
About SendGrid
The Twilio SendGrid platform will improve your transactional email delivery and easily scale to meet your needs. Providing flexible Web and SMTP APIs, Twilio SendGrid can easily integrate with any cloud based email infrastructure. Our powerful cloud-based email infrastructure will have your transactional email up and running in minutes.
On average, 20% of emails never reach the inbox. Because of this, email delivery is never guaranteed, even for the transactional emails which are critical to any business. To solve this problem, Twilio SendGrid provides application developers with world class email deliverability expertise, ensuring your emails reach customer inboxes. We provide quick and easy integration through an SMTP relay or the use of more robust and flexible APS's. Twilio SendGrid supports various frameworks, languages and applications, all so you can focus on your business and let us worry about the delivery of your emails.
Drive solid business decisions with precise analytics on your email campaigns. Easily categorize separate email campaigns and track statistics down to the email address. Track requests, delivered, bounces, repeat bounces, spam reports, repeat spam reports, invalid email requests, open tracking, unique open tracking, click tracking, unique click tracking, unsubscribe tracking and blocks. All stats are available or customizable through our Event and/or Web APIs.
Twilio SendGrid is the email delivery platform of choice for leading companies, including Uber, Airbnb, Spotify, and Blue Apron. Twilio SendGrid delivers more than 70 billion emails per month for small to enterprise-level companies.
Whether you're sending 100 emails or billions of emails per month, Twilio SendGrid's infrastructure is ready to scale and meet the demand at any moment.
Pricing starting from:
US$14,95/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to SendGrid
Key benefits of SendGrid
Twilio SendGrid provides reliable email deliverability which scales with any business. Our cloud-based email solution replaces your email infrastructure so you don't have to build, scale and maintain these systems in-house.
Get customizable and flexible APIs, real-time analytics, and 24/7 phone or chat support to help you every step of the way.
Devices
Business size
Markets
Argentina, Austria, Australia, Brazil, Canada, Switzerland, Chile, China, Colombia, Germany, France, United Kingdom, Hong Kong SAR China, Ireland, Israel, India, Japan, Mexico, New Zealand, Singapore, Taiwan, United States and 17 others
Supported Languages
English
Pricing starting from:
US$14,95/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to SendGrid
Images



Features
Total features of SendGrid: 67
Alternatives
Mailchimp

Mailgun

Amazon SES

Sendinblue

Reviews
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- Industry: Real Estate
- Company size: 1 001-5 000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
SendGrid is one of the best EMS optimized for marketing professionals
Reviewed on 2022/06/19
SendGrid handles all of our mailing campaigns and we are very satisfied with the performance. I...
SendGrid handles all of our mailing campaigns and we are very satisfied with the performance. I like the deliverability and tracking metrics provided by it.
Pros
It's been over 2 years of using Sendgrid for many things within the marketing team. The code editor allows for effective e-mail marketing campaigns. SendGrid has tons of useful e-mail templates.
Cons
SendGrid doesn't have an intuitive GUI to edit like MailChimp. To make a custom e-mail marketing campaign you must know how to code.
Reasons for Choosing SendGrid
Cost and ease of use.Reasons for Switching to SendGrid
Budgetary limitations- Industry: Computer Software
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Reliable, high-bandwidth, and reasonably priced
Reviewed on 2022/05/31
Overall, SendGrid has been a very valuable asset for our company. Even when we are not fully using...
Overall, SendGrid has been a very valuable asset for our company. Even when we are not fully using every available feature, it's never failed us at a crucial moment, and continues to be a reliable and reasonably priced solution for us.
Pros
Our help desk/support team skews more to the "client's industry specialist" side and less to the tech savant end. That being said, SendGrid continues to be simple to use tool for those that interact with it daily. Setup and further customizations have been simple, and over the course of 10 years, it has continued to prove its value with minimum service inturruptions.
Cons
Our team's only major complaint during our ensure using SendGrid was mostly when it was a less mature product. There were some shortcomings early on with the email marketing and contact management, but there has been considerable progress and improvements in almost all corners of their service and UI.
Reasons for Switching to SendGrid
Our company was VERY small and short staffed when we realized we needed a transactional/API email service. After reading reviews and comparing pricing and features, SendGrid fit our needs the best, especially the pricing packages.- Industry: Internet
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Not satisfied
Reviewed on 2022/06/10
Pros
We have been using Sendgrid for more than 2 years, we use it only for transactionals emails. Now we are moving to another solution because of the weak delivery provided by sendgrid.
Cons
Available only in English. Add spanish and french will be a plus

- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Most Underrated Powerful Email Marketing Tool
Reviewed on 2022/05/01
Sendgrid is a powerful email marketing tool that offers superior services to its customers....
Sendgrid is a powerful email marketing tool that offers superior services to its customers. Sendgrid is a must-have tool for start-ups, eCommerce businesses, freelancers and corporates. One thing that separates Sendgrid from other email marketing tools is their scalability once our list grows. The free version of Sendgrid allows you to send 100 emails every day.
Pros
What I like most about Sendgrid is that most of the tools out there offer easy integration with Sendgrid. Some apps can even directly integrate with SendGrid without using automation software like Zapier.
Cons
Sendgrid's UI is a bit confusing and it took some time to get used to the options. The email editor lacks certain features.
Reasons for Choosing SendGrid
They are very expensive and for half the price I can get all the features on Sendgrid.Switched From
SendlaneReasons for Switching to SendGrid
Sendgrid offers more options and subscribers on the free plan than what they offer on their paid plan.- Industry: Computer Software
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Transactional Email Service Out there
Reviewed on 2022/06/09
Extremely satisfied till now and have been using it for the past 4 years.
Extremely satisfied till now and have been using it for the past 4 years.
Pros
The uptime and delivery monitoring service is the best in class. No doubt large enterprises like Uber, Spotify, etc. use sendgrid for their email delivery. Additionally, its overall communication tools suite like Twilio SMS, Whatsapp business make it an all in one solution for all the communication related APIs
Cons
Probably needs a little elaborative developer documentation with respective to example code samples for a newbie.
SendGrid FAQs
Below are some frequently asked questions for SendGrid.Q. What type of pricing plans does SendGrid offer?
SendGrid offers the following pricing plans:
- Starting from: US$14,95/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Free Plan: up to 100 emails per day. Paid plans available beginning at $14.95/mo.
Q. Who are the typical users of SendGrid?
SendGrid has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does SendGrid support?
SendGrid supports the following languages:
English
Q. Does SendGrid support mobile devices?
SendGrid supports the following devices:
iPhone (Mobile)
Q. What other apps does SendGrid integrate with?
SendGrid integrates with the following applications:
Google Analytics 360
Q. What level of support does SendGrid offer?
SendGrid offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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