About AIM
Tri-Tech empowers retailers, enabling them to focus on their craft and the customer while spending less time in the operational weeds. Our full suite of network-based POS solutions provides the tools and technology you need to keep your business running like a well-oiled machine ― all customized to your niche market.
As a leading, family-owned innovator in POS software for four decades, we know what it takes to maximize efficiency within your business through one, streamlined system. Discover why so many other retailers nationwide trust Tri-Tech to elevate and simplify everyday commerce.
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- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Phenomenal Experience
Reviewed on 2020/06/29
We were having problems remembering who put what in the system and if it got logged in correctly...
We were having problems remembering who put what in the system and if it got logged in correctly and whatnot. The ATF Compliant Bound Book completely mitigates that problem. The Technical Support team has been able to answer each and every question I've had, which is incredible, considering I've called them many times when I've in the middle of a process (both on the test system AND live system) I don't understand or forgot how to continue on. They've been wonderful and have not at all made me feel crazy or gotten tired of answering my questions. I cannot say enough good things about my experience. We did have a small issue with a scanner, but the way it was handled was done so professionally and so well, that I consider it a privilege to have dealt with the company in this manner. It showed me that they really care about their customers and back their products and will make it right, no matter what.
Pros
We have been utilizing the POS (Point of Sale) System, and it's very intuitive. You go through a couple test transactions, and it's like riding a bike. You can do it so quickly and effectively. We used the testing system and were able to play around it a lot without worrying about mistakes that will mess up your entire system. We have the label printer, the receipt printer, and the wireless scanner, and they have made our little gun shop look SO professional and streamlined. Gone are the days of handwritten receipts! We can now track customers to see what each person buys and can add notes and wish list items! The Bound Book is ATF compliant, and it has made checking the firearms in and out a breeze. We are going to be purchasing the PO module next, so I can't wait to implement that!
Cons
I can't really say there are any Cons...I would just say it is a bit of a learning curve and can be a bit overwhelming at first, but the support that is offered is just phenomenal.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The BEST option for almost any industry.
Reviewed on 2022/11/18
Pros
It is very customizable. Along with automating some processes, you can have everything completed with a click or a touch
Cons
Be prepared to watch a lot of videos to learn how to set up and use AIM. You will also need to build your specific training documentation for your company.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Legacy database that our company is slowly replacing with more modern systems
Reviewed on 2017/08/08
Years of data can be searched through. We currently use it for recurring billing via credit cards...
Years of data can be searched through. We currently use it for recurring billing via credit cards for monthly rental and lesson tuition payments. Those recurring charges must be manually triggered every day though.
Pros
Does not have glitches or communication errors. Data that has been input stays there forever. Interface has never changed, ever. So if you are familiar with it, there is a comfort factor.
Cons
The user interface has very few, if any, task stream allowances or cross linking between data entry areas.
The typical interaction with Aimsi requires starting from the home screen and navigating the "Module" you need, selecting the "Find," searching for the correct customer account, pulling up the relative info about them.
Then...
Restarting from the home screen, module you need to add or edit part of the changes that are needed, "find," find that account again..
Then...
Restarting from the home screen, module you need to add or edit the other part of the changes that are needed, "find," find that account again...
While there are hot keys to speed up this process it is still a very primitive workflow. Newer systems have you choose the customer account first, then proceed to enter new data, while Aimsi requires finding the module, and then the account, over and over again.
Networking your store for Aismsi to work off of one of your local PCs requires above average networking skills. Backups and hardware upgrades are your problem and responsibility. You will need someone on call unless you happen to have above average IT skills.
- Industry: Sporting Goods
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
AIMsi Does it All (almost)
Reviewed on 2017/01/19
Been using the software for two years now, and it seems to provide a solution for everything. I...
Been using the software for two years now, and it seems to provide a solution for everything. I wish there was a bit better integration across the different modules, such as allowing station rentals, short-term rentals, long-term rentals, and contract payments to all be made on the same checkout as regular sales orders, instead of needing to process them all at once. The payroll area also needs some improvements, it is good for recording payroll expense, but you will need a separate application to actually do the real payroll tracking/deductions/taxes. Otherwise it handles everything from rentals, bay/station rentals, it has full accounting, chart of accounts, general ledger, integrates to your purchasing/receiving, has full inventory tracking with multiple locations. Basically you can run your business with a few minor outside resources, from this one package. Even managing employees/time tracking etc...
Pros: Accounting, Rentals, POS Touchscreen support, Integrated Credit Card, Employee Management, Membership Modules, Integrated Gift Cards, Inventory Control, Invoice Management
Cons: The systems don't all share one checkout - each type of transaction (rental, station, contract payment, merchandise sale) must be rung up separately - The payroll is not very robust
Pros
Accounting
Rentals
POS Touchscreen support
Integrated Credit Card
Employee Management
Membership Modules
Integrated Gift Cards
Inventory Control
Invoice Management
Cons
The systems don't all share one checkout - each type of transaction (rental, station, contract payment, merchandise sale) must be rung up separately
The payroll is not very robust
- Industry: Music
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
AIM v12
Reviewed on 2022/09/19
The AIM team is generally responsive to our requests though we do tend to have issues due to the...
The AIM team is generally responsive to our requests though we do tend to have issues due to the large database size that difficult to diagnose.
Pros
I like the ability to save an update information efficiently.
Cons
Tracking various types of purchases is still very difficult and conversion from rentals to purchase.
AIM FAQs
Below are some frequently asked questions for AIM.Q. What type of pricing plans does AIM offer?
AIM offers the following pricing plans:
- Starting from: US$995.00/one-time
- Free Trial: Not Available
Q. Who are the typical users of AIM?
AIM has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does AIM support?
AIM supports the following languages:
English
Q. Does AIM support mobile devices?
AIM supports the following devices:
Q. What other apps does AIM integrate with?
AIM integrates with the following applications:
FastBound, Smartwaiver
Q. What level of support does AIM offer?
AIM offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat
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