MyOrderDesk
About MyOrderDesk
MyOrderDesk is a cloud-based web-to-print software designed for both private and public storefronts. The application enables supervisors to set up and grant access permissions for users and group members.
MyOrderDesk includes a live proofing feature, which allows clients to customize their print items and proof them. Administrators can design approval workflows for team members and generate customizable reports. It also offers customized checkout generating invoices or PO numbers. Other features include vendor routing, file upload, SEO controls, single sign-on (SSO), cXML punchout, and more.
MyOrderDesk offers integration with various third-party accounting, shipping, and mailing applications such as ShipStation, FedEx, BluePay, PeopleSoft, QuickBooks, DocketManager, and more. The software helps employees track inventory, package and deliver related products through kitting, and handle budgets. Users can also customize email notifications for the storefront and customers.
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- Industry: Printing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I have been using MyOrder Desk Software for 8 years now and it just keeps getting better.
Reviewed on 2018/03/15
This software allows us to offer our clients a direct source to order things like business cards,...
This software allows us to offer our clients a direct source to order things like business cards, even with variable data - allowing them to do online proofs and simply submit the finished art for printing. It keeps track of inventory for us and allows customers to also see what they have on hand. We have purchased an add-on which allows us to customize "store fronts" for each of our customers, so that they see branded sites. This has been a wonderful addition to the customer experience. It makes re-ordering of common items much simpler and eliminates customer service rep interaction/time in order to take care of such simple tasks, saving money in that regard as well. This also allows access to ordering 24/7 instead of just when we are open for business. I definitely would recommend.
Pros
Customer Support is outstanding! The technical support is the number one reason that I would recommend them and the #1 reason that I stay with them. They listen to their clients suggestions and incorporate that feedback into updates. They are always striving to improve the look and usability of the software.
Cons
There are some quirks that I still find annoying from time to time that seem to limit what I want to do without knowing some of the more involved programming languages -
Response from PrintReach
Beth,
Thanks so much for the review! At our core, we believe that a product is nothing without great people to back it up and help customers get the most use out of it. We're delighted to hear that our technical support has exceeded your expectations and look forward to many more years doing business together.
- Industry: Printing
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
President
Reviewed on 2021/06/29
No issues once it was up and running.
No issues once it was up and running.
Pros
Thought it was easy to set up. Turned out not to be
Cons
There pricing structure was not user friendly and difficult to use. Always had to contact support for help.
Response from PrintReach
Hi William,
I'm really sorry to hear you did not find MyOrderDesk easy to set up. We'd love to help make this a success and invite you to reach out to our team for more instructions.
MyOrderDesk FAQs
Below are some frequently asked questions for MyOrderDesk.Q. What type of pricing plans does MyOrderDesk offer?
MyOrderDesk offers the following pricing plans:
- Free Trial: Not Available
MyOrderDesk does not offer a free trial. See pricing details below.
Q. Who are the typical users of MyOrderDesk?
MyOrderDesk has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does MyOrderDesk support?
MyOrderDesk supports the following languages:
English
Q. Does MyOrderDesk support mobile devices?
MyOrderDesk supports the following devices:
Q. What other apps does MyOrderDesk integrate with?
MyOrderDesk integrates with the following applications:
Coupa, DocketManager, EPMS, FedEx Ship Manager, Google Analytics 360, Midnight, Oracle PeopleSoft, PayPal, SAP Ariba, ShipStation, ShopWorks, TouchNet Payment Systems, WordPress, authorize.net
Q. What level of support does MyOrderDesk offer?
MyOrderDesk offers the following support options:
Chat
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