HelloAsso

About HelloAsso
HelloAsso is a free payment solution for French clubs and nonprofits. Created in 2009, it is helping more than 150,000 nonprofits to save time in the management of their daily activities thanks to its completely free tools.
With HelloAsso, nonprofits can mange all their online campaigns using one of the several tools: ticketing, membership, crowdfunding, online sales and donations. Nonprofits and clubs can create events and manage ticketing, build a landing page to collect fund, sell their goodies and manage their donors.
Whether it is a sport club, a cultural nonprofit, a foundation, an environmental nonprofit, HelloAsso helps easily manage collects and members.
Since 2018, HelloAsso has opened 5 regional coordinations in Nantes, Lille, Lyon, Montpellier, Bordeaux and launched a program to support associations in the digital transition called PANA (Points of Support to Associative Numeric). This program is coordinated in partnership with the largest French associative networks and in particular La Fonda and the Mouvement Associatif.
Key benefits of HelloAsso
HelloAsso provides tools to save time in the management of nonprofits and clubs' activities (online ticketing, payment of memberships, collection of donations, sale of goods and services, crowdfunding campaign).
Committed to the associative world, HelloAsso has chosen to remain completely free by opting for an alternative economic model. It is the voluntary contributions left by individuals at the time of their payment that ensure the functioning of the platform.
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- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Experience and knowledge
Reviewed on 2023/03/11
I recommend it to everybody . If you need a POS and Clover system, ask [sensitive content hidden]...
I recommend it to everybody . If you need a POS and Clover system, ask [sensitive content hidden] they help you though the best they have experience and knowledge.
Pros
They are patient and they know what they ’re doing thereAsk about [sensitive content hidden] he going to help you he have all experience about it
Cons
They are very nice and patient with me all day with the a few experience with the POS and Clover. I can take over everything.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Non-profit organization and online fundraising platform
Reviewed on 2023/02/09
HelloAsso's user-friendly design and variety of templates and design tools make it accessible for...
HelloAsso's user-friendly design and variety of templates and design tools make it accessible for people with a range of technical expertise. Additionally, the platform's real-time analytics and tracking tools provide users with valuable insights into their campaigns and audience.
Pros
1- The platform's customizable templates and design tools allow users to create fundraising pages that are personalized to their campaigns and goals.2- Users appreciate how user-friendly HelloAsso is, and how easy it is to create and manage fundraising campaigns.
Cons
1- users have reported that HelloAsso's features are limited compared to other fundraising platforms, and that certain advanced features are not available.2- HelloAsso does accept multiple currencies, some users have noted that the platform does not offer as many payment options as other platforms.

- Industry: Environmental Services
- Company size: Self Employed
- Used Weekly for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best choice for non profit organization
Reviewed on 2021/09/04
I will not change it. Even if this software doesn’t do everything, it does perfectly what it does...
I will not change it. Even if this software doesn’t do everything, it does perfectly what it does and that is perfect.
Pros
Helloasso is free for nonprofit organizations and that makes all the difference. We could not do without them !
Cons
They can make some small changes and helloasso will be perfect. The consumer service is easy to reach and take our needs in consideration so This is great.
- Industry: Health, Wellness & Fitness
- Company size: 501–1,000 Employees
- Used Monthly for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
HELLOASSO : an excellent tool for management.
Reviewed on 2021/09/05
excellent ticketing management.
excellent ticketing management.
Pros
General flexibility of use for all functions.
Cons
Membership management is only starting this year but seems to be performing well. Lack just a unique identifier for each card issued, or a bar code.
- Industry: Fund-Raising
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very easy to use for fund raising
Reviewed on 2021/05/25
It was the first time I used HelloAsso for an orphanage ai wanted to help in my birthday.. the...
It was the first time I used HelloAsso for an orphanage ai wanted to help in my birthday.. the experience was very exciting and in the future I will use it again for fund rising
Pros
The application was very clear and easy. I could held a fund raising easily. For my donors also, it was very easy for them donating through the application
Cons
The fact that donations are nit seen in there globalité as they give it monthly to the selected association. So I faced difficulties getting back proof of donations
HelloAsso FAQs
Below are some frequently asked questions for HelloAsso.Q. What type of pricing plans does HelloAsso offer?
HelloAsso offers the following pricing plans:
- Pricing model: Free Version
- Free Trial: Not Available
HelloAsso is completely free for non-profit organizations.
Q. Who are the typical users of HelloAsso?
HelloAsso has the following typical customers:
51–200
Q. What languages does HelloAsso support?
HelloAsso supports the following languages:
French
Q. Does HelloAsso support mobile devices?
HelloAsso supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does HelloAsso integrate with?
We do not have any information about what integrations HelloAsso has
Q. What level of support does HelloAsso offer?
HelloAsso offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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