About SendGrid

The Twilio SendGrid platform will improve your transactional email delivery and easily scale to meet your needs. Providing flexible Web and SMTP APIs, Twilio SendGrid can easily integrate with any cloud based email infrastructure. Our powerful cloud-based email infrastructure will have your transactional email up and running in minutes.

On Average, 20% of emails never reach the inbox. Because of this, email delivery is never guaranteed, even for the transactional emails which are critical to any business. To solve this problem, Twilio SendGrid provides application developers with world class email deliverability expertise, ensuring your emails reach customer inboxes. We provide quick and easy integration through an SMTP relay or the use of more robust and flexible APS's. Twilio SendGrid supports various frameworks, languages and applications, all so you can focus on your business and let us worry about the delivery of your emails.

<b>Actionable, Real Time Analytics</b>
Drive solid business decisions with precise analytics on your email campaigns. Easily categorize separate email campaigns and track statistics down to the email address. Track requests, delivered, bounces, repeat bounces, spam reports, repeat spam reports, invalid email requests, open tracking, unique open tracking, click tracking, unique click tracking, unsubscribe tracking and blocks. All stats are available or customizable through our Event and/or Web APIs.

<b>Reputable Experience</b>
Twilio SendGrid is the email delivery platform of choice for leading companies, including Uber, Airbnb, Spotify, and Blue Apron. Twilio SendGrid delivers more than 70 billion emails per month for small to enterprise-level companies.

Whether you're sending 100 emails or billions of emails per month, Twilio SendGrid's infrastructure is ready to scale and meet the demand at any moment.

Pricing starting from:

US$14,95/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of SendGrid

Twilio SendGrid provides reliable email deliverability which scales with any business. Our cloud-based email solution replaces your email infrastructure so you don't have to build, scale and maintain these systems in-house.

Get customizable and flexible APIs, real-time analytics, and 24/7 phone or chat support to help you every step of the way.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

Supported Languages

English

Pricing starting from:

US$14,95/month

  • Free Trial
  • Free Version
  • Subscription

Images

SendGrid campaign analysis
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SendGrid video SendGrid video SendGrid video SendGrid screenshot: SendGrid campaign analysis SendGrid screenshot: SendGrid campaigns SendGrid screenshot: SendGrid campaign creation

Features

Total features of SendGrid: 74

  • A/B Testing
  • API
  • Access Controls/Permissions
  • Alerts / Escalation
  • Alerts/Notifications
  • Assessment Management
  • Audience Targeting
  • Auto-Responders
  • CAN SPAM Compliance
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Catch-all Server Detection
  • Chat/Messaging
  • Click Tracking
  • Contact Database
  • Contact Management
  • Content Management
  • Customer Activity Tracking
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Templates
  • Data Recovery
  • Delivery Tracking
  • Disposable Email Detection
  • Domain Check
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Triggered Actions
  • Geolocation
  • Image Library
  • Landing Pages/Web Forms
  • List Management
  • Location Tracking
  • Mailing List Management
  • Mobile Optimized Emails
  • Monitoring
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Rich Text Editor
  • Role-Based Permissions
  • Routing
  • Search/Filter
  • Signature Management
  • Single Email Verification
  • Spam Analysis
  • Spam Blocker
  • Subscriber Management
  • Subscription Management
  • Syntax Check
  • Team Management
  • Template Management
  • Two-Factor Authentication
  • Unsubscribe Database
  • Usage Tracking/Analytics
  • WYSIWYG Editor
  • Whitelisting/Blacklisting

Alternatives

Mailchimp

4,5
#1 Alternative to SendGrid
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Enabler

3,7
#2 Alternative to SendGrid
Enabler is an enterprise-level email marketing software which supports email consultancy, email campaign management,...

MailerLite

4,5
#3 Alternative to SendGrid
MailerLite is an email marketing solution which provides tools for customizable email building, automation, landing...

User.com

4,6
#4 Alternative to SendGrid
User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data...

Reviews

Overall rating

4,2 /5
(468)
Value for Money
4/5
Features
4,1/5
Ease of Use
4,1/5
Customer Support
3,8/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 468
Oscar C.
Overall rating
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The best mail service provider for marketing and transactional emails.

Reviewed on 2019/05/20

I have been working with Sendgrid for more than 2 years and it really has been very helpful.

It's...

I have been working with Sendgrid for more than 2 years and it really has been very helpful.

It's perfect when you need to send transactional mails, for example password recovery or notifications to users from your website. or custom marketing campaigns. You can implement on your App easily with his Full Documented API or via SMTP.

