Heartland Restaurant

Heartland Restaurant

Cloud-based point-of-sale (POS) solution

About Heartland Restaurant

Heartland Restaurant is a cloud-based point-of-sale (POS) software that helps businesses manage orders, payments, and guests on a unified platform.

The application enables staff members to streamline operations through the tableside, kiosk and in-app ordering. Visitors can make payments through credit, debit, or Apple Pay via QR code and pay-by-link transactions. Employees can view their schedules, request shifts, and track leave balances.

Heartland Restaurant also helps administrators calculate estimated payroll and overtime expenses. It lets businesses enhance guest loyalty using coupons and discounts. Supervisors can dispatch deliveries to drivers by sending a text message, letting them view and print directions and order assignments.

Need to get in touch? Email our team at [email protected]


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Not sure about Heartland Restaurant? Compare with a popular alternative

Heartland Restaurant

3,4 (5)
VS.
Highly reviewed

Starting Price

No pricing found
US$2,50

Pricing Options

Free version
Free trial
Free version
Free trial

Features

16
62

Integrations

3
No integrations found

Ease of Use

3,6 (5)
4,8 (44)

Value for Money

2,6 (5)
4,5 (44)

Customer Service

3,4 (5)
4,7 (44)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

3,4 /5
(5)
Value for Money
2,6/5
Features
3/5
Ease of Use
3,6/5
Customer Support
3,4/5

Already have Heartland Restaurant?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 5
Jason
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Powerful POS Software

Reviewed on 2020/04/28

Wonderful!

Wonderful!

Pros

This is a full featured food service POS software. It will meet the needs of 95% of all restaurant operators. It was designed with functionality and stability in mind.

Cons

Some features are missing but development is continuing and software update releases happen every month.

Kaden
Overall rating
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

A decent company that wants to do better, but may not be there yet.

Reviewed on 2024/04/17

Overall, we are generally happy with Heartland's POS side of the company (we would not recommend...

Overall, we are generally happy with Heartland's POS side of the company (we would not recommend the HR side, but that is another story). The customer service typically responds quickly. Sometimes I wish they would come out a little more quickly, especially since it seems that their equipment only ever breaks during a busy dinner rush. However, they seem to care about our experience as a customer and even took the time to meet with us several times to go over different options we could use.

Pros

Heartland was a very low startup cost and overall had a better setup than what we had before. Their online ordering is included at no additional charge, which is huge. Overall, the customer service team has been pretty helpful and reliable, even if it sometimes takes a day or two to get a response.

Cons

What they save in low startup fees, they absolutely kill you on the back end with equipment "rental" fees. We are paying an arm and a leg for equipment where we are locked in to a 3-year contract. The equipment doesn't break down as much as it definitely used to, but still not worth the crazy expense. If I went with Heartland again, I would rather pay up front for equipment costs and save up for when it inevitably breaks down again.

Alternatives Considered

Toast POS

Reasons for Choosing Heartland Restaurant

Their online ordering was included for free whereas slice charged $7/ order (split between you and the customer).

Switched From

Slice

Reasons for Switching to Heartland Restaurant

Heartland had a much cheaper startup cost since we didn't have to buy all of the equipment up front.

Response from Heartland

Hi Kaden, thank you for your comprehensive review. Your constructive feedback is greatly appreciated, as it motivates us to deliver excellent service. We truly appreciate your trust in us and look forward to continuing to serve your business’ needs. Thank you for sharing your experience with us.

Nathan
Overall rating
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Expensive

Reviewed on 2022/12/19

Pros

The software that was offered worked well.

Cons

This software does not include enough options. A more all in one POS would be desirable.

Katherine
Overall rating
  • Industry: Restaurants
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Heartland bought Mobilebytes and we still love Mobilebytes

Reviewed on 2022/11/13

Overall we like and will continue to use this product. Definitely one of the best options on the...

Overall we like and will continue to use this product. Definitely one of the best options on the market.

Pros

This system is so user-friendly and both the back and and the front end make a lot of sense for everyone that encounters them. The online ordering is some of the best in the industry and we used this feature to pivot during covid to great success.

Cons

Splitting checks sometimes doesn't work as well as it should. The subscription feels like a lot of $$ compared to previous POS systems.

Leanne
Overall rating
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Unfriendly software

Reviewed on 2022/01/21

absolutely Terrible no support

absolutely Terrible no support

Pros

I can't think of anything positive about my experience.

Cons

nothing works the way it should. Integration to quickbooks doesn't work

Heartland Restaurant FAQs

Below are some frequently asked questions for Heartland Restaurant.

Heartland Restaurant offers the following pricing plans:

  • Free Trial: Available

Please contact Heartland for pricing details.

Heartland Restaurant has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Heartland Restaurant supports the following languages:

English

Heartland Restaurant supports the following devices:

iPhone (Mobile), iPad (Mobile)

Heartland Restaurant integrates with the following applications:

DoorDash, GrubHub, Postmates

Heartland Restaurant offers the following support options:

Chat

Related categories

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