Noteable
About Noteable
Noteable is an online software solution for the effective management of mental health services. It is suitable for use by care homes, treatment clinics, and counseling agencies. A central feature is its digital case file management, which includes notes, treatment plans, diagnostic data, and discharge summaries. Noteable also leverages a custom form builder for audits and compliance monitoring, as well as a tracking system for reports and approvals to maintain accountability.
Noteable's main benefits are to streamline administrative processes and give clinical staff a simple interface to access case files and produce reports. This frees up time and resources for patient care. Noteable also improves compliance with government standards and audits. Business benefits include greater management efficiency, plus the ability to generate claims from case notes, simplify billing procedures, and give simpler oversight of staff management.
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Reviews
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- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Top notch customer services
Reviewed on 2023/04/27
My overall experience with Noteable is extremely positive. We finally found a software that we are...
My overall experience with Noteable is extremely positive. We finally found a software that we are happy with and that is moving in the positive direction to being a complete system that meets all our needs.
Pros
Noteables customer service is far and away the best I've experienced and is by far what I like best. They have taken countless hours to help us through issues and are always available to assist with any questions we have.
Cons
Noteable is fairly new and is still working out some of the kinks but they are open to our suggestions and will often apply those to the system as they perform updates.
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Would Recommend Noteable
Reviewed on 2024/08/05
We have had a great experience. We have made recommendations, and they have been taken into...
We have had a great experience. We have made recommendations, and they have been taken into consideration. [sensitive content hidden] is great and very personable! Our staff likes noteable because they are able to maneuver it easily. I have recommended them to other business owners.
Pros
Noteable is very user friendly, and the staff are always there to help when you need them.
Cons
Some of the upgrades are not as suitable for our agency/clients that we serve so we aren't able to enjoy them.
Reasons for Switching to Noteable
Noteable have many integrations that we use on a regular and that we like.Response from Noteable
Ebony, thank you for taking the time to leave us this thoughtful review! The Noteable team is always eager and happy to receive firsthand feedback and we promise to continue the level of support you and your team have come to appreciate. And thank you for the referrals amongst your network! That means the world to us. As always, if we can be of any assistance let us know. We look forward to a long partnership with you and your team!
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Compliment
Reviewed on 2024/11/26
I continue to receive remarkable service with Noteable. I definitely encourage other service...
I continue to receive remarkable service with Noteable. I definitely encourage other service providers and businesses to invest in their product.
Pros
What I liked most about Noteable as a worker was my ability to access and retrieve information and not spend most of my time trying to learn how to operate the system. As a business owner, I can have templates done promptly and efficiently. I can send out a request at midnight, and later that morning, I will receive a response to my email with the request completed or with questions to ensure that it is done correctly.
Cons
If I was to have a compliant, it would be office hours. However, this is not an inconvience as they communicate with you in different forms, but the best is translated via email and they respond immediately. Once they receive your request, they will work past operational time to ensure that it is completed to your satisfaction.
Response from Noteable
Hi Nina, thank you for this thoughtful review! We're happy to know you are receiving the great support we strive to always deliver and that you are enjoying the platform. We are serious about quality service so it's important to us that we keep our support team in-house. However, as you've seen, we will always try to accommodate our partners even if that means the occasional after-hours effort. Thank you for your valuable and continued partnership and for being a part of the Noteable crew!
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Robert Carter
Reviewed on 2023/03/24
Pros
[sensitive content hidden] has been great with the hands on communication to build a site that we could fully utilize. I am able to track clients and staff in one place from anywhere.
Cons
I feel like there are some updates that that would make Noteable a one stop shop. An online video feature would help my clinical team communicate with clients. This feature would also help help with staff as well where we could communicate for meetings and supervision. A notification feature would be great where the staff had an email or text feature that notified them when an administrator wants it to.
Response from Noteable
Robert, we really appreciate you taking the time to leave a review. We do actually have an integrated telehealth feature that enables hipaa compliant remote sessions and internal staff meetings. It allows for discreet supervision and even lets you capture signatures on shared documents in real-time. One of our support team members has reached out to you to help you enable this feature. Thank you!
- Industry: Individual & Family Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review of Noteable functionality
Reviewed on 2024/11/13
Very good experience. I can usually figure out something I do not know by looking around (or...
Very good experience. I can usually figure out something I do not know by looking around (or actually looking at the instructions!) because of the simplicity (but high functionality) of the system. Also, my representative ([sensitive content hidden]) is very easy to reach, to schedule appointments with, and very knowledgeable about the system so he answers questions quickly and follows up in a timely fashion. Very pleased to get to work with him.
Pros
The simplicity and straightforwardness of the forms. Also, minimal navigating to get to a client file which is the main use of the system - ease of access is built into the program.
Cons
The one issue I would like to see changed is that there is no ability to move back to other notes/sessions when I have a current form open. I have to open another tab and log into Noteable a second, third, and fourth time each time I want to review a past session with a current or other past session note page open. I would like to navigate between current and past sessions under one tab.
Alternatives Considered
AdvancedMD EHRReasons for Switching to Noteable
We could create exactly what we needed, tweak the forms (add or change) as needed, cost was competitive.Response from Noteable
Thanks so much for the review and feedback! We love hearing that you find Noteable to be intuitive and have had a positive experience with your partner advocate. Partnership and ease of use are always at the core of what we do. As for the multiple note view, from the client chart or the report finder area you'll be able to bundle notes and scroll through several sessions in one window rather than having to have all the tabs open to accomplish this task. Please reach out to your partner advocate if specific steps around this would be helpful, we want to make sure you're setup for success here.
Noteable FAQs
Below are some frequently asked questions for Noteable.Q. What type of pricing plans does Noteable offer?
Noteable offers the following pricing plans:
- Starting from: US$55.00/month
- Pricing model: Subscription
- Free Trial: Available
1st 10 users are $55/user/mo (minimum of 10). Users 11-20 are $45/user/mo. Users 21-30 are $35/user/mo. Users 31-40 are $25/user/mo. Users 41-50 are $15/user/mo. Users 51 and up are $10/user/mo.
Q. Who are the typical users of Noteable?
Noteable has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Noteable support?
Noteable supports the following languages:
English
Q. Does Noteable support mobile devices?
Noteable supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Noteable integrate with?
We do not have any information about what integrations Noteable has
Q. What level of support does Noteable offer?
Noteable offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Related categories
See all software categories found for Noteable.
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- Electronic Medical Records Software
- Applied Behavior Analysis Software
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- Therapy Notes Software
- Social Work Case Management Software
- Human Services Software
- Therapy Software
- Mental Health EHR Software
