GoSite

3.5 (33)
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Online Storefront for service-orientated businesses

About GoSite

GoSite is an online storefront that allows service-orientated businesses to market and sell services online.

GoSite utilizes integrated payment processing to receive payments via SMS and email and generate detailed invoices to send to clients. Online appointment booking capabilities allow users to set up automatic scheduling, booking updates, confirmations, and reminders. Additional functionality includes Facebook Messenger integration, autoresponding capabilities, feedback management, review monitoring, and more.


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Not sure about GoSite? Compare with a popular alternative

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3.5 (33)
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Starting Price

US$15.20
month
No pricing found

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Features

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Integrations

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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

3.5 /5
(33)
Value for Money
3.3/5
Features
3.6/5
Ease of Use
3.7/5
Customer Support
3.5/5

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Showing 5 reviews of 33
Christopher
Christopher
Overall rating
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

High output, low Maintenance

Reviewed on 2022/12/19

I have had a wonderful experience and would recommend this to anybody.

I have had a wonderful experience and would recommend this to anybody.

Pros

The features are easy to use and when there is a problem, support staff is fast at solving the issues.

Cons

When adding pictures, it doesn't always line up good in page setting

Response from GoSite

Thank you, Christopher! We're thrilled that you had a positive experience with our products and team. We always aim to deliver exceptional service to our clients and support the growth of their businesses in any way we can.

If you require further assistance in updating your website, please feel free to reach us at [email protected]. You can also message us through our chat support.

Jack
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great solution for online listings, reviews, and messaging

Reviewed on 2020/09/24

We have been able to grow market share by taking our online reviews seriously. Also we have made it...

We have been able to grow market share by taking our online reviews seriously. Also we have made it easier for customers to do business with us by implementing texting on our website. Support has been able to answer questions quickly as well.

Pros

Managing all my locations from one hub is the best part. It ensures I show up highly with good reviews and makes it easy for customers to text sales reps directly from the website. It has also improved how we address customer complaints online.

Cons

I wish they could plug directly into my main CRM, but it's not a huge headache because of the mobile app.

Alternatives Considered

Podium

Reasons for Switching to GoSite

Price was way more reasonable and they offered all the core functionality I needed.

Response from GoSite

Thank you for the kind words, Jack! We are so happy to be working with you and love to see that our Mobile App and Review Tool are working so well for your business. If you need anything in the future please feel free to chat with us on our website or send an email to [email protected]. Thank you!

Nancy
Overall rating
  • Industry: Government Relations
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Poor Experience

Reviewed on 2024/09/20

Horrible and a huge nightmare. Trying to get ahold of them is not easy.

Horrible and a huge nightmare. Trying to get ahold of them is not easy.

Pros

The cost it’s free. The app is super fast at loading and even faster at crashing.

Cons

Everything was so glitchy. It keeps crashing my phone.

David
David
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Glitchy Software Does not work No Support

Reviewed on 2024/08/26

When I tried to call an get the issues fixed they make you leave a message and never call you back....

When I tried to call an get the issues fixed they make you leave a message and never call you back. I emailed support to cancel the account and I was again charged the next month. I had to cancel my card to stop billing. After the card was canceled I got a call from them saying the payment did not go through. I told them I canceled and they say they never got my calls or e-mails about canceling. She told me she would send me another form I needed to fill out to cancel. After she got off the phone I never got the e-mail from her with the form to fill out

Pros

I Likes the Features they offer up front. But They don't work well at all. and you don't have any support on any of the products. Overall the website is ok and loads fast.

Cons

Invoices would not send to customers. Customers that did get an invoice could not make a payment. Messages would not send from messenger. When you try to reply to a message from a customer they never get your reply.

Alternatives Considered

Jobber

Reasons for Choosing GoSite

Jobber was high priced. but the support and product is very good. I want back to jobber after the issues with gosite.

Switched From

Jobber

Reasons for Switching to GoSite

Better Price. Jobber and I returned to Jobber Better support
Claudia
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great service for small business owners!

Reviewed on 2023/01/06

Great! I personally loved it. We had to pause/cancel this service because of changes in management...

Great! I personally loved it. We had to pause/cancel this service because of changes in management (new marketing team were hired).

Pros

I liked how you were able to communicate with clients with text messaging. That feature was very important. In regard to the website, being able to edit yourself was great and you also could contact them to customize however, you need to keep in mind that you, yourself, has to manage the website because they mainly provide just the platform. In order to succeed using other functions like scheduling service or offering online booking you need to have a marketing/sales team to manage.

Cons

There were constant issues with messages. They would disappear after sending or you cound't receive any messages from clients.

Response from GoSite

Hi Claudia, thank you for taking the time to leave us a review! We're very happy to know that you have had a great experience with your GoSite tools, specifically text messaging and website editor.

Regarding your Messenger tool, we would like to apologize for the inconvenience, please know that it was an uncommon instance. Our team will use the insights from this experience to improve our products and services.

Showing 5 reviews of 33 Read all reviews

GoSite FAQs

Below are some frequently asked questions for GoSite.

GoSite offers the following pricing plans:

  • Starting from: US$15.20/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

GoSite offers 4 pricing plans.

GoSite has the following typical customers:

Self Employed, 2–10

GoSite supports the following languages:

English

GoSite supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations GoSite has

GoSite offers the following support options:

Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat

Related categories

See all software categories found for GoSite.