---
description: Learn how IssuTrax can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: IssuTrax Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/841/complaint-management/software) > [IssuTrax](/software/2051450/issutrax)

# IssuTrax

Canonical: https://www.getapp.za.com/software/2051450/issutrax

> IssuTrax is an issue tracking software that helps businesses in the hospitality sector create, track, and manage service requests. Administrators can monitor safety and environmental issues, maintenance tasks, and guest requests on a unified interface.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: OnboarD Software
- **Location**: Miami, US
- **Founded**: 2000

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Please contact OnboarD Software for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Windows (Desktop), Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, Ireland, Italy, Mexico, Netherlands, New Zealand, Singapore, United Kingdom, United States

## Features

- Alerts/Escalation
- Assignment Management
- Audit Trail
- Case Management
- Customer Complaint Tracking
- Dashboard
- Dispatch Management
- Feedback Management
- Inventory Management
- Issue Auditing
- Issue Scheduling
- Issue Tracking
- Job Management
- Live Chat
- Mobile Access
- Quality Assurance
- Recurring Appointments
- Recurring Issues
- Routing
- Scheduling

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)

## Category

- [Complaint Management Software](https://www.getapp.za.com/directory/841/complaint-management/software)

## Related Categories

- [Complaint Management Software](https://www.getapp.za.com/directory/841/complaint-management/software)
- [Issue Tracking Software](https://www.getapp.za.com/directory/580/issue-tracking/software)
- [Work Order Software](https://www.getapp.za.com/directory/705/work-order/software)

## Alternatives

1. [Freshdesk](https://www.getapp.za.com/software/10317/freshdesk) — 4.5/5 (3408 reviews)
2. [Zoho Desk](https://www.getapp.za.com/software/10036/zoho-desk) — 4.5/5 (2211 reviews)
3. [MasterControl Quality Excellence](https://www.getapp.za.com/software/104305/mastercontrol) — 4.5/5 (526 reviews)
4. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1753 reviews)
5. [HelpDesk](https://www.getapp.za.com/software/116767/helpdesk) — 4.6/5 (180 reviews)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2051450/issutrax)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2051450/issutrax> |
| de-AT | <https://www.getapp.at/software/2051450/issutrax> |
| en | <https://www.getapp.com/it-management-software/a/issutrax/> |
| en-AE | <https://www.getapp.ae/software/2051450/issutrax> |
| en-AU | <https://www.getapp.com.au/software/2051450/issutrax> |
| en-CA | <https://www.getapp.ca/software/2051450/issutrax> |
| en-GB | <https://www.getapp.co.uk/software/2051450/issutrax> |
| en-IE | <https://www.getapp.ie/software/2051450/issutrax> |
| en-NZ | <https://www.getapp.co.nz/software/2051450/issutrax> |
| en-SG | <https://www.getapp.sg/software/2051450/issutrax> |
| en-ZA | <https://www.getapp.za.com/software/2051450/issutrax> |
| es | <https://www.getapp.es/software/2051450/issutrax> |
| es-CL | <https://www.getapp.cl/software/2051450/issutrax> |
| es-CO | <https://www.getapp.com.co/software/2051450/issutrax> |
| es-MX | <https://www.getapp.com.mx/software/2051450/issutrax> |
| fr | <https://www.getapp.fr/software/2051450/issutrax> |
| fr-BE | <https://fr.getapp.be/software/2051450/issutrax> |
| fr-CA | <https://fr.getapp.ca/software/2051450/issutrax> |
| nl | <https://www.getapp.nl/software/2051450/issutrax> |
| nl-BE | <https://www.getapp.be/software/2051450/issutrax> |

-----

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