Applied CSR24
About Applied CSR24
Applied CSR24 is a cloud-based customer service software designed to help businesses provide a self-service portal to customers to deliver insurance information, online bill pay, documents, and messages on mobile devices. It lets teams alter documents according to the needs of the clients.
Key features of Applied CSR24 include online portal quick links, QR download, agency contacts, and mobile app custom links. The solution enables customers to submit auto claims from their mobile devices, allowing enterprises to collect details related to claims using the automated chatbot. It lets policyholders change policies based on individual requirements, which syncs automatically to the management system.
Applied CSR24 allows businesses to customize the portal and mobile app using company colors and images to establish brand identity with clients. The platform also enables customers to make payments for their direct-billed policies through various payment gateways supported by the system.
Images
Not sure about Applied CSR24?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Jenesis Software
NowCerts
Applied Epic
A1 Tracker
Reviews
Already have Applied CSR24?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Insurance
- Company size: 11–50 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The support staff is great. My customers use this weekly and it saves us a lot of time.
Reviewed on 2018/03/26
My clients can login directly and get whatever they need, like certificates. It saves CSR's a lot...
My clients can login directly and get whatever they need, like certificates. It saves CSR's a lot of time and the clients like that they have some control over when they can get these items.
Pros
This software saves us CSRs a lot of time. The client can just log in and print there own certificates.
Cons
There is really nothing i don't like about this software. My clients find it easy to use and so do I!
- Industry: Insurance
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Enjoy using Applied CSR24
Reviewed on 2019/10/31
I sue this product daily and it has saved me a great deal of time especially with document delivery...
I sue this product daily and it has saved me a great deal of time especially with document delivery to clients.
Pros
That clients can issue and print their own Certificates when our office is closed. An awesome way to deliver policy documents to clients.
Cons
I can't really think of too many negative things about this system. I would probably say having to reset client passwords takes a few steps.
- Industry: Insurance
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
CSR24
Reviewed on 2019/04/18
Not my favorite product. I'd rather use the COI associated with TAM or EPIC
Not my favorite product. I'd rather use the COI associated with TAM or EPIC
Pros
Not much - This definitely is not a user friendly product
Cons
Definitely not user friendly. Way to many steps in trying to set up a COI/EOP. If account managers have a hard time using it, I can't imagine a customer trying to use it
- Industry: Insurance
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Applied CSR24
Reviewed on 2019/05/28
My overall experience is good with this system, some minor adjustments would be nice though im sure...
My overall experience is good with this system, some minor adjustments would be nice though im sure they will update it in the future.
Pros
I like the ease of use to be able to send out multiple accords for my insureds and be able to get a copy to my self as well as 3 other emails. As well as the ability to see previously sent certificates that i have sent.
Cons
I do sometimes have difficulties finding certain customers of ours, for some reason they name is spelled correctly in our system that is tied to CSR24 but it still wont find it.
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Great service to be able to add for clients!
Reviewed on 2017/12/12
Pros
I love that we have a product we can offer our clients so that they can self-service their accounts. Being able to provide a professional application is wonderful. If takes our business brand to anther level and we don't have to hire a IT person to manage it.
Cons
It is a little hard to set up initially but after that it is not too bad. Every clients has to be given access manually which is inconvenient and time consuming. Any updates you make are not same time, it take 24 hours for clients to see the updated information.
Applied CSR24 FAQs
Below are some frequently asked questions for Applied CSR24.Q. What type of pricing plans does Applied CSR24 offer?
Applied CSR24 offers the following pricing plans:
- Free Trial: Not Available
Q. Who are the typical users of Applied CSR24?
Applied CSR24 has the following typical customers:
Self Employed, 2–10, 11–50
Q. What languages does Applied CSR24 support?
Applied CSR24 supports the following languages:
English
Q. Does Applied CSR24 support mobile devices?
Applied CSR24 supports the following devices:
Q. What other apps does Applied CSR24 integrate with?
We do not have any information about what integrations Applied CSR24 has
Q. What level of support does Applied CSR24 offer?
We do not have any information about what support options Applied CSR24 has
Related categories
See all software categories found for Applied CSR24.
Insurance Agency Software
