ShowClix
About ShowClix
ShowClix’s event technology software provides ticketing, marketing, analytics, and on-site operations for events around the world. As a solution of Leap Event Technology, they provide events with robust ticketing options for general admission, reserved seating, and timed entry events, in addition to a suite of marketing, reporting, and operational tools. That’s why some of the world’s most popular attractions, conventions, venues, museums, and festivals partner with ShowClix.
The company's box office and event-day admissions solutions are scalable to meet the needs of any event, utilizing RFID technology for efficient guest check-in. ShowClix's team of experts provides dedicated personal support for both clients and their customers, ensuring a seamless ticketing and admissions experience.
ShowClix offers a suite of event management services including reserved seating, ticket scanners, call center support, and comprehensive event operations. The platform caters to a variety of industry verticals such as comedy, consumer shows, fandom events, festivals, museums, music, and pop-up attractions. Clients also have access to advanced analytics tools including segmentation, report building, and marketing integrations to drive data-driven decisions.
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- Industry: Performing Arts
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ShowClix makes it easy
Reviewed on 2021/12/15
We're a newer 1,000+ seat venue and have been with ShowClix for about 5 years. Our experience with...
We're a newer 1,000+ seat venue and have been with ShowClix for about 5 years. Our experience with ShowClix has been nothing but excellent. We signed on with ShowClix one month into sales of our first-ever event under new management, midway through public ticket sales for the event, our ticketing solution went bankrupt and "signed-off" unexpectedly. The ShowClix sales & support teams beyond exceeded all of our expectations getting us set up. Account sign-up and training was a breeze. The support team helped us non-stop to transition into the new system, even moving over all of our sales from our previous system seamlessly so at the venue, we scanned everyone in under one system.
Since then, event ticketing hasn't changed. ShowClix continues to impress, even through the pandemic. We couldn't do what we do without them and their team.
Pros
Forward-thinking company with great support staff. Their team truly cares about the success of your events and feels like an extension of your own team. Would highly recommend them to anyone looking at ticketed events. Lots of features for a great price.
Cons
The product comes "out of the box" with more features than you think you could ever need, but the development of newly requested features tends to be slower than desired.
- Company size: 11–50 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
i really liked using showclix to manage our ticketing solution with our traveling show
Reviewed on 2018/03/13
showclix is great for ticketing sales and management
showclix is great for ticketing sales and management
Pros
I think the best thing about the software was the ease of use and the ability to setup tickets and tracking for the tickets to measure success
Cons
I think the biggest hiccup we had with using this software was the price per ticket with fees we were able to find something that was cheaper that achieved the same thing.
- Industry: Government Relations
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Horrendous experience
Reviewed on 2022/12/02
Very negative
Very negative
Pros
Nothing. It is a bad application and a scam business. Fees are extremely expensive and there is no customer service that is helpful
Cons
Everything is absolutely terrible but mostly Customer service, which is none or absent.
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Overall rating
- Ease of Use
- Customer Support
University of Cincinnati DAAP Fashion Show 2010
Reviewed on 2010/06/15
I loved working with Matt on our event. He was enthusiastic and such a great support to me. All...
I loved working with Matt on our event. He was enthusiastic and such a great support to me. All questions and concerns were responded to quickly and with such joy. I think Showclix is very lucky to have him as an account manager. He understands the needs of his client and customers. I look forward to working with Showclix next year on the very large event. We ticketd over 1500 people and everyone was thrilled to have their reservation so easily.
Thank you Showclix
Pros
Excellent ticketing results
Exceptional customer service
Training for ticketing was easy to understand and communicated thoroughly
Any questions were answered promptly
Timely deposits sent electronically
Reports can be configured in numerous formats - unable to do manually with such large attendance.
Ability to focus on VIP guests efficiently
Able to block and unblock tickets easily
Loved the daily updates -one can use those numbers to plan sales for next year - see if running ahead or behind.
Cons
Would like a report that shows quickly the tickets sold by price point without having to compute it manually
A simply list of all comp tickets by price point on one page
Alphabetical reservations by name are good, but several appeared in the wrong spot...probably a programming issue
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Review Source
Overall rating
- Ease of Use
- Customer Support
Quick and Easy with Great Customer Support
Reviewed on 2010/01/26
I have been highly impressed with Showclix.com since being involved with them. Although this is a...
I have been highly impressed with Showclix.com since being involved with them. Although this is a fairly new relationship, I have been impressed with the ease of implementation and usability of their software. Their price-point structure is very fair and their customer support (Matt Donnelly) has been terrific. For those of you with little or no online order processing knowledge, I would highly suggest you contact Showclix.com and discuss your needs. This is a great software application that can definitely help you.
Pros
Set up was extremely simple and easy to implement. Tremendous customer support (Matt Donnelly). Extremely fair price structure for purchasers. Love the feature of sending a purchaser the tickets directly to their email accounts and allowing them to print the tickets out at their own leisure.
Cons
From a UI perspective, I personally would like more flexibility to have access to code to fully integrate current site's look and feel.
ShowClix FAQs
Below are some frequently asked questions for ShowClix.Q. What type of pricing plans does ShowClix offer?
ShowClix offers the following pricing plans:
- Free Trial: Not Available
Contact Leap Event Technology for pricing details.
Q. Who are the typical users of ShowClix?
ShowClix has the following typical customers:
51–200, 201–500
Q. What languages does ShowClix support?
ShowClix supports the following languages:
English
Q. Does ShowClix support mobile devices?
ShowClix supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ShowClix integrate with?
ShowClix integrates with the following applications:
Google Ads, Google Analytics 360
Q. What level of support does ShowClix offer?
ShowClix offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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