BambooHR Overview

What is BambooHR?

BambooHR offers a single system to consolidate all employee and human resources related data and to manage a number of human resources activity. The software can be used to build a centralized database of employee profiles that can be accessed by anyone in the company with the access permissions you define. Each profile can store personal information and a photo, as well as details on benefits, salary, time off, documents, training, and more. You can also add custom fields to record important information unique to your company.

Employees can be given self-service access to BambooHR letting them view and update their information whenever they wish. With custom permissions you can define which users have access to which information. Employees can also use the app to request time off, see what days off they are entitled to, and when other members of staff have booked time off. Managers can add time off policies and set accrual levels, approve time-off requests, and generate custom time off reports.

Aside from time off reports, BambooHR offers a range of other custom reports with the ability to filter, group and sort any of data in the system. The software also comes with a selection of pre-built reports such as salary history, age and gender data, turnover rate and more. Data can be pulled from your other 3rd party apps with BambooHR’s API and its integrations with a number of 3rd party benefit enrolment, payroll, and performance reviews software.

BambooHR also comes with an integrated application tracking system (ATS) module. The module can be used to create and publish job openings and record, review and track the status of incoming applications. There are further advanced features of the ATS module available that cover resume commenting, candidate ratings, job postings on social media and more.

BambooHR’s Time-Tracking component makes the time entry experience simple and accurate for employees and managers alike. Have access to built in reports to understand how many hours are being worked, what projects are being worked on and by whom. Employees can track hours worked on the web or in the mobile app for quick and accurate time entry and management can see and have access at any time.

BambooHR helps you keep track of all human resources activity not only through reporting, but also through email alerts. You can set up alerts to go to anyone about anything, from birthdays, to performance reviews, to insurance expirations. BambooHR + TRAXPayroll gives the ability to add payroll functionality to the all-in-one HR system. BambooHR has a free mobile app for iPhone and Android that syncs in real-time with your Bamboo account.

BambooHR Overview

Pricing

Starting from
US$99,00/month

Pricing options

Free Trial
Subscription
Value for money

Pricing is based on number of employees, with volume discounts as the employee count rises. There are two features packages to choose from: Essentials or Advantage. For a free quote, visit www.bamboohr.com/packaging


BambooHR Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Germany
Supported Languages
Dutch, English, French, German, Portuguese, Spanish

Media

BambooHR Employee Home
BambooHR Employee Performance
BambooHR Job Listings
BambooHR Employee Onboarding
BambooHR Reporting
BambooHR Benefits
BambooHR E-Signature
BambooHR Applicant Tracking
BambooHR File Management
BambooHR Employee Personal Information
BambooHR screenshot: BambooHR Employee Home BambooHR screenshot: BambooHR Employee Performance BambooHR screenshot: BambooHR Job Listings BambooHR screenshot: BambooHR Employee Onboarding BambooHR screenshot: BambooHR Reporting BambooHR screenshot: BambooHR Benefits BambooHR screenshot: BambooHR E-Signature BambooHR screenshot: BambooHR Applicant Tracking BambooHR screenshot: BambooHR File Management BambooHR screenshot: BambooHR Employee Personal Information

BambooHR Reviews

BambooHR Reviews

Overall rating
4,5
/
5
Excellent
735

Very good
352

Average
61

Poor
14

Terrible
7

Value for Money
4,4
Features
4,3
Ease of Use
4,6
Customer Support
4,4
93% recommended this app
Jeremy S.

BambooHR Turns a Small Business into a Big Business

I enjoyed it more than other recruiting software I've used. It makes work easier and helps me be a manager instead of a paper pusher.


Danielle C.

BambooHR - 10/10 Would Recommend

Overall, it's been a really great experience as an implementer, an admin, and a user.


Chris G.

Worst HR Company Provider EVER!

Since moving to their new Payroll service (Trax Payroll) BambooHR has been in the business of keeping us from HR compliance and has made processing payroll much more time consuming and frustrating. All with a lack of professional and effective customer support. They have mishandled payroll taxes, W-2's and account access once we notified them of changing to a better HR management solution. This has truly been a nightmare that won't end.


Jeff W.

Bamboo HR, a slick but severely limited recruiting software

As stated, the BHR system is a recruiters dream and makes the talent acquisition process easier for those businesses that are only using the job boards to get applicants. Just don't expect much more after that.


Verified Reviewer

Great HR Information System for medium size business

Moved all employment contract management online, leave management, onboarding, offboarding, personal details maintenance through self serve functionality, process workflows and performance management.


Jeremy S.
Industry: Human Resources
Company size: 51-200 Employees

BambooHR Turns a Small Business into a Big Business

Used Daily for 1+ year
Reviewed on 2020/03/02
Review Source: Capterra

I enjoyed it more than other recruiting software I've used. It makes work easier and helps me be a manager instead of a paper pusher.

