
About Rise
Rise is a cloud-based human resources software that helps companies with their people management, recruiting and performance responsibilities. Our software offers companies essential tools such as onboarding, scheduling, payroll and many more.
It also helps companies value their employees and help them grow.
Schedule a demo and ask us about getting 3 months free!
Key benefits of Rise
- Provides unlimited pay runs. Pays employees accurately and on time.
- Provides effective recruiting and onboarding solution.
- Employees can view their balances and request time off anytime, anywhere.
- Teams can manage their own schedules and shifts with built in compliance metrics.
- Provides automated time tracking.
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Reviews
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- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Customer Support I've Encountered
Reviewed on 2022/06/27
Payroll management is a breeze. We're just starting to use their recruiting and onboarding system...
Payroll management is a breeze. We're just starting to use their recruiting and onboarding system and it's fantastic. If you hate doing things manually, Rise's platform will be your new best friend.
Pros
In the event that I've had an issue, Rise's customer support has responded to and solved the issue within a day or two at most.
Cons
Mobile functionality needs some love. It's almost completely unusable from my phone.
Response from Rise
Hi Nick, thanks so much for taking the time to share your thoughts. I've passed along your feedback to the product team as we want you to love our mobile app as well <3.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rise Payroll
Reviewed on 2023/03/22
Overall, I really like Rise and the issues I pointed out are not enough to make me think of...
Overall, I really like Rise and the issues I pointed out are not enough to make me think of switching to another platform.
Pros
Ease of setup and use. Very quick to learn and the support is amazing
Cons
*It can be time consuming to create a report to get the exact information you're looking for.*Not all screens have the same functionality - search an employee: sometimes you can tab after typing the name, sometimes you have to hit enter*When you're entering time in the grid, the headers aren't locked in place, so you have to scroll up to see what column you're in when*Workers Compensation isn't configured to correctly calculate premiums for remote workers in other provinces - this results in manual calculations and lots of extra time. There needs to be a field that overrides the province of employment since the province of residence is what determines the WC rates.
- Industry: Insurance
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
We've been using Rise for two years now. Overall the software is user friendly and easy to...
Reviewed on 2018/04/16
I just answered this question in the survey!
I just answered this question in the survey!
Pros
The adhoc payroll process is a breeze, and very user friendly. ROE's are very quick, we've had a few issues with the addresses that were populated into the ROE's, so check closely before finalizing them.
Chat feature is wonderful, and the support staff behind the scenes are always willing to help with issues. Being able to resolve an issue via a chat is wonderful. The chat hours being extended beyond 8 - 5 would be great. Quite often payroll works after hours (especially on Friday), so running into a problem after hours does cause issues. I recently had a situation where I called and got the answering service, and was told I had to call back on Monday. The answering service did pass my message to someone, and I did in the end get a call. It would have been better if the answering service had told me that they would pass my message on to someone, with the hopes that they'd return my call before Monday.
Cons
We've made several recommendations to Rise regarding things that could make the system a bit more user friendly. The response we've received is that any change would effect every client. Most of the changes we've suggested would probably be 'pain points' for any client using the system. This was a bit disappointing, as GroupHEALTH is a very client focused business, and I felt that Rise was as well. We do anything we can to have a better client experience.
Response from Rise
Thank you for your feedback, Pam! It's great to hear that the adhoc payroll process is a breeze, ROEs very quick, and the support staff and chat service are helpful. As a result of your feedback, we've made some changes to our support process: if you receive our answering service after hours, they will inform you that they will pass your message on to us immediately if it is an urgent matter and we will address your concern outside of business hours.
We also appreciate your feedback on how to make Rise more user friendly. We take all product feedback from customers into consideration and include it when prioritizing new development and features, with our most commonly requested enhancements taking first priority. We look forward to continue working with you - thanks again for this feedback!
All the very best,
The Rise People Team
[email protected]
1-888-393-3483
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
1 year of Using Rise for HR Management, Payroll, and Benefits
Reviewed on 2023/03/30
It has been fantastic, overall. We have had high adoption rate with our staff who seem to like...
It has been fantastic, overall. We have had high adoption rate with our staff who seem to like using this system. It has reduced our over all workload while also providing improved services to our employees.
Pros
I most appreciate the all in one solution. It is great to have one to go place for all our staff management needs.
Cons
It is still a new company and from time to time things don't work exactly perfect. Some of the reporting options could be improved. But overall I can find the info I need. Looking forward to more integration with our accounting system.
Alternatives Considered
BambooHRReasons for Switching to Rise
Because the scheduling and time tracking was integrated into the system.- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
First Impressions
Reviewed on 2023/02/27
Pros
I like that there are many features that are important and the user experience is great for the employees. The chat feature is great and I've always had a positive interaction with those I'm connecting with there. Those that are part of the help-desk team in the chat feature are wonderful. The Goals section of the software is really great.
Cons
There could be some improvements made with the software specifically with the time off approval flows of having tiered approvals and some more flexibility with the performance review section and check-ins. The implementation lacked effective communication and there were times where we felt abandoned. We also implemented Rise Health as our broker and I'm disappointed to say that this was a terrible experience. After speaking with the [sensitive content hidden] of Rise, it appears that many of the procedures that are supposed to be followed were not and we're still having issues with the implementation at two months post launch. Until Rise and GSC can work more seamlessly together, I would not recommend implementing Rise Health.
Rise FAQs
Below are some frequently asked questions for Rise.Q. What type of pricing plans does Rise offer?
Rise offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
We believe that no one should pay for features they don’t want or use. With our flexible plans you choose a plan that works for what your company needs right no, and add as you grow.
Q. Who are the typical users of Rise?
Rise has the following typical customers:
11–50, 51–200, 201–500
Q. What languages does Rise support?
Rise supports the following languages:
English, French
Q. Does Rise support mobile devices?
Rise supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Rise integrate with?
We do not have any information about what integrations Rise has
Q. What level of support does Rise offer?
Rise offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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