About SendGrid
The Twilio SendGrid platform will improve your transactional email delivery and easily scale to meet your needs. Providing flexible Web and SMTP APIs, Twilio SendGrid can easily integrate with any cloud based email infrastructure. Our powerful cloud-based email infrastructure will have your transactional email up and running in minutes.
On average, 20% of emails never reach the inbox. Because of this, email delivery is never guaranteed, even for the transactional emails which are critical to any business. To solve this problem, Twilio SendGrid provides application developers with world class email deliverability expertise, ensuring your emails reach customer inboxes. We provide quick and easy integration through an SMTP relay or the use of more robust and flexible APS's. Twilio SendGrid supports various frameworks, languages and applications, all so you can focus on your business and let us worry about the delivery of your emails.
Drive solid business decisions with precise analytics on your email campaigns. Easily categorize separate email campaigns and track statistics down to the email address. Track requests, delivered, bounces, repeat bounces, spam reports, repeat spam reports, invalid email requests, open tracking, unique open tracking, click tracking, unique click tracking, unsubscribe tracking and blocks. All stats are available or customizable through our Event and/or Web APIs.
Twilio SendGrid is the email delivery platform of choice for leading companies, including Uber, Airbnb, Spotify, and Blue Apron. Twilio SendGrid delivers more than 70 billion emails per month for small to enterprise-level companies.
Whether you're sending 100 emails or billions of emails per month, Twilio SendGrid's infrastructure is ready to scale and meet the demand at any moment.
Pricing starting from:
US$14,95/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to SendGrid
Key benefits of SendGrid
Twilio SendGrid provides reliable email deliverability which scales with any business. Our cloud-based email solution replaces your email infrastructure so you don't have to build, scale and maintain these systems in-house.
Get customizable and flexible APIs, real-time analytics, and 24/7 phone or chat support to help you every step of the way.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
US$14,95/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to SendGrid
Images
Features
Total features of SendGrid: 77
Alternatives
Zoho Mail
Mailchimp Transactional Email
ActiveCampaign
Amazon SES
Reviews
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- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The best mail service provider for marketing and transactional emails.
Reviewed on 2019/05/20
I have been working with Sendgrid for more than 2 years and it really has been very helpful.
It's...
I have been working with Sendgrid for more than 2 years and it really has been very helpful.
It's perfect when you need to send transactional mails, for example password recovery or notifications to users from your website. or custom marketing campaigns. You can implement on your App easily with his Full Documented API or via SMTP.
The free forever plan is perfect when you're starting a website or application and still do not have enough users. You can also easily upgrade your plan in order to get more emails monthly .
Recommended with closed eyes.
Pros
1. Have AB Testing enable.
2. Manage unsubscribe emails.
3. Easy to Integrate via API or SMTP.
4. Email Reputation indicator.
5.Full detailed report. You can see if the email it's blocked, bounced or delivered.
6. Have a Forever Free plan . (40.000 Emails in the trial period, then 100 Emails Daily forever)
Cons
Send grid interface it's a little bit confuse.
No more cons to highlight, for me it's a perfect tool.
Reasons for Switching to SendGrid
His API have a good documentation and it's easy to implement. The free forever plan . The Price it's low in comparison with the competitors.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
E-mail Marketing optimized for Professionals
Reviewed on 2021/07/07
SendGrid is a tool made for those looking for industrial strength e-mail marketing. If you have a...
SendGrid is a tool made for those looking for industrial strength e-mail marketing. If you have a small list and want a free tool where you have many templates and can drag and drop designs, MailChimp is the right tool. However, if you are sending millions of e-mails and want to use code and highly technical attributes with tens of thousands of users in your e-mail list you pretty much have to abandon MailChimp and SendGrid is the best tool in the space
Pros
The code editor and how everything is optimized for coding allows for truly beautiful e-mail marketing campaigns. SendGrid can accommodate beautiful e-mail templates that were created in HTML/CSS, you just have to know how to code for it to be useful for you.
Cons
They do not have a way to graphically edit particularly easily like with MailChimp.
To make a good looking e-mail marketing campaign you must know how to code, there are not a lot of templates provided for you to edit or drag and drop. It was not intended as a tool if you would like to drag and drop.
On the upside this got us to learn how to code better.
Alternatives Considered
MailchimpReasons for Choosing SendGrid
MailChimp actually gets very pricey after you exceed 2,000 users. MailChimp also lacks the sophistication you need when you start doing more advanced activities companies like Uber and Spotify do. If you see sent by MailChimp you know it's a small business.Switched From
MailchimpReasons for Switching to SendGrid
SendGrid is professional strength e-mail marketing.- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
The worst customer support ever
Reviewed on 2020/07/06
I had sendgrid free, then I upgraded to the basic. After the shared IP has been blocked many times...
I had sendgrid free, then I upgraded to the basic. After the shared IP has been blocked many times due to spam, I decided to go to a dedicated IP address. $89/month (really expensive for the service). I send around 500 emails/day for my learners. The server wasn't sending it, it was sending only 100 emails. as it had a limit of requests. I tried to contact their support service and it was terrible, no help at all.
Then, I added some of my IPs to the whitelist, unfortunately I had to change my home IP and I got blocked from sendgrid, after over 2 weeks trying to access it and adding IP, they haven't helped me or given me a proper reply.
Not only I could not send emails, I cant access my account, neither I can cancel.
I had ti sign up with Amazon SES, and now my life is great!
Terrible support, the worst so far, cant even cancel and get a refund =/
Pros
Free trial
easy api integration
cheap and good user interface
Cons
terrible support
expensive
hard to talk to someone
Alternatives Considered
MailchimpReasons for Choosing SendGrid
easier better supportSwitched From
Amazon SESReasons for Switching to SendGrid
used in the past- Industry: Automotive
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
SendGrid - Email Campaign Platform
Reviewed on 2022/12/13
Pros
I enjoy being able to easily create and customize email campaigns to fit the company's messaging and needs. It is easy to track metrics on how you're capturing your email audience, and how to make future changes.
Cons
There are only minor issues such as formatting a campaign, sometimes the platform isn't as responsive as I would like it to be but this is rare.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Dated product but still very solid choice
Reviewed on 2023/02/14
Pros
Sendgrid is stable, fast, and super dependable. Years of experience in their field made them definitely a leader comparing to similar products at less scale.
Cons
It is so hard to set up billing. After using it for more than a year, we still have to resort to manually paying our invoices every month and type in our credit card number.
SendGrid FAQs
Below are some frequently asked questions for SendGrid.Q. What type of pricing plans does SendGrid offer?
SendGrid offers the following pricing plans:
- Starting from: US$14,95/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Free Plan: up to 100 emails per day. Paid plans available beginning at $14.95/mo.
Q. Who are the typical users of SendGrid?
SendGrid has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. What languages does SendGrid support?
SendGrid supports the following languages:
English
Q. Does SendGrid support mobile devices?
SendGrid supports the following devices:
iPhone (Mobile)
Q. What other apps does SendGrid integrate with?
SendGrid integrates with the following applications:
Google Analytics 360
Q. What level of support does SendGrid offer?
SendGrid offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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