TSM

Field Service and Operational Management Software Solutions

About TSM

TSM Evolution is a cloud-based operations and field service management system, which is entirely hosted in the Amazon Web Services (AWS) environment, which is based in Australia. This incorporates the most up-to-date best-in-class security and disaster recovery methods.

TSM Evolution is a comprehensive but completely customizable business management system that provides the necessary flexibility to handle your field service operational workflow requirements.

Access your data anywhere, anytime to manage your business effectively.


Key benefits of TSM

- Scheduling Management. Flexible Scheduling for all types of Jobs by technicians and teams.

- Asset Preventative Maintenance. Track the cost of maintenance contracts, plan preventative maintenance.

- Quoting. Easily create, update, send and schedule quotes and convert to jobs upon acceptance.

- Purchasing & Supplier Management. Comprehensive Purchase Order Management system allowing you to raise purchase orders to Supplier and Contractors for jobs or to replenish inventory.

- Project Management. Easily manage larger projects, estimates, progress claims and actual costs to deliver your projects on time and on budget.

- Inventory Management. Comprehensive stock management and movement visibility.

- Comprehensive Time Management. Detailed timesheet capture in real-time, allowing for flexibility in labour types and labour rates.

- TSM Mobile Solutions. TSM’s Mobile field service solution makes it easy for field technicians to view, add and update jobs, track time, service equipment, generate quotes, enter payments, capture photos and adhere to compliance requirements.

- Operational Accounts Receivable. Full Accounts Receivable functionality integrated with your accounting system.

- Accounting Integration. TSM Evolution integrates with Xero, MYOB, QuickBooks & Reckon as standard and we can integrate with other packages upon request.

- Business Reporting. Comprehensive reporting suite, scheduled reports, and report customisation.


Images

TSM Software - TSM is made to be used in the workplace
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TSM video
TSM Software - TSM is made to be used in the workplace

Not sure about TSM? Compare with a popular alternative

TSM

2,3 (3)
VS.
Highly reviewed

Starting Price

A$45,00
month
US$45,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

29
185

Integrations

23
24

Ease of Use

3,3 (3)
4,6 (1 328)

Value for Money

2,0 (3)
4,6 (1 328)

Customer Service

2,0 (3)
4,7 (1 328)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

2,3 /5
(3)
Value for Money
2/5
Features
3,5/5
Ease of Use
3,3/5
Customer Support
2/5

Already have TSM?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 3 reviews of 3
Stejonis
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

TSM Could be so much more

Reviewed on 2014/10/16

PROS: Easy to learn, fast post to MYOB, good scheduler & stock control.
Cons: too many faults...

PROS: Easy to learn, fast post to MYOB, good scheduler & stock control.
Cons: too many faults after TSM remote updates, job data lost many times from tech's tablet pcs, updates cause grief. Remote sync issues. Very poor asset handling, no auto fill fields on ID# or SERIAL no of equipment.
Slow in operation even with latest server & PCs. Reports good but not simple to set up. User guide not comprehensive, needed TSM rep at our office to do basic invoice & report set up and it is costly. Always a problem after every update - Beware. Would change if I could find a better system.

Robert
Overall rating
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

The product always needs support to fix problems all the time poorly set up

Reviewed on 2020/07/03

they don't like you to complain, when you pay them for there service
They may own the software but...

they don't like you to complain, when you pay them for there service
They may own the software but we purchase the rights to use it
And it should work
Its meant to save time and money what a joke it costs you more time than it saves

Pros

the software is good when it works
For what we wanted

Cons

Never been able to get tablets to work properly
Poor interface, time consuming
The software fails after updates loss of data
Altering invoice layout caused system crashes
They blame your computer for the software crash
When its web based on there system

Jack
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Used TSM for a long time and grew out of it

Reviewed on 2023/06/19

TSM serviced our company very successfully for a long time. but the product became too slow and...

TSM serviced our company very successfully for a long time. but the product became too slow and didn't move forward with the times. I believe that they may have more products that could have serviced us better but they were never suggested or offered

Pros

TSM was easy to use and because we used the local version (not web based) it avoided alot of the issues you have with web based formats. TSM was easy to use and provided a good work flow

Cons

TSM didn't move with the times, the product that we were using didn't really changed in the 7+ years we were using it. the costs increased and the speed slowed

TSM FAQs

Below are some frequently asked questions for TSM.

TSM offers the following pricing plans:

  • Starting from: A$45,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

TSM has the following typical customers:

2–10, 11–50, 51–200

TSM supports the following languages:

English

TSM supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

TSM integrates with the following applications:

MFGx, MYOB Advanced Business, MYOB Business, MYOB Greentree, MyObjectives, Myobis, Oracle Energy and Water, Payroll by ReckonCoders, Pronto, Pronto EMR, QuickBooks, QuickBooks Payroll, QuickBooks Time, Quickbooks Pro, Reckon Cloud POS, Reckon One, Reckon Payroll, Reckon.ai, SAPDS, Scala, Urbanise, Urbanise Facilities, Xero

TSM offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base

Related categories

See all software categories found for TSM.