing Platforms](https://www.getapp.za.com/directory/1659/conversational-marketing-platform/software)

## Alternatives

1. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1787 reviews)
2. [Sinch Engage](https://www.getapp.za.com/software/119059/messenger-communication-platform) — 4.4/5 (44 reviews)
3. [Mobile Text Alerts](https://www.getapp.za.com/software/122947/mobile-text-alerts) — 4.5/5 (86 reviews)
4. [Haber Chat](https://www.getapp.za.com/software/2076845/haber-chat) (0 reviews)
5. [Freshchat](https://www.getapp.za.com/software/106095/freshchat) — 4.2/5 (151 reviews)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2050542/sinch)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/sinch/> |
| en-AE | <https://www.getapp.ae/software/2050542/sinch> |
| en-AU | <https://www.getapp.com.au/software/2050542/sinch> |
| en-CA | <https://www.getapp.ca/software/2050542/sinch> |
| en-GB | <https://www.getapp.co.uk/software/2050542/sinch> |
| en-IE | <https://www.getapp.ie/software/2050542/sinch> |
| en-NZ | <https://www.getapp.co.nz/software/2050542/sinch> |
| en-SG | <https://www.getapp.sg/software/2050542/sinch> |
| en-ZA | <https://www.getapp.za.com/software/2050542/sinch> |

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