MyOperator

4.3 (66)
Write a Review!
Cloud-based IVR and business communication management tool

About MyOperator

MyOperator is India's leading cloud communication provider, catering to 10,000+ businesses including NCERT, Amazon, Lenskart, Apollo, and Myntra.

With a suite of offerings like Corporate line, 360-degree Campaign Management, Office IVR, call analytics, cloud call centre, SMS + WhatsApp campaigns and CRM integration, MyOperator empowers your team to convert every call or interaction into a business opportunity.

Why MyOperator?
MyOperator is a trusted cloud telephony provider for over 10,000 brands, from large enterprises to SMBs, including Apollo, Dominos, and Razorpay.
With a rating of 4.5 on Google, it has also been recognized as a 'champion' in the cloud telephony leadership matrix by SoftwareSuggest and Compare Camp Rising Star Award.

Top Products & Features of MyOperator

1. Corporate Line
MyOperator Corporate Line streamlines remote team connectivity with a dialler app and virtual numbers for each team member, eliminating the need for corporate SIM cards. With features like call recordings, WhatsApp and CRM integration, and a smart virtual business number, it simplifies communication management and boosts team productivity.

2.Cloud Contact Center
MyOperator's Cloud Contact Center is a cloud-based platform that manages customer interactions across multiple channels, with features like WhatsApp Business API, real-time analytics, and AI-powered speech analysis, ensuring business continuity with IVR and VOIP capabilities and CRM integration.

3.Office IVR
MyOperator's Office IVR is a cloud-based automated phone system that improves call management for businesses with features like personalised welcome messages, call routing options and follow-up capabilities. It reduces the need for manual transfers, directs calls to the appropriate department or agent and sends automated messages with relevant information to callers.

4.Campaign Management
MyOperator's campaign management suite with Voice and WhatsApp is an integrated platform that assists enterprises in executing marketing initiatives, providing features such as campaign performance tracking, automated messaging and call blasting. This solution saves time and resources while enhancing customer data management with OTP alternatives and CRM integration

5.Multi-store Solution
MyOperator's Multi-store Solution is a cloud-based platform that streamlines communication between multiple locations, with features like contact routing, call recording, live panel monitoring, and real-time reporting for data analysis. This solution assists businesses in managing their stores and locations more efficiently.


Images

MyOperator Software - Main Dashboard
MyOperator Software - Call + Whatsapp
MyOperator Software - WhatsApp API
MyOperator Software - Reporting Dashabord
View 5 more
MyOperator video
MyOperator Software - Main Dashboard
MyOperator Software - Call + Whatsapp
MyOperator Software - WhatsApp API
MyOperator Software - Reporting Dashabord

Not sure about MyOperator? Compare with a popular alternative

MyOperator

4.3 (66)
VS.
Highly reviewed

Starting Price

US$10.00
month
US$20.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

9
46

Integrations

No integrations found
21

Ease of Use

4.3 (66)
4.4 (627)

Value for Money

4.2 (66)
4.2 (627)

Customer Service

4.3 (66)
4.6 (627)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

CallHippo

4.4
#1 Alternative to MyOperator
CallHippo is a Virtual Phone System that is easy-to-use while offering robust functionality with advanced features,...

Exotel

4.3
#2 Alternative to MyOperator
Exotel is the emerging market's full-stack customer engagement platform that offers a communication API framework to...

Knowlarity

4
#3 Alternative to MyOperator
Knowlarity is a leading cloud communication company that offers intuitive solutions such as virtual numbers, cloud...

RingEX

4.2
#4 Alternative to MyOperator
Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video,...

Reviews

Overall rating

4.3 /5
(66)
Value for Money
4.2/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
4.3/5

Already have MyOperator?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 66
Ramneek
Ramneek
Overall rating
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good Platform

Reviewed on 2023/02/22

It solves the problem of finding and paging the person of great interest at the time of requirement...

It solves the problem of finding and paging the person of great interest at the time of requirement by a customer.

Pros

Easy to use, ease of configuration, easy to propagate

Cons

sometimes it becomes confusing while editing

Shivam
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best Virtual Number for small business

Reviewed on 2023/02/22

I am running a tuition agency and was facing an issue that we were not able to track and keep a...

I am running a tuition agency and was facing an issue that we were not able to track and keep a record of all the calls we were getting on our personal phone number. Now MyOpertor made it easy to manage and record the calls at once place and we can later listen these calls too if required.

Pros

I like most the call recording & IVR feature available in My Operator. Call recording helps to monitor the agent's performance and in case we miss anything we can later listen to the call again.

Cons

I think they should have a feature to integrate with Google ads or with other ads management platforms also in their basic plan.

Alternatives Considered

Exotel

Reasons for Switching to MyOperator

We just started our business and we don't have any company registration other alternatives were not providing service because of that, My Operator provided service on the basis of my aadhar only.
Parth
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

No Updates in Product & Price Increasing Every 6 Months

Reviewed on 2023/10/09

I won't recommend it to anyone to go for it. There are similar products available in market at...

I won't recommend it to anyone to go for it. There are similar products available in market at better pricing.

Pros

It has nothing exceptional to offer in comparison to other similar products available in market.

Cons

The pricing keeps on increasing every 6 months. I have been using it more than a year now.. Every time on renewal they increase there charges to which they have no solid reason. There are upgrades in product technically .

Vishnu
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Managing client and prospects calls became so easier and systematic with MyOperator

Reviewed on 2023/02/20

We needed a single number to connect our entire team to handle calls from clients and prospects....

We needed a single number to connect our entire team to handle calls from clients and prospects. With normal mobile SIM cards, it was becoming difficult. Especially handling our business calls after business hours and on weekends. We tried some call center software in the market, but out of all of the tried ones, MyOperator did stick with us. Firstly the setup was very easy and non-technical. Then we found setting up IVR very easy with their Humonid Voice and visual call flow builder. The best part is we could map all team members on one single number and set business hours to attend client calls. We have not experienced call drops since we started using MyOperator, so that's a critical factor that made us finally select MyOperator. Great value for money overall.

Pros

Impressed with how easy it was to set up a call center with MyOperator and map all our team members on it. And loved their IVR and parrel call handling the most.

Cons

A bit pricey compared to similar products in the market. Better quality though.

Alternatives Considered

Knowlarity, Exotel and CallHippo

Reasons for Switching to MyOperator

Call uptime and simplicity were impressive and decisive factors for us.
Pooja
Overall rating
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A must have buy

Reviewed on 2023/03/09

Pros

MyOperator solves the hassle that every company face in their work module. It has some amazing features that helps to save time and efforts. I would highly recommend MyOperator to my friends.

Cons

Nothing in particular. Everything is sorted

Showing 5 reviews of 66 Read all reviews

MyOperator FAQs

Below are some frequently asked questions for MyOperator.

MyOperator offers the following pricing plans:

  • Starting from: US$10.00/month
  • Pricing model: Subscription
  • Free Trial: Available

MyOperator is also available at $45/mo with additional features.

MyOperator has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

MyOperator supports the following languages:

English

MyOperator supports the following devices:

We do not have any information about what integrations MyOperator has

MyOperator offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for MyOperator.