bike.rent Manager
About bike.rent Manager
The world's leading bike rental software
With bike.rent Manager, you can manage every aspect of your operation, from bike, ski, and scooter rentals to tours, events and bike demos in one place.
With BRM, we will provide cutting-edge technology solutions tailored to the cycling industry.
From customers and rental tickets to availability, maintenance, and transactions, bike.rent Manager streamlines your workflow, saving you significant time and effort.
Revolutionise your bike rental business today!
Who is it for:
-Businesses that rent bikes - Fleet size from 10 to 5,000.
-bike-store-centric rental businesses - Fleet size from 10 to 5,000.
-Bike Brands that create experiences involving bikes (holidays, tours, events, demo days)
-Businesses that create experiences involving bikes (holidays, tours, events)
-Bike Brands that create demo days for their fleet of bikes
-Bike Brands that create test rides for their customers
Key benefits of bike.rent Manager
3 main benefits:
Save you admin time and money
Increase your sales and productivity
No rental commission
This is how we do it:
- Rental Security
Secure and compliant data collection and retention.
Capture electronic signatures.
Store digital waivers.
Post online Terms & Conditions.
- Track Your Bikes
Never have a double booking or oversell, as all your reservations are linked to a specific quantifiable bike.
- Easy Access
Our reservations page makes it easy to manage your bookings
- Smooth Workflows
Features such as customer self-registration and barcode scanning allow you to fly through check-in and check-out.
- Integrated Solutions
BRM integrates with the tools you need to operate.
PoS: Citrus Lime & Lightspeed.
Online payment: PayPal & Stripe.
Back office tools: Slack, Mailchimp, Zapier & more.
- Efficient Maintenance
Collect customer data at the time of booking so your mechanics can prepare them.
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Reviews
Already have bike.rent Manager?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Updated Review
Reviewed on 2020/03/12
I am unable to update my previous review but I need to make sure future buyers have good info. BRM...
I am unable to update my previous review but I need to make sure future buyers have good info. BRM did provide a full refund of my purchase. I have been following the release of 2.0 in which it is apparent they have fixed the issues with customers booking from their mobile devices. I have since used competing products and am confident BRM is the best software for multiday rentals.
The back end of BRM is and always has been amazing in helping to track your inventory, keep up on maintenance, and quickly see the status of your business. I will be moving back to BRM 2.0 in the near future.
I have tried or had demos of every competing product and none can match their features. I have not been in contact with BRM since leaving last year, this review was not solicited. If your shop does rentals, especially multiday this is the software you need!
Pros
Customer Service. Best rental software for multiday Rentals and links with Lightspeed.
Cons
I had listed cons in my last review but they have since been addressed or in the process of being addressed with their BRM 2.0.
Response from Taste Provence
Thank you Kevin.
- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Essential addition
Reviewed on 2021/10/29
Overall my experience has been excellent, [SENSITIVE CONTENT] has either helped where required or...
Overall my experience has been excellent, [SENSITIVE CONTENT] has either helped where required or directed me to the appropriate person or link. Any tickets raised have been resolved in very good time.
Pros
The accurate usage data was lacking before, we can accurately price bikes at the end of their use on our fleet.
Maintenance records mean no more paper or excel! A massive reduction in man hours.
Online booking has transformed our hire business.
Cons
For want of a better way of saying it, a grasp of tech makes the setup easier. All covered in help topics and with support. Its easy to get going and navigate but if you are capable with tech and back office of various software you would be much quicker. Nothing off putting but an honest reflection from someone that's about a 6/10 on the tech capability.
Alternatives Considered
BooqableReasons for Switching to bike.rent Manager
Its platform looked much better suited to how we imagined the integration and I'd had experience of the product in brief before.Response from Taste Provence
Hi Matt, many thanks for your kind words and feedback. We will continue to make improvements to functionality and usability and have some very exciting changes coming soon.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
A+ customer support, but needs additional features to fully address business needs
Reviewed on 2023/01/16
Dealing with BRM is great. Technically, it could use a bit more customization for a rental business...
