SiteOne
About SiteOne
SiteOne is a customer service software designed to help builders, homeowners, and businesses of all sizes manage maintenance requests, documents, inspections, warranties, work orders, and more from within a unified platform. Supervisors can gain visibility into new service requests, work orders, team members' activities, and other data points in real-time through a centralized dashboard.
Using SiteOne's online portal, homeowners and tenants can create customer service requests containing details about locations and issues with images. The system maintains a record of each request, sends necessary updates to homeowners, and automatically triggers specific pre-planned workflows. It also helps builders respond to, accept, or deny, and assign service requests to vendors according to requirements.
SiteOne allows businesses to create customizable reports using filtering tools to track purchase orders, aging, costs, and open, closed, or total work requests. Managers can also sort column headers, export data into Microsoft Excel formats, and conduct digital home orientations.
Key benefits of SiteOne
Our PRODUCTS are designed to fit every step in the customer service process, including:
•Digital Publications customized for every builder
•Customer Service Tools so homeowners can submit service requests
•Warranty Work Order Management Platform, which automates the service request process. And lastly,
•HomeHub, which is a complete home management site for new homeowners
We are the only company to digitize Home Management and 100% of the customer service requirements for builders & property managers. We keep customer information secure and require minimal IT support.
Our cloud-based software allows customers to access and update everything using any web-enabled computer or mobile device and provides real-time updates.
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SiteOne FAQs
Below are some frequently asked questions for SiteOne.Q. What type of pricing plans does SiteOne offer?
SiteOne offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Our scalable solution grows with you, so you can pick and choose the features that your team needs today and tomorrow. Pricing is based on volume and per-user licenses.
Q. Who are the typical users of SiteOne?
SiteOne has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does SiteOne support?
SiteOne supports the following languages:
English
Q. Does SiteOne support mobile devices?
SiteOne supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does SiteOne integrate with?
We do not have any information about what integrations SiteOne has
Q. What level of support does SiteOne offer?
SiteOne offers the following support options:
Email/Help Desk, Phone Support
Related categories
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Maintenance Management Software
