Better Uptime

4.9 (36)
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About Better Uptime

Better Stack - Uptime is an infrastructure monitoring platform that helps enterprises track issues, handle incidents and share system status through branded pages with customers.


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Better Uptime Software - Better Stack - Uptime Main Dashboard
Better Uptime Software - Better Stack - Uptime Incidents Dashboard
Better Uptime Software - Better Stack - Uptime Monitor Detail
Better Uptime Software - Better Stack - Uptime On-call dashboard
Better Uptime Software - Better Stack - Uptime Status Page
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Better Uptime Software - Better Stack - Uptime Main Dashboard
Better Uptime Software - Better Stack - Uptime Incidents Dashboard
Better Uptime Software - Better Stack - Uptime Monitor Detail
Better Uptime Software - Better Stack - Uptime On-call dashboard
Better Uptime Software - Better Stack - Uptime Status Page

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Better Uptime

4.9 (36)
VS.

Starting Price

US$25.00
month
US$29.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

32
23

Integrations

29
9

Ease of Use

4.9 (36)
4.7 (16)

Value for Money

4.8 (36)
4.1 (16)

Customer Service

4.8 (36)
4.6 (16)
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Reviews

Overall rating

4.9 /5
(36)
Value for Money
4.8/5
Features
4.7/5
Ease of Use
4.9/5
Customer Support
4.8/5

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Showing 5 reviews of 36
Mick
Mick
Overall rating
  • Industry: Building Materials
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

An important part of my business

Reviewed on 2022/10/19

I have had no issues and no reason to contact support.

I have had no issues and no reason to contact support.

Pros

Very easy to use and endless options are available.

Cons

It's ideal to use for a few sites, but It's a little clumsy when you have 100+ sites.

Victor
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Just as the name says

Reviewed on 2021/07/31

Better Uptime is the best uptime monitoring service I have ever seen. The attention to detail and...

Better Uptime is the best uptime monitoring service I have ever seen. The attention to detail and willingness to improve is second to none. From a monitoring perspective, you can customize exactly how, when and from where it occurs. You decide what is the cause for an incident and then how that incident should be handled such as who to notify and how to notify them as well as what to do in case that notification doesn't get acknowledged. Once someone starts to look into the issue Better Uptime is ready to help with information on when the issue occurred, how it has been verified and a helpful screenshot documenting what has happened to ensure a quick resolution. Furthermore, Better Uptime offers tools to help you follow up and prevent the issues from reoccurring. All this while also keeping your customers in the loop through status pages and subscriptions. All in one place to help everyone achieve better uptime that lasts.

Pros

Better Uptime is the only tool I've used that actually resulted in better uptime. This tool does everything perfectly from monitoring to reporting. Everything is customizable down to every detail. Every time something happens Better Uptime is there to make sure you are aware of the problem and has all the information you need to quickly rectify it as well as preventing it from happening again.

Cons

Everything I thought could be improved has been improved by the fantastic team behind Better Uptime. The only small thing I am still missing is support for more languages on the status page.

Alternatives Considered

Pingdom and Statuspage

Reasons for Choosing Better Uptime

To get better customization of monitors and the ability to get notified through multiple channels at once.

Reasons for Switching to Better Uptime

Because Better Uptime offers an all-in-one solution at a better price.
Vlastimil
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Good, but expensive

Reviewed on 2021/08/01

Pros

Free domain on status page
Pretty fast support for free users

Cons

Cannot use Google analytics on status page unless i choose paid plan
Cannot use Webhooks for the same reason as google analytics
Really, and i mean REALLY limited choosing of services to integrate for free

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Probably the best monitoring tool

Reviewed on 2023/02/11

Overall an incredible tool, very feature rich and very customisable, almost every element is...

Overall an incredible tool, very feature rich and very customisable, almost every element is allowed to be tweaked and configured to your liking.Has also never failed to let me know when a service is down!

Pros

I love how polished Better Uptime is firstly, that makes a great deal of your experience better when using and managing the product. Secondly the featureset is huge, with a great emphasis on teams and incident management.

Cons

I can see it getting expensive when I run out of website slots on my current plan.

Alternatives Considered

Uptimerobot

Reasons for Choosing Better Uptime

Overall quality is higher, and while both products have a paid tier, Better Uptime seemed a better offering.

Switched From

Freshping

Reasons for Switching to Better Uptime

Overall the quality seemed much higher.
James
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A joy to use

Reviewed on 2020/12/08

I want to give my users comfort in the quality of my software - having a status page with Better...

I want to give my users comfort in the quality of my software - having a status page with Better Uptime means I can do that, and I've really enjoyed setting it up. I look forward to being a customer for many years.

Pros

It's so easy to use. It does one thing, and it does it well. Setting up my status page, and connecting it to a custom domain, took me less than five minutes. I haven't had to improve it since.

Cons

I honestly can't think of something I didn't like. I actually emailed the dev team to say well done because using it was so enjoyable!

Alternatives Considered

Statuspage

Reasons for Switching to Better Uptime

Because Statuspage only allowed you to set up two metrics when getting started whereas BetterUptime offered three, which is actually what I was looking for.
Showing 5 reviews of 36 Read all reviews

Better Uptime FAQs

Below are some frequently asked questions for Better Uptime.

Better Uptime offers the following pricing plans:

  • Starting from: US$25.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Freelancer: $30/month Small team: $80/month Business: $150/month/team

Better Uptime has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Better Uptime supports the following languages:

English

Better Uptime supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Better Uptime integrates with the following applications:

Amazon CloudWatch, Amazon ECS, Asana, Cloudflare, Datadog, DigitalOcean, Docker, Dokku, Google Calendar, Google Cloud, Grafana, Heroku, Jira, Microsoft Azure, Microsoft Outlook, Microsoft Teams, MongoDB, MySQL, PagerDuty, PostgreSQL, Prometheus, Slack, Splunk On-Call, Trello, Typeform, Ubuntu, Vercel, Zabbix, Zapier

Better Uptime offers the following support options:

FAQs/Forum, Knowledge Base

Related categories

See all software categories found for Better Uptime.