About SendGrid

The Twilio SendGrid platform will improve your transactional email delivery and easily scale to meet your needs. Providing flexible Web and SMTP APIs, Twilio SendGrid can easily integrate with any cloud based email infrastructure. Our powerful cloud-based email infrastructure will have your transactional email up and running in minutes.

On average, 20% of emails never reach the inbox. Because of this, email delivery is never guaranteed, even for the transactional emails which are critical to any business. To solve this problem, Twilio SendGrid provides application developers with world class email deliverability expertise, ensuring your emails reach customer inboxes. We provide quick and easy integration through an SMTP relay or the use of more robust and flexible APS's. Twilio SendGrid supports various frameworks, languages and applications, all so you can focus on your business and let us worry about the delivery of your emails.

Drive solid business decisions with precise analytics on your email campaigns. Easily categorize separate email campaigns and track statistics down to the email address. Track requests, delivered, bounces, repeat bounces, spam reports, repeat spam reports, invalid email requests, open tracking, unique open tracking, click tracking, unique click tracking, unsubscribe tracking and blocks. All stats are available or customizable through our Event and/or Web APIs.

Twilio SendGrid is the email delivery platform of choice for leading companies, including Uber, Airbnb, Spotify, and Blue Apron. Twilio SendGrid delivers more than 70 billion emails per month for small to enterprise-level companies.

Whether you're sending 100 emails or billions of emails per month, Twilio SendGrid's infrastructure is ready to scale and meet the demand at any moment.

Pricing starting from:

US$14,95/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of SendGrid

Twilio SendGrid provides reliable email deliverability which scales with any business. Our cloud-based email solution replaces your email infrastructure so you don't have to build, scale and maintain these systems in-house.

Get customizable and flexible APIs, real-time analytics, and 24/7 phone or chat support to help you every step of the way.

Devices

Business size

S M L

Markets

Argentina, Austria, Australia, Brazil, Canada, Switzerland, Chile, China, Colombia, Germany, France, United Kingdom, Hong Kong SAR China, Ireland, Israel, India, Japan, Mexico, New Zealand, Singapore, Taiwan, United States

Supported Languages

English

Pricing starting from:

US$14,95/month

  • Free Version
  • Free Trial
  • Subscription

Images

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Features

Total features of SendGrid: 67

  • AB Testing
  • API
  • Alerts/Notifications
  • Audience Targeting
  • Auto-Responders
  • CAN SPAM Compliance
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Catch-all Server Detection
  • Chat/Messaging
  • Click Tracking
  • Contact Database
  • Contact Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Data Recovery
  • Delivery Tracking
  • Disposable Email Detection
  • Domain Check
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Geolocation
  • Image Library
  • Landing Pages/Web Forms
  • List Management
  • Location Tracking
  • Mailing List Management
  • Message Personalization
  • Mobile Optimized Emails
  • Monitoring
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Routing
  • SMS Messaging
  • Search/Filter
  • Signature Management
  • Simple Mail Transfer Protocol (SMTP)
  • Single Email Verification
  • Spam Analysis
  • Spam Blocker
  • Subscriber Management
  • Subscription Management
  • Syntax Check
  • Team Management
  • Template Management
  • Unsubscribe Database
  • WYSIWYG Editor
  • Whitelisting/Blacklisting

Alternatives

Mailchimp

4,5
#1 Alternative to SendGrid
Mailchimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with...

Mailgun

4,3
#2 Alternative to SendGrid
Mailgun is an email automation service offering a complete cloud-based email service for sending, receiving & tracking...

Amazon SES

4,7
#3 Alternative to SendGrid
Amazon Simple Email Service is a cloud-based email service solution that uses flexible IP deployment to provide a safe...

Sendinblue

4,6
#4 Alternative to SendGrid
Sendinblue users love its simple and powerful tools for managing email marketing campaigns, automation, transactional...

Reviews

Overall rating

4,2 /5
(545)
Value for Money
4,0/5
Features
4,1/5
Ease of Use
4,1/5
Customer Support
3,8/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 545
Sheryl S.
Overall rating
  • Industry: Real Estate
  • Company size: 1 001-5 000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

SendGrid is one of the best EMS optimized for marketing professionals

Reviewed on 2022/06/19

SendGrid handles all of our mailing campaigns and we are very satisfied with the performance. I...