The free forever plan is perfect when you're starting a website or application and still do not have enough users. You can also easily upgrade your plan in order to get more emails monthly .

Recommended with closed eyes.

Pros

1. Have AB Testing enable.
2. Manage unsubscribe emails.
3. Easy to Integrate via API or SMTP.
4. Email Reputation indicator.
5.Full detailed report. You can see if the email it's blocked, bounced or delivered.
6. Have a Forever Free plan . (40.000 Emails in the trial period, then 100 Emails Daily forever)

Cons

Send grid interface it's a little bit confuse.

No more cons to highlight, for me it's a perfect tool.

Andrew B.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great for easy bulk email sending

Reviewed on 2020/08/31

Sending emails without having to manually manage and handhold them through the process.

Sending emails without having to manually manage and handhold them through the process.

Pros

Easy to connect up and set up delivery of email, handles any bounces, spam reports, link tracking and continually trying to deliver. Allows set up of email authentication including SPF, DKIM and DMARC.

Cons

Sometimes things fail and can take a while to get to the bottom of, some of the reporting feels lack lustre and limited given the volume of emails we send. Support has at times been slow to get back to us, although they always do come back with answers.

Abel B.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

We use Sendgrid for many things

Reviewed on 2021/02/07

It's simply pleasant and we're still with them for the simplicity. That can't be over emphasized.

It's simply pleasant and we're still with them for the simplicity. That can't be over emphasized.

Pros

Two things actually. The transactional email software was what we started with and it was exceptional. The emails were fast and delivered promptly. That made us try the email Marketing feature and we eventually dumped Mailchimp for it. You can have as much as 1000 free subscribers and send 6000 emails per month, not as much as Mailchimp is offering but it gets the job done and we love the simplicity, are there cons? Yes, and I'll get to that shortly. Sendgrid also takes security seriously and never lets you rest until you've turned on two factor authentication even when I'm sure my account is not in that much of a threat, simply not bad.

Cons

Mostly on the email marketing part cause that's what we use more often. The pricing isn't small business friendly and you'd have to pay more to access essential features like automation, not great, you'd have to pay more for that. Dedicated IP, that I get, but automation not available on the basic paid package is kind of a kicker but with email marketing ROI, its probably a great investment but then again, we do make do without it. The software doesn't work well on all browsers and devices sometimes, it happened to us at some point but I reckon its been fixed.

Pedro G.
Overall rating
  • Industry: E-Learning
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

The worst customer support ever

Reviewed on 2020/07/06

I had sendgrid free, then I upgraded to the basic. After the shared IP has been blocked many times...

I had sendgrid free, then I upgraded to the basic. After the shared IP has been blocked many times due to spam, I decided to go to a dedicated IP address. $89/month (really expensive for the service). I send around 500 emails/day for my learners. The server wasn't sending it, it was sending only 100 emails. as it had a limit of requests. I tried to contact their support service and it was terrible, no help at all.

Then, I added some of my IPs to the whitelist, unfortunately I had to change my home IP and I got blocked from sendgrid, after over 2 weeks trying to access it and adding IP, they haven't helped me or given me a proper reply.

Not only I could not send emails, I cant access my account, neither I can cancel.
I had ti sign up with Amazon SES, and now my life is great!

Terrible support, the worst so far, cant even cancel and get a refund =/

Pros

Free trial
easy api integration
cheap and good user interface

Cons

terrible support
expensive
hard to talk to someone

Mohammad iqbal K.
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Send Grid - Review

Reviewed on 2021/02/01

I am benefiting by using Send Grid for sending email alerts to the users of our applications via...

I am benefiting by using Send Grid for sending email alerts to the users of our applications via email for their preferred choices of information. The overall experience with Send Grid is great in technicalities and features however seeks improvement in response time by customer services.

Pros

A free plan is the most attractive thing they offer. Their free plan is for life long tenure. It is easy to integrate the Send Grid with almost any software. It offers a choice to integrate using their API or connect through SMTP. Their dashboard and reports are very detailed.

Cons

It seeks improvement in multiple areas like customer services, business intelligence and error messages. There user interface also confuses sometime.

Showing 5 reviews of 468 Read all reviews

SendGrid FAQs

Below are some frequently asked questions for SendGrid.

SendGrid offers the following pricing plans:

  • Starting from: US$14,95/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

Free Plan: up to 40,000 emails during free 1 month trial. Paid plans available beginning at $14.95/mo.

We do not have any information about SendGrid features

SendGrid has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

SendGrid supports the following languages:

English

SendGrid supports the following devices:

iPhone (Mobile)

SendGrid integrates with the following applications:

Google Analytics

SendGrid offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for SendGrid.