Pros

I personally like that BambooHR has different portals for its users. They've built a database that allows employees to: 1. Maintain their own records (whether the company sends or user uploaded); track time off earned, sick days used, and hours worked; while allowing the user to sign documents easily electronically; and 2. Makes being an HR manager, easy. What I mean is, creating records (employees or temps) and ensuring they have all the blocks checked (background ran, drug test paperwork properly filled out, and any other documentation needing signed) within the timeframe needed to start working - is tracked, maintained, and recorded for you... so all in all, eliminates the monotony of HR and time wasted on paperwork while assisting managers/employees in ensuring proper compliance.

Cons

Well, I still had to scan any documents that weren't created or automated through the software and label them. For example, I work at a satellite location; the warehouse I staff for has a basketball court out back for employees to use on their break. I had to create a document that stated employees for my agency had to make sure they were clocked out, that they were responsible for any risk of injury and that the company and staffing agency would not be held liable for any resulting injury that may occur. The rest of the staffing agency didn't need this so I still had to print out 50 copies, have each employee sign one, upload it, file it in the employee file in the software, label it, then give the copy back to the employee. This really is not an issue unless if turnover is high, this could get annoying.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Danielle C.
Industry: Nonprofit Organization Management
Company size: 51-200 Employees

BambooHR - 10/10 Would Recommend

Used Daily for 1+ year
Reviewed on 2020/09/29
Review Source: Capterra

Overall, it's been a really great experience as an implementer, an admin, and a user.

Pros

I advocated for BambooHR for my company as its first HRIS, and I believed it would be a major benefit to our company, and it has been. It's a major bragging right of mine that I found BambooHR at a conference, convinced my boss to sign off on it, and executed the roll-out and got most staff on-board with it as a concept. So, I like most things about BambooHR. It's intuitive for users and administrators alike. The setup was as easy as setting up a new company-wide software could be, with hands-on customer service and a robust information center. The hiring tool is phenomenal, and I have gotten so many positive comments from managers about how much easier their hiring process was with the hiring tool. I like how y ou can submit software suggestions to customer service and they take your feedback into consideration, and new features get rolled out constantly. It's just a great place to keep everything in one place and make HR more efficient, and it's a super dynamic tool.

Cons

Honestly, there's not a lot I don't like about the software. When we first got it, I would say its lack of payroll integration, but it's since integrated TRAX payroll with the software, which our accounting team is now switching to.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Chris G.
Industry: Education Management
Company size: 11-50 Employees

Worst HR Company Provider EVER!

Used Daily for 2+ years
Reviewed on 2020/01/22
Review Source: SoftwareAdvice

Since moving to their new Payroll service (Trax Payroll) BambooHR has been in the business of keeping us from HR compliance and has made processing payroll much more time consuming and frustrating. All with a lack of professional and effective customer support. They have mishandled payroll taxes, W-2's and account access once we notified them of changing to a better HR management solution. This has truly been a nightmare that won't end.

Pros

The software does have some nice features like Performance Management.

Cons

The worst payroll software in history! Sold me a bill of goods that everything was integrated, however, they use a remote link which is clunky and extremely frustrating to use unless everything is "just right". Do your research - there is better out there along with excellent customer support. I had to manually add employee PTO each pay period as their system was not integrated with their Payroll software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Jeff W.
Industry: Health, Wellness & Fitness
Company size: 51-200 Employees

Bamboo HR, a slick but severely limited recruiting software

Used Daily for 2+ years
Reviewed on 2020/07/28
Review Source: Capterra

As stated, the BHR system is a recruiters dream and makes the talent acquisition process easier for those businesses that are only using the job boards to get applicants. Just don't expect much more after that.

Pros

The look an feel of BambooHR (BHR) is amazing! Its almost like Facebook for recruiting. It is very intuitive for what it does and offers to the administrator and end user. The applicant tracking system is very easy to use and goes the extra mile with automation and thoughtfulness concerning on-boarding and then " flowing" into the core HRIS. The BHR system was chosen by a previous HR professional that clearly had a recruiting bias. Although important, more vetting should have been done to make a sound choice for long term success regarding the needs of a small to mid-size business.

Cons

Beyond what I described above there is limited functionality without also purchasing and integrating other systems through a "bolt-on" approach. By "Bolt-on" I mean that BHR will not automate between the core HR system of BHR and a timekeeping system, a payroll system, benefits administration system, leave administration system. The ability to have a robust system is possible but is not practical or cost effective with BambooHR. In order to get a full platform, covering the full life cycle of and employee, through BHR, a business would have to pay upwards of 30-40 dollars per employee per month. Simply put other options are available and far more robust with better long term results for less money- See my review of APS Payroll for an example.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Verified Reviewer
Industry: Information Technology & Services
Company size: 201-500 Employees

Great HR Information System for medium size business

Used Daily for 2+ years
Reviewed on 2020/07/16
Review Source: Capterra

Moved all employment contract management online, leave management, onboarding, offboarding, personal details maintenance through self serve functionality, process workflows and performance management.

