Cloudmore
About Cloudmore
Use Cloudmore to solve your B2B subscription billing and management challenges. Build a complete recurring and one-off-items product catalogue and offer a full, useful self-service experience for your customers, reducing costly support interactions and driving a cost-effective scale.
Cloudmore customers can use Cloudmore to support the marketing, selling, and managing their subscription-based B2B business and offer your customers an easy-to-use self-service experience.
Delivered as a SaaS delivered that is either used independently, no coding required or integrated via API with other parts of your technology stack.
Key benefits of Cloudmore
Create or import your digital product catalog
Manage all you recurring, managed and SaaS services in one place
Stream line your recurring billing
Give your customers a rich self service experience
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- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software, does the job efficiently
Reviewed on 2021/11/02
It works as expected and allows an easy and efficient management experience.
It works as expected and allows an easy and efficient management experience.
Pros
Ease of use and simplicity of the management GUI.
Cons
Different logins for different reseller customers makes it less streamlined as it could potentially be.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Onboarding Experience and Great Solution
Reviewed on 2021/11/03
Pros
The Billing and Reporting: Detailed reporting for our customers. Billing and Pricing is easier to track and we have leveraged this solution for monthly reconciliation. The billing and reporting has simplified our monthly invoicing process and has saved two days of effort for the team.
The Cloudmore Team and Ease of Onboarding: Working with the Cloudmore team has been fantastic. The team is very responsive to assist with any issues and the onboarding process was excellent. Very well structured and [SENSITIVE CONTENT] who was our onboarding rep was a pleasure to work with. He provided a lot of good information and guidance and made the transition extremely smooth.
Cons
The one thing I would hope to see soon is an automated invoicing process.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Cloudmore Review
Reviewed on 2022/01/13
They are very nice to work with , understanding, on the expensive side
They are very nice to work with , understanding, on the expensive side
Pros
Ease of use , love the self serving part of the portal , GUI is great , the Customer success team is very professional
Cons
They need better reaction time for support and brining in new features
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use and great
Reviewed on 2021/10/29
One word - Awesome.
The support team when needed(Which is very rare) are quick and very helpful to...
One word - Awesome.
The support team when needed(Which is very rare) are quick and very helpful to resolve issues.
They are incredibly helpful not only during setting up but during day to day usage if we have a question.
Pros
This software helps us provide a very nice and clean front end self service portal for our users while also providing us with a robust and working backend for us.
Having options like price lists for different orgs really helps with customers billing and means we don't have to edit the bills our selves before sending them out.
Cons
My only issue with the program is that if User A looks after User B/C they have to have a log in for B/C portals and can't access them via their own log in. This means they need multiple log ins for the portal.
However if they were a CSP themselves it wouldn't be an issue.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cloudmore is a great product
Reviewed on 2021/11/02
The overall experience is great, it's very easy to navigate and fulfils all of our needs.
The overall experience is great, it's very easy to navigate and fulfils all of our needs.
Pros
The software is very easy to use and has everything laid out sensibly, which makes things easy to find if you're not sure where they are. Adjusting the prices to apply discounts is also helpful and easy to do.
The few times we've needed support from them has always been great, thanks to the very helpful support team. Who are quite quick to get back to you and will happily answer any other questions you may have, outside of the initial issue.
Cons
It would be good to have a search function for the different products so that you don't need to click through the drop down lists.
It would also be improved by having some sort of reseller functionality so they don't need multiple accounts when trying to access their clients.
Cloudmore FAQs
Below are some frequently asked questions for Cloudmore.Q. What type of pricing plans does Cloudmore offer?
Cloudmore offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
The price you pay for Cloudmore is based on the volume of sales transaction processed. Contact us for more information
Q. Who are the typical users of Cloudmore?
Cloudmore has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does Cloudmore support?
Cloudmore supports the following languages:
Basque, Czech, English, Finnish, German, Spanish, Swedish
Q. Does Cloudmore support mobile devices?
Cloudmore supports the following devices:
Q. What other apps does Cloudmore integrate with?
Cloudmore integrates with the following applications:
Acronis Cyber Backup, Acronis Cyber Protect, Bitdefender GravityZone, Microsoft 365, Microsoft Azure
Q. What level of support does Cloudmore offer?
Cloudmore offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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