Coastr

About Coastr
Coastr is a cloud-based, all-in-one car rental software designed to help vehicle rental and fleet companies drive efficiency in operations, reduce costs and improve profitability.
Our new-age platform powered by telematics and connected tech digitises end-to-end booking and fleet management, pricing, accounting & payments, maintenance, vehicle tracking, financing and more.
With a user-friendly interface mobility operators can effortlessly manage fleet operations, customer interactions, booking reservations & agreements, damage management, digital transactions and more. We also offer value-added integrations that can revolutionise the way you operate your business.
Coastr is perfectly suited for fleet businesses large and small looking for increased flexibility and growth.
• Car and van rental • Franchise vehicle rental • Car Dealerships • Fleet management • PCO Hire • Flexi-lease • Specialist vehicle hire
Key benefits of Coastr
Digitise and Manage-
Booking and fleet operations made easy to manage all rental types and vehicles.
Connect-
Retain your brand and reach new customers with our whitelabelled Booking app + website.
Exclusive Access-
Matchmaking with leading insurance, leasing and payment partners.
Reduce Risk-
Increase fleet safety with remote immobilisation and 24*7 tracking.
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Reviews
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- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Growing + Special System
Reviewed on 2024/02/26
My overall experience has been mixed however that is down to me as someone who is new to the...
My overall experience has been mixed however that is down to me as someone who is new to the industry and completely new to a rental agreement system in general. The system offers some incredible features and I really hope I can make the most of these when I have time to explore. The customer experience has been incredible and I feel extremely valued by Coastr which makes a big difference.
Pros
I think once you learn all the features and products of the Coastr system then its a developing and exciting product that becomes easier to use and manage. I am still far from knowing all what the system can do and there is regular updates which offer more to both me and the customer.
I have received hours of help from [sensitive content hidden]. These two people inparticular have been incredible and gone far beyond the level and time of help any user should need. I often e-mail or call when I have an issue and it gets resolved extremely quickly, often with advice and set out points in how to resolve the issue myself the next time.
I can honestly say the customer service I have received from these two people have kept me using the system.
Cons
I think for my particular business with less customers but more long term contracts and high number of vehicles per customer it became harder to set up as I wasn't able to attach any initial phots to the bookings. This obviously makes life difficult when they come back and there is damage however I understand the reasons behind this. Everytime a new booking is made the process is simple and effective. I also really wish they could link PCN (penalty charge notices) to the site.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Coastr Review
Reviewed on 2021/10/21
Have to say its been a pleasure to work with them, they listen well and always deliver above what...
Have to say its been a pleasure to work with them, they listen well and always deliver above what is expected.
Pros
I like that they have thought about making it easy to use but have all feature the features other leading rental software platforms.
Cons
Can't say there are any as they always take on and feedback and suggestion and implement in a short time.
Response from Coastr
Thanks so much Kully, we really appreciate this.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Commendable Support
Reviewed on 2023/09/08
Our overall experience with the team at Coastr was really great. It was the first time in all the...
Our overall experience with the team at Coastr was really great. It was the first time in all the years that I have been dealing with software suppliers, that a team was so supportive to assist in onboarding a client in a very niche industry.
Pros
Rate developmentFleet profilesOnline Booking questionsWebsite linking
Cons
Invoice billing line item and multi billing per RA
Response from Coastr
Thanks Risa, we are glad our support team was able to assist to your liking.
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Best Rental Platform in the Market I have used
Reviewed on 2022/07/07
First Class, always available to help and meet for discussion
First Class, always available to help and meet for discussion
Pros
Ease of Use, Customization, Help from Coastr design team, always releases to improve system based on feedback.
Cons
None at the moment, all has started well
Response from Coastr
Thanks so much Derek! Much appreciated.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
it's getting there.
Reviewed on 2023/09/14
It's a good system for being so young it's got some small things needing addressed witch are...
It's a good system for being so young it's got some small things needing addressed witch are getting looked at or fix already. The Coaster Manager we have it's Amazing nothing is ever a problem !
Pros
The easy of navigation the system and the use of the app.
Cons
Rental Agreement layout.. but it's getting sorted in Q4 2023.
Response from Coastr
Thank you so much for the feedback Graeme.
We consistently work on feedback from our customers and grow the platform with you and for you.
We hope you will like the new Rental Agreement coming end of year!
Coastr FAQs
Below are some frequently asked questions for Coastr.Q. What type of pricing plans does Coastr offer?
Coastr offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Coastr?
Coastr has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Coastr support?
Coastr supports the following languages:
English
Q. Does Coastr support mobile devices?
Coastr supports the following devices:
Q. What other apps does Coastr integrate with?
Coastr integrates with the following applications:
Creditsafe, HubSpot CRM, Stripe, hotglue
Q. What level of support does Coastr offer?
Coastr offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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