Zing

About Zing

ZING was designed and built by business owners who truly understand the challenges of successfully competing in a post-COVID digital world. Using customer feedback, ZING has designed integrated features that leverage "data in one place". It then uses that for reporting and insights, CRM and a fast POS, online channels of 24/7 bookings, Customer Portal and integrated eCommerce Online Store.

With a central CRM, it enables ZING's marketing tools across eMail, social, SMS, and more to focus on trends and results and reporting on successful campaign conversion rates.

With ZING's proprietary CX Survey, measure customer experience right there at the reception, alerting if a poor rating is given so an opportunity to remediate is not missed.

Provide customers the option of a Customer Portal where they can view key data about their history, appointments, purchases, and more, whilst allowing guests to book without the need to log in.

Build an online presence with ZING, using the Social Media Manager to operate all channels in one place, build an amaZING Website with the ZING Website Builder and bypass the need to use developers ever again. Sell Products, Services, Memberships, Gift Cards, and more in the ZING eCommerce Online Store and provide a wealth of payment options including BNPL.

ZING is unlimited per location, so no limit to staff or ways to access ZING. Use the ZING mobile app to provide flexible access to the calendar, bookings, and customer data. Use the KIOSK to provide customers with access to the 5 Star CX Survey and to complete a digital form that is integrated with the customer's profile in the CRM. Take Secure Notes and share them with customers or keep them private. Send SMS and eMail directly to customers and select from many different notifications and reminders. Send customer eInvoices with a one-click online payment for fast reconciliation of accounts and send auto-reminders too. Upload end-of-day data automatically into Xero or Quickbooks, or download a summary for other systems.

Manage staff rosters, skills, and their commissions. Create rooms and equipment as dependencies and allow customers to nook multiple services, classes, courses or events when making an online booking. Provide customers with Loyalty points and sell Gift Cards and Gift eVouchers online.

As can be seen, ZING is the Everyday Hero for business owners everywhere. Affordable software that really runs the business for you.