IssuTrax is an issue tracking software that helps businesses in the hospitality sector create, track, and manage service requests. Administrators can monitor safety and environmental issues, maintenance tasks, and guest requests on a unified interface.
The platform enables managers to store, replicate, and gain insights into transactional data in a centralized repository. Employees can utilize the IssuTrax Chat messaging application to communicate with colleagues during emergency cases. IssuTrax allows teams to set up corporate standards, conduct audit trails, and record inspection details using mobile devices. Supervisors can also create service request tickets and automatically route work orders to relevant departments.
IssuTrax lets stakeholders capture customer details including name, booking number, cabin number, and more to issue guest service tickets. Operators can also track inventory levels across multiple locations and update task progress in real-time.
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