SendGrid handles all of our mailing campaigns and we are very satisfied with the performance. I like the deliverability and tracking metrics provided by it.

Pros

It's been over 2 years of using Sendgrid for many things within the marketing team. The code editor allows for effective e-mail marketing campaigns. SendGrid has tons of useful e-mail templates.

Cons

SendGrid doesn't have an intuitive GUI to edit like MailChimp. To make a custom e-mail marketing campaign you must know how to code.

Alternatives Considered

HubSpot Marketing Hub, GetResponse and Mailchimp

Reasons for Choosing SendGrid

Cost and ease of use.

Switched From

GetResponse and Mailchimp

Reasons for Switching to SendGrid

Budgetary limitations
Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Reliable, high-bandwidth, and reasonably priced

Reviewed on 2022/05/31

Overall, SendGrid has been a very valuable asset for our company. Even when we are not fully using...

Overall, SendGrid has been a very valuable asset for our company. Even when we are not fully using every available feature, it's never failed us at a crucial moment, and continues to be a reliable and reasonably priced solution for us.

Pros

Our help desk/support team skews more to the "client's industry specialist" side and less to the tech savant end. That being said, SendGrid continues to be simple to use tool for those that interact with it daily. Setup and further customizations have been simple, and over the course of 10 years, it has continued to prove its value with minimum service inturruptions.

Cons

Our team's only major complaint during our ensure using SendGrid was mostly when it was a less mature product. There were some shortcomings early on with the email marketing and contact management, but there has been considerable progress and improvements in almost all corners of their service and UI.

Reasons for Switching to SendGrid

Our company was VERY small and short staffed when we realized we needed a transactional/API email service. After reading reviews and comparing pricing and features, SendGrid fit our needs the best, especially the pricing packages.
Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Not satisfied

Reviewed on 2022/06/10

Pros

We have been using Sendgrid for more than 2 years, we use it only for transactionals emails. Now we are moving to another solution because of the weak delivery provided by sendgrid.

Cons

Available only in English. Add spanish and french will be a plus

Rahul R.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Most Underrated Powerful Email Marketing Tool

Reviewed on 2022/05/01

Sendgrid is a powerful email marketing tool that offers superior services to its customers....

Sendgrid is a powerful email marketing tool that offers superior services to its customers. Sendgrid is a must-have tool for start-ups, eCommerce businesses, freelancers and corporates. One thing that separates Sendgrid from other email marketing tools is their scalability once our list grows. The free version of Sendgrid allows you to send 100 emails every day.

Pros

What I like most about Sendgrid is that most of the tools out there offer easy integration with Sendgrid. Some apps can even directly integrate with SendGrid without using automation software like Zapier.

Cons

Sendgrid's UI is a bit confusing and it took some time to get used to the options. The email editor lacks certain features.

Alternatives Considered

ConvertKit, Moosend and Omnisend

Reasons for Choosing SendGrid

They are very expensive and for half the price I can get all the features on Sendgrid.

Switched From

Sendlane

Reasons for Switching to SendGrid

Sendgrid offers more options and subscribers on the free plan than what they offer on their paid plan.
Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Transactional Email Service Out there

Reviewed on 2022/06/09

Extremely satisfied till now and have been using it for the past 4 years.

Extremely satisfied till now and have been using it for the past 4 years.

Pros

The uptime and delivery monitoring service is the best in class. No doubt large enterprises like Uber, Spotify, etc. use sendgrid for their email delivery. Additionally, its overall communication tools suite like Twilio SMS, Whatsapp business make it an all in one solution for all the communication related APIs

Cons

Probably needs a little elaborative developer documentation with respective to example code samples for a newbie.

Alternatives Considered

Sendinblue and Mailchimp
Showing 5 reviews of 545 Read all reviews

SendGrid FAQs

Below are some frequently asked questions for SendGrid.

SendGrid offers the following pricing plans:

  • Starting from: US$14,95/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Free Plan: up to 100 emails per day. Paid plans available beginning at $14.95/mo.

SendGrid has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

SendGrid supports the following languages:

English

SendGrid supports the following devices:

iPhone (Mobile)

SendGrid integrates with the following applications:

Google Analytics 360

SendGrid offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for SendGrid.