Vendasta
About Vendasta
Vendasta is a global leader in AI-powered digital solutions, offering an end-to-end ecommerce platform for channel partners to sell digital products and services to local businesses. This platform, used by marketing agencies, ISVs, and media companies, leverages extensive data and AI to create personalized customer experiences and drive conversions. It enables businesses to efficiently market, sell, bill, and fulfill digital solutions, all from a single login. Partners gain access to rebrandable business apps and AI-driven insights, streamlining the delivery of digital solutions to their clients.
Key benefits of Vendasta
AI-Driven Sales and Marketing Tools: Utilize advanced AI technology to enhance sales strategies and marketing efforts for both your agency and your clients.
All-in-One Platform: Manage demand generation, deal closure, and client relationship management through a single, integrated platform.
Daily-Use Client Portal: Engage clients with a user-friendly portal that provides regular updates and proof of performance, showcasing the value of your services.
Extensive Marketplace: Access hundreds of products and services, allowing you to meet any client request and never turn down a potential opportunity.
End-to-End Solution: Benefit from a comprehensive platform that integrates various functionalities, from advertising and marketing to billing and fulfillment.
Single Sign-On: Simplify access with a unified system that eliminates the need for multiple logins and disparate software.
Wholesale Pricing: Purchase top-quality tools and solutions at wholesale rates, enabling you to offer competitive pricing to your clients.
Data and Insights: Leverage robust analytics and reporting features to gain valuable insights into performance and make informed decisions.
AI Lead Capture: Capture and manage leads more effectively with advanced AI capabilities, improving your sales and marketing outcomes.
Proof of Performance: Provide clients with a brandable client portal that demonstrates performance metrics and results, reinforcing the value of your services.
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Reviews
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- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Vendasta Makes It Easy For Me To Run My Agency
Reviewed on 2022/01/27
Vendasta has provided the technology and path to take the next steps in growing my agency.
Their...
Vendasta has provided the technology and path to take the next steps in growing my agency.
Their support has been terrific when needed.
Pros
Vendasta provides everything I need to run my digital marketing agency.
There is a robust Marketplace of over 200 products, services and solutions that I can resell as my own. I am also able to package products and services together and add my own directly to the Marketplace.
The sales CRM is a great tool for prospecting new business. It also allows me to deploy email marketing campaigns and notifies me when a prospect shows interest by engaging with a campaign.
Lastly, Vendasta's marketing services allows me to outsource fulfillment when needed.
Cons
Keeping up with changes to the platform and additions to the Marketplace can be challenging or catch you by surprise sometimes if you're not regularly engaged and checking on notifications and emails about them.
It's a net positive though; they are always making improvements and adding to the offerings that we can provide our clients!
Response from Vendasta Technologies
Thank you for the thoughtful review, Michael! We're so happy to hear you're reaping the benefits of our end-to-end platform experience. We look forward to wowing you through many years to come!
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Totally love the Software
Reviewed on 2020/08/26
Pros
What I love about the software, is that I can have my whole office with in software, I don't need to get other CRM and additional tools to do my work
Cons
I would love it if vendasta would would have the feature of being able to track and attach call recordings and emails of the specific lead
Reasons for Switching to Vendasta
the fulfillment team thats stands behind vendasta
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
I have a Love-Hate relationship with Vendasta. It saves me time but also delays me a lot of...
Reviewed on 2021/03/18
Every day I will run into a platform issue, which delays my work by hours, days, and sometimes...
Every day I will run into a platform issue, which delays my work by hours, days, and sometimes weeks. This affects our ability to get results in a timely manner and now we have to apologize to our clients for delays.
Sometimes I would have a day filled with tasks and cannot waste any time, but of course, a task that should take 3 minutes on Vendasta ends up running into software issues, you try to fix it and get nothing, so then you call support (some minimum wage employee that reads off a script) well, of course, they tell you they can’t fix it and will need to “investigate” so they tell you will get back to you soon (no timeline). Now they may get back to you the next day or in 3 months (yes it has happened before). Now that whole process, which was supposed to take 3 minutes has now taken 1 hour. Now imagine for every 1 hour you spend on the platform you run into a similar issue. Think about how much time you're going to waste trying to fix it and contacting support. This eventually affects the rest of your day's schedule and now you have to rearrange your tasks. This happens to me every single time I log into vendasta. They have the worst website developers I assume.