Dealing with BRM is great. Technically, it could use a bit more customization for a rental business like ours. Overall, it's a good product and serves it's purpose well.
Pros
Customer service is fantastic. Very quick to respond, understands my questions better than I do, and always has an answer (albeit not always a solution) that makes sense and allows for understanding between my team and BRM. Keep up the great communication as you work towards building out your feature set.
Cons
Feature sets didn't match up extremely well with our business initiatives. However, we were still able to get the job done with what is currently offered.
Response from Taste Provence
Hello Nic
Thank you for taking the time to share your feedback with us. We greatly appreciate your detailed insights into your experience using bike.rent Manager and your kind words about our customer support team.
Your input is invaluable as we work towards building a more robust and customizable platform. Rest assured, we're committed to making bike.rent Manager an even better fit for businesses like yours.
Thank you for choosing bike.rent Manager as your rental management solution, and for your encouraging words. If you ever have more feedback or specific feature requests, please feel free to contact us. We're here to support your business's success.
Best Regards,
BRM Team
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
River Riders 'Powered by BRM'.
Reviewed on 2021/04/06
I'm happy with the increase in capabilities and potential of BRM for River Riders.
Based on this...
I'm happy with the increase in capabilities and potential of BRM for River Riders.
Based on this I'm confident we can continue to grow our rental operation with BRM.
Pros
BRM to Stripe to XERO(accounting software) integration made book keeping much more efficient and online payments increased.
When given the option to complete a booking form or express booking via BRM the majority of customers choose to use BRM
Cons
Training staff how to make manual bookings and use brm.
Setting up bike servicing processes.
Glitches with loading the app.
Limited functionality on mobile device.
Alternatives Considered
RezdyReasons for Choosing bike.rent Manager
Bookit was originally designed for accommodation providers vs activity providers.Reasons for Switching to bike.rent Manager
BRM is a dedicated bike rental platform.A bike rental system made for bike rental companies by bike rental experts.Excellent onboarding customer support from [SENSITIVE CONTENT HIDDEN] and the team at BRM.Simple fixed and transparent pricing structure.Potential to scale up the fleet and mange a large fleet.Response from Taste Provence
Many thanks for your kind words and feedback.
We are continuing our development of BRM features and usability improvements and are committed to helping all our customers be more successful in their rental operations.
Some exciting stuff coming up in the next 6 months!
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
River Riders use of BRM.
Reviewed on 2022/03/10
Seemless set up and activation, instant results, integral software for our business and lots of...
Seemless set up and activation, instant results, integral software for our business and lots of potential to continue working with BRM to achieve a world class service for our customers.
Pros
Online bookings increased. Easy to train staff to use and customers to book bikes.
Cons
There's alot of potential to completely automate and integrate with other tech, apps and crms. Finding time to schedule time to explore this potential and create a road map specific to River Riders with BRM is very challenging.
bike.rent Manager FAQs
Below are some frequently asked questions for bike.rent Manager.Q. What type of pricing plans does bike.rent Manager offer?
bike.rent Manager offers the following pricing plans:
- Starting from: US$779.00/year
- Pricing model: Subscription
- Free Trial: Available
It is also available at $89/mo and $149/mo. Billed annually.
Q. Who are the typical users of bike.rent Manager?
bike.rent Manager has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does bike.rent Manager support?
bike.rent Manager supports the following languages:
Catalan, Chinese, Danish, Dutch, English, European Portuguese, Finnish, French, German, Hungarian, Italian, Japanese, Norwegian, Romanian, Slovak, Spanish, Swedish
Q. Does bike.rent Manager support mobile devices?
bike.rent Manager supports the following devices:
Q. What other apps does bike.rent Manager integrate with?
bike.rent Manager integrates with the following applications:
Mailchimp, PayPal, Slack, Squarespace, Stripe, Twilio, WordPress, Zapier
Q. What level of support does bike.rent Manager offer?
bike.rent Manager offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
Related categories
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