Amazon Pinpoint

4.5 (22)
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Marketing communication management software

About Amazon Pinpoint

Amazon Pinpoint is a cloud-based marketing communication management software designed to help businesses engage with the target audience via inbound and outbound marketing campaigns. The platform enables organizations to connect with customers via text messages, email, and voice channels.

Amazon Pinpoint enables marketing teams to create, run, and manage multiple marketing campaigns to promote products and services, share offers, and send newsletters and other content using customizable templates. Marketers can create targeted customer segments and send trigger-based communications for shipping notifications, status updates, sign-ups, purchase confirmation, and other events.

Amazon Pinpoint allows users to send bulk messages and provides insights into the open and click rate and performance of campaigns via analytics and reports.


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Amazon Pinpoint Software - Amazon Pinpoint overview dashboard
Amazon Pinpoint Software - Amazon Pinpoint email settings
Amazon Pinpoint Software - Amazon Pinpoint overview
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Amazon Pinpoint video
Amazon Pinpoint Software - Amazon Pinpoint overview dashboard
Amazon Pinpoint Software - Amazon Pinpoint email settings
Amazon Pinpoint Software - Amazon Pinpoint overview

Not sure about Amazon Pinpoint? Compare with a popular alternative

Amazon Pinpoint

4.5 (22)
VS.
Highly reviewed

Starting Price

US$1.00
US$29.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

5
83

Integrations

No integrations found
No integrations found

Ease of Use

4.4 (22)
4.4 (27)

Value for Money

4.5 (22)
4.8 (27)

Customer Service

4.3 (22)
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Reviews

Overall rating

4.5 /5
(22)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.3/5

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Showing 5 reviews of 22
Justin
Justin
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Analytics to the rescue!

Reviewed on 2020/07/08

Overall, my experience with Amazon Mobile Analytics has been great. I have so much from the...

Overall, my experience with Amazon Mobile Analytics has been great. I have so much from the software and will continue using it to grow my business.

Pros

Amazon Mobile Analytics has really saved my small business and allowed me to increase profits through utilizing specific and targeted business practices.

Cons

This software provides an abundance of data, which is awesome, but can be overwhelming to new users.

Verified Reviewer
Overall rating
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

One of the greatest options to gain Insight on customers app usage

Reviewed on 2018/05/11

Pros

I love the AWS products in general but this is a great feature that Amazon offers. I use my Kindle I use Audible I shop on Amazon for many things from A to Z, watch movies, watch Amazon TV shows on my phone and with Amazon's amazing convenience I subscribe to many apps from their services. This feature allows Amazon to see the usage and the trends of the customer that uploads their Amazon apps onto their phone. It's really cool.

Cons

The only thing I could say regarding the con is that as also a customer I receuve complaints that these results from the aws feature cause many more ads and promotional offers to pop up on the top of their searches. I too experience it on my phone.Other than that everything is really good.

Verified Reviewer
Overall rating
  • Industry: Media Production
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A good marketing experience

Reviewed on 2021/07/13

Pros

It is one of the great marketing tools which helped us to reach potential customers and increase our overall performance in terms of sales.

Cons

It has a bit of slow customer service and creates a bit of issue while working with the platform

Verified Reviewer
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use

Powerful, cheap, easy to use, a little complicated

Reviewed on 2018/04/09

Pros

Another very cheap bit of software from Amazon, really impressive. There are tonnes of features going to all sorts of detail, and it's easy to use once you've got the hang of it.

Cons

Whilst it's easy to use once you've got the hang of the control panel it does take a while to get used to. It could be visually a little more pleasing too.

Thiago
Overall rating
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Another great AWS platform tool for BI

Reviewed on 2019/06/06

Yet another great AWS platform tool. An uncomplicated software that allows our company to understand...

Yet another great AWS platform tool. An uncomplicated software that allows our company to understand the use of the applications launched internally, to understand the needs and the measures to be taken to better target the strategy.

Pros

In general, the use of the tool is uncomplicated from start to finish.

Cons

The collaborative platform can be improved.

Showing 5 reviews of 22 Read all reviews

Amazon Pinpoint FAQs

Below are some frequently asked questions for Amazon Pinpoint.

Amazon Pinpoint offers the following pricing plans:

  • Starting from: US$1.00
  • Free Trial: Not Available

free up to 100 million events/mo, $1 per million events above the free tier

Amazon Pinpoint has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Amazon Pinpoint supports the following languages:

English

Amazon Pinpoint supports the following devices:

We do not have any information about what integrations Amazon Pinpoint has

Amazon Pinpoint offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Amazon Pinpoint.