FieldWorker

About FieldWorker
FieldWorker is an all-in-one care management platform and centralized hub for your data, streamlining the way you work as an agency and with your clients. With our app, it's easy to track your time, record case notes, upload relevant documents, and keep up to date with the rest of your team.
FieldWorker gives you access to:
-> An overview of current tasks.
-> A map view to display where appointments will take
place.
-> Access to records of all completed and upcoming
tasks.
-> A quick way to add new tasks from the app.
-> Client information and contact details.
-> Checklists to track your progress towards activity.
-> Simple check-in and check-out to record your time,
ensuring EVV compliance.
-> Access to timesheets used to ensure accurate billing.
-> Voice-to-text technology to dictate and record your
case notes.
-> The option to update case notes by text.
-> A way to capture and upload artifacts as files or
photos.
Key benefits of FieldWorker
-> EVV and Safety:
With employees in the field, safety is a primary concern. Through easy-to-use one-touch button interfaces, your employees can easily let the rest of the team know where they are. The FieldWorker app also utilizes a simple check-in and check-out interface, meaning visits are EVV-compliant as per the Cures Act. This makes it simple to capture essential information such as location, time and duration of visit and all other required data to make it simple to stay compliant."
-> Automated Billing and Quality Controls:
Thanks to accurate time tracking, you can rely on FieldWorker to ensure your billing is accurate, saving you time, reducing errors, and accelerating the billing cycle. With automated quality controls in place, it's also much simpler and less time-consuming to keep your records and processes up-to-date – which means you'll always be prepared in case of an audit, and you'll save on quality control costs.
-> Tasks and Projects Overview:
See a clear overview of all your ongoing tasks and projects along with all the relevant information, including client info, contact details, and relevant records. You can also take a look at your completed and add new tasks from the app. Managers have access to an overview of all tasks at all times, making it possible to identify potential blockers and ensure projects run smoothly.
-> Accurate Time Tracking:
We've implemented a one-tap check-in and check-out feature, requiring little effort for you to easily and accurately track the time you spend on any activities. That means highly accurate billing and EVV records as a result!
-> Checklists and Reminders:
FieldWorker gives you the tools to help your employees perform the best they can. In addition to task and project assignment, it's a breeze to set up detailed checklists to show the progress through specific projects, in addition to reminders so that your team know when critical tasks are due. You can also set prioritisation, helping with transparency across your workflows so that your team is always in sync.
-> Case Notes Made More Efficient:
By utilizing speech-to-text technology, you can dictate your case notes with the app, making it quicker than ever to keep your case notes up-to-date. Prefer typing out your case notes? You can do that too, however you prefer. The result is that it's easier for your team to keep all records up to date at all time, saving them time on tedious manual updates. It's also possible to upload documents and other important artifacts from the app, so your team will always have access to the latest up-to-date information without needing to spend hours to keep records in check.
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Reviews
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- Industry: Human Resources
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fieldworker review for SCs
Reviewed on 2023/09/26
I have really enjoyed being able to use this system to create monthly monitoring tools for my...
I have really enjoyed being able to use this system to create monthly monitoring tools for my clients, I've enjoyed giving my feedback and letting the team know what would be helpful from an SC's point of view.
Pros
This system pulls information from iRecord that we don't have to worry about looking up, typing and starting each document from scratch. This prevents missing data or typographical errors. By this information being pulled automatically, this greatly helps in cutting overall time for completion of MTs by more than half. This system is also useful in keeping the items that require follow up from the month prior presented as soon as you open the following month's report.
Cons
I don't appreciate that it sometimes kicks me out and it doesn't always save the report exactly from where I left off.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Chief Executive Officer
Reviewed on 2023/08/31
Good experience thus far, great support system.
Good experience thus far, great support system.
Pros
The support system is awesome. [sensitive content hidden] is extremely patient and helps at all times to navigate the system.
Cons
It's functionality on Android phone is terrible. Creates distress for Android phone users. Does not support clients with dual addresses The carenote system is not standardized
- Industry: Individual & Family Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Switch to FieldWorker has been amazing
Reviewed on 2023/07/28
The team at Fieldworker has been wonderful accommodating our needs when first transitioning from...
The team at Fieldworker has been wonderful accommodating our needs when first transitioning from our previous provider and currently, as we identify new needs. They have been able to customize and add fields we needed to meet reporting requirements.
Pros
Our company loves the many conveniences that Fieldworker offers, such as talk to text, availability of an app to access on our cell phone and tablets, and with those features, real time documentation. This saves a great deal of time in documentation, which is always a struggle for any case manager or social worker.
Cons
Occasional glitches occur, but all have been correctable and support has always been available from the Fieldworker team.
- Industry: Individual & Family Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My companies experience with FieldWorker
Reviewed on 2022/02/10
Using FieldWorker has helped our company schedule and keep track of all of our field staff, using...
Using FieldWorker has helped our company schedule and keep track of all of our field staff, using an easy to operate portal.
Pros
Everything was customizable. Our staff worked closely with FieldWorker's team to tailor the product to our companies needs.
Cons
It was our first time using software of this type. There was a learning curve but because of the software's intuitive features and the help of FieldWorker's Support staff, we were using up and running in a short time.
- Industry: Individual & Family Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
LhC
Reviewed on 2022/06/17
It is a great experience great customer support.
It is a great experience great customer support.
Pros
I like that it cover every aspect of your needs of case management
Cons
It nothing I did not like so far everything has been good.
FieldWorker FAQs
Below are some frequently asked questions for FieldWorker.Q. What type of pricing plans does FieldWorker offer?
FieldWorker offers the following pricing plans:
- Starting from: US$39.95/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
https://fieldworker.ai/pricing/
Q. Who are the typical users of FieldWorker?
FieldWorker has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does FieldWorker support?
FieldWorker supports the following languages:
English
Q. Does FieldWorker support mobile devices?
FieldWorker supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does FieldWorker integrate with?
We do not have any information about what integrations FieldWorker has
Q. What level of support does FieldWorker offer?
FieldWorker offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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