Pros

Modern HR information system with great broad feature set for medium size businesses. Excellent for leave management, request, approval and tracking.

Cons

Is based out of the US and orientation is by default to US customers. Works for Australia customers but is a bit short on handling contractors, more permanent focused, and support hours do not cover Australia timezone which has caused some issues.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8,6/10
Based on 1 169 user ratings
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BambooHR Pricing

BambooHR Pricing

Starting from
US$99,00/month
Free Trial
Subscription
Value for money

Pricing is based on number of employees, with volume discounts as the employee count rises. There are two features packages to choose from: Essentials or Advantage. For a free quote, visit www.bamboohr.com/packaging

Pricing is based on number of employees, with volume discounts as the employee count rises. There are two features packages to choose from: Essentials or Advantage. For a free quote, visit www.bamboohr.com/packaging

Value for Money
4,4/5
Based on 1 169 user ratings
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BambooHR Features

BambooHR Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,3/5
Based on 1 169 user ratings
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Categories

Additional information for BambooHR

Additional information for BambooHR

Key features of BambooHR

  • 3rd party integrations
  • API
  • Applicant tracking system module
  • Basic & advanced recruiting features
  • Custom access permissions
  • Custom alerts
  • Customizable interface
  • Employee profile directory
  • Employee profiles w/ custom fields
  • Employee self-service
  • Job & salary history
  • Multicurrency payroll data
  • Multiple languages
  • Online document storage
  • Payroll
  • Pre-built & custom reports
  • Staff calendar
  • Time off reporting
  • Time off requests & approval
  • Training & benefits tracking
  • e-signature of documents

Benefits

  • Employee Profiles: Managers can keep track of all employee history and recent information. Employees can update their own data. Co-workers can search the directory and discover each other's profiles.

  • Applicant Tracking: Create job posts and track applications as they come in. Share and comment on resumes and add star ratings to candidates’ applications.

  • Time-off Management: Employees can request time off, view the company calendar and track their holiday/ sick days. Managers can approve time off and see time off reports.

  • HR Reports: Access pre-built reports or create custom reports on all kinds of data, from EEO-1 reports to age and gender profiles. Export reports to Excel, PDF & CSV.

  • Alerts: Set up email notifications to go to any member of staff to remind them of birthdays, benefit eligibility, license expirations and upcoming reviews.

  • Custom Permissions: Decide who has access to what within the system by giving specific access permissions to managers, admins and employees.

  • Globally Compatible: BambooHR supports payroll data in multiple currencies and six different languages.

  • BambooHR FAQs

    BambooHR FAQs

    Below are some frequently asked questions for BambooHR.

    Q. What type of pricing plans does BambooHR offer?

    BambooHR offers the following pricing plans:

    Starting from: US$99,00/month

    Pricing model: Subscription

    Free Trial: Available

    Pricing is based on number of employees, with volume discounts as the employee count rises. There are two features packages to choose from: Essentials or Advantage. For a free quote, visit www.bamboohr.com/packaging

    Q. What are the main features of BambooHR?

    BambooHR offers the following features:

    • 3rd party integrations
    • API
    • Applicant tracking system module
    • Basic & advanced recruiting features
    • Custom access permissions
    • Custom alerts
    • Customizable interface
    • Employee profile directory
    • Employee profiles w/ custom fields
    • Employee self-service
    • Job & salary history
    • Multicurrency payroll data
    • Multiple languages
    • Online document storage
    • Payroll
    • Pre-built & custom reports
    • Staff calendar
    • Time off reporting
    • Time off requests & approval
    • Training & benefits tracking
    • e-signature of documents

    Q. Who are the typical users of BambooHR?

    BambooHR has the following typical customers:

    Small Business, Non Profit, Freelancers, Mid Size Business

    Q. What languages does BambooHR support?

    BambooHR supports the following languages:

    Dutch, English, French, German, Portuguese, Spanish

    Q. What type of pricing plans does BambooHR offer?

    BambooHR has the following pricing plans:

    Subscription

    Q. Does BambooHR support mobile devices?

    BambooHR supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does BambooHR integrate with?

    BambooHR integrates with the following applications:

    ApplicantPro, Bitium, CATS, Fitzii, Greenhouse, Jobvite, NetSuite, Performance Pro, SeamlessGov, Small Improvements

    Q. What level of support does BambooHR offer?

    BambooHR offers the following support options:

    FAQs, Forum, Knowledge Base, Phone Support, Video Tutorials