Because their platform is slow, terribly coded, and causes many delays, it has made it hard for me to train my clients how to use it and also made it hard for me to get anything done that I just decide to avoid
Pros
The website is useful for agency owners looking to outsource work, it is reliable, and has price tiers for any size agency.
Cons
As soon as Vendasta fixes their website I will delete this review. If review is still here it means nothing much has changed.
WHERE DO I BEGIN? I’m writing this review after reaching my breakpoint and patience for Vendasta (1 year and 4 months of holding in all my complaints)
I rarely ever write negative reviews because the world already has enough of that so I try to only write when I have a great experience, but I think when you pass a certain level of disappointment because the heads of the company are probably beyond persuading to make some changes, you're left to try everything you can in hopes for one the CXO's to get off their high horse and start caring about their consumers.
[SENSITIVE CONTENT HIDDEN] was asked, are corporate companies giving enough attention to innovation to their product or service and he replied by saying no because most businesses are run by MBA's.
He goes on to say how MBAs only work to please the shareholders and not the consumers and all they do is sit in meetings all day. Here is the link to that video for anyone curious: [SENSITIVE CONTENT HIDDEN]
It seems like Vendasta is having a similar issue, no innovation or attention is going into their platform. it seems like they don't care about their consumers' experience at all. As a business owner who has spent tens of thousands of dollars with Vendasta in the last year, I feel that I'm not getting an equal amount of value back.
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Response from Vendasta Technologies
Hi Burhan, we're very sorry to hear you've had a difficult time with the platform. Our partners are typically able to reduce toil with our software, so it's disappointing to hear you haven't had that experience. Let's get to the bottom of this and see if we can't turn this 'love-hate' into a 'love-love' relationship. Our Chief Customer Officer George Leith is going to be reaching out to you this hour. If he misses you, please contact him directly at [email protected] or 1-306-715-4664.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A great solution for agency that are looking to provide white label services to their clients.
Reviewed on 2019/04/30
Easy to use for both the agency and its clients. A great option for an agency that is looking to...
Easy to use for both the agency and its clients. A great option for an agency that is looking to provide value to clients at scale.
Pros
The Vendasta reputation management service stack is a great one. It provides an all in one dashboard that can be white labeled and that is perfect for agencies that are looking to scale.
I think having the listing products, review generation tools, and social posting software all in one central place is a huge benefit and selling point of this software.
Cons
The costs can add up quickly, so it is important to make sure that your margins can support the overhead. While there is definitely value in everything that is provided within the Vendasta dashboard, this can easily turn into one of an agency's most expensive outsourced costs.
Response from Vendasta Technologies
Hi Chris,
Thank you for the kind review of Vendasta! We aim to provide our partners with everything needed to delight and retain SMB clients. Your tip on margins is very well-put! We're always eager to jump on the line and ensure that the services you have are what you expect. Don't hesitate to connect with our support team to review your billing and learn more about how we can help you scale. You can find resources here, including contact information: https://support.vendasta.com/hc/en-us
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very Profession, fast response from support!!
Reviewed on 2022/06/20
Pros
Automation, analytics and support. The software simplify most of my needs.
Cons
White label features a little expensive but reachable.
Response from Vendasta Technologies
Thank you for taking the time to leave us a review! We're proud to have you as a partner!
Vendasta FAQs
Below are some frequently asked questions for Vendasta.Q. What type of pricing plans does Vendasta offer?
Vendasta offers the following pricing plans:
- Starting from: US$89.00/month
- Pricing model: Subscription
- Free Trial: Available
Built to scale with your business.
Q. Who are the typical users of Vendasta?
Vendasta has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Vendasta support?
Vendasta supports the following languages:
English
Q. Does Vendasta support mobile devices?
Vendasta supports the following devices:
Q. What other apps does Vendasta integrate with?
Vendasta integrates with the following applications:
AgencyAnalytics, Spectrio
Q. What level of support does Vendasta offer?
Vendasta offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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