Nookal

About Nookal
Nookal is a user-friendly, cloud-based practice management platform tailored for health professionals. From appointment scheduling and client management to billing and reporting, Nookal streamlines daily operations, saving time and reducing administrative burdens. The software includes advanced features like online bookings, telehealth integration, and patient engagement tools. With robust security, flexibility for multi-location clinics, and seamless integrations, Nookal empowers practitioners to focus on delivering exceptional care while enhancing business performance.
Key benefits of Nookal
Intuitive appointment scheduling with integrated online bookings.
Comprehensive client and treatment management tools.
Secure telehealth platform for remote consultations.
Automated billing, invoicing, and detailed financial reporting.
Scalable for single practitioners and multi-location clinics.
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Reviews
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- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good but not great (yet)
Reviewed on 2021/12/02
Nookal has been a large improvement from our previous practice management software. There are a...
Nookal has been a large improvement from our previous practice management software. There are a number of really good features, however there are some things that need a little tweaking that would make the overall use significantly easier for both administrators and therapists.
Pros
Treatment notes are very easy to write. This saves therapists a large amount of time.
Multiple clinics with tabs makes looking across clinics very easy.
Cons
Updating current therapist diaries has become very annoying. You can no longer edit a current timetable and have it begin from a certain date, as it automatically goes live from the date you input it on. This was not the case previously. This makes changing rosters troublesome and very annoying.
The paste feature should not push everything above it upwards. Very annoying when completing treatment notes, pasting something, then having the line above move up to continue on with the paragraphgearlier.
Alternatives Considered
ClinikoReasons for Choosing Nookal
Clinics were growing and needed a more up to date management software.Response from Nookal
Hi Ben, thank you for your great review and feedback. Our development team take all user feedback on board when planning upgrades, so thank you for taking the time to share your personal experience.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great program for reception based businesses
Reviewed on 2022/01/14
Loved using it! Has been one of the most easy program to learn and use in my career
Loved using it! Has been one of the most easy program to learn and use in my career
Pros
Ease of use
Easy to customise
Help desk was great on the couple of times I had to use it
Cons
Would like to see notification to clients if running late
Alternatives Considered
Microsoft TeamsReasons for Choosing Nookal
Needed more structure and reporting features for a multi location practiceReasons for Switching to Nookal
More options Ease of useResponse from Nookal
Thanks Coral for being so generous with your feedback. We are so thrilled to have you on board.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Phone app is terrible
Reviewed on 2021/12/06
Pros
I like that the program doesn't need specific software to work and can be accessed online anywhere via any device.
Cons
The mobile app is very clunky, not user intuitive, and lacks several features. This needs to be improved. It is also very frustrating that recurring appointments cannot be easily moved in bulk (they need to be cancelled and then re-booked at there new time)
Response from Nookal
Thanks for your review, Paula. We appreciate you letting us know and are happy to confirm that updates to the mobile app are a big focus for us in 2022.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Generally good PMS has restrictions in claiming ACC
Reviewed on 2021/12/01
Mostly good and smooth with some frustrations around slooooow process of claiming ACC.
Mostly good and smooth with some frustrations around slooooow process of claiming ACC.
Pros
Good note taking. Clear and useable diary. Excellent online booking system.
Cons
Diary set up could be more versatile, unable to open up a single day and enable bookings without opening that day going forward forever on that day. Drag and drop feature fiddly with short appointments.
In NZ very much needed improvements are very slow in coming as we are such a small portion of their business.
ACC claiming is woefully inefficient with some improvements but overall is much slower and time costly than other PMS's.
Response from Nookal
Hi Matthew, thanks so much for your positive and constructive feedback - it's really genuinely appreciated.
We're always looking to improve the Nookal experience, and will continue to improve all features as best we can.
Short appointments may be easier to handle by enabling larger Diary spacing - please let us know at [email protected] if we can guide you through this.
- Industry: Health, Wellness & Fitness
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Piece of Software
Reviewed on 2021/12/01
Pros
An easy to use product that helps make the day go smoothly. I like that it get's regular updates and can be used across a multidisciplinary clinic. Easy to update patient data and great for sending reminders to patient's.
Cons
An update was made to the way we change the hours of the Diary and once a set diary sequence is applied you then have to change the original sequence and add a new one it for the sake of having a different person work a day they normally would be off. It takes a lot of time out of the day and the update doesn't work in favour of the user.
Response from Nookal
Thanks for the feedback and kind words Ellie, it's greatly appreciated.
We'll be sure to continue to improve the Diary scheduling and make it as easy as possible to update for one-off changes.
Nookal FAQs
Below are some frequently asked questions for Nookal.Q. What type of pricing plans does Nookal offer?
Nookal offers the following pricing plans:
- Starting from: A$55.00/month
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Nookal?
Nookal has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Nookal support?
Nookal supports the following languages:
English
Q. Does Nookal support mobile devices?
Nookal supports the following devices:
Q. What other apps does Nookal integrate with?
Nookal integrates with the following applications:
Coviu, Doxy.me, HealthEngine, HotDoc, MYOB Business, Mailchimp, PayPal, Snapforms, Stripe, TeleHab, TrackActive, Wibbi, Xero
Q. What level of support does Nookal offer?
Nookal offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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