Sage Timeslips

About Sage Timeslips
Sage Timeslips is a time tracking and billing solution designed to help professional service organizations track their time and expenses as well as send invoices to users. It offers industry-standard as well as customizable billing templates and users can access the system through multiple mobile devices.
The application allows businesses to accept credit card payments through the Sage Payment solution. Sage Timeslips enables law firms to streamline automated billing operations and integrate them into practice management systems.
It integrates with several finance applications, including Sage Peachtree and QuickBooks as well as practice management solutions such as Time Matters and Amicus Attorney.
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Reviews
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- Industry: Law Practice
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best billing software for lawfirms out there!
Reviewed on 2018/09/04
Pros
How easy it is to enter different timed entries and edit them if you need to change!Also makes monthly billings super easy!
Cons
The cost it a little steep if you don't use it daily.
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Functional but needs updating.
Reviewed on 2023/05/06
I am a practicing cardiologist who uses Timeslips to track time and provide invoices for the time I...
I am a practicing cardiologist who uses Timeslips to track time and provide invoices for the time I spend as a medical-legal consultant. I database has been accumulated over 20 years. This is what I have not changed to a competing software product. The lack of integration with the web makes this product very outdated.
Pros
I have been using this software for > 20 yrs. I am familiar with how to use it don't want to learn a new system.
Cons
In the 20 years I have had Timeslips, it has changed little. It has gotten more expensive each year and currently requires an annual subscription. Tech support now requires an on-line submittal with follow up phone calls. Their tech support hours are not convenient if you work away from your home office. I pay for unlimited tech support since each call is very costly if you do not have the subscription.
- Industry: Law Practice
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Meh
Reviewed on 2023/05/02
I chose timeslips because I started working with it early in my career in 1992. I stayed with it...
I chose timeslips because I started working with it early in my career in 1992. I stayed with it when I went out on my own.
Pros
I like the timer function and the spell check features. I like the ability to record time on my phone and download it into the program.
Cons
I don't use it to its full capacity because I don't need to. But it has a lot of features. I don't like the biling format feature. It is hard to understand.
- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Timeslips Review
Reviewed on 2023/05/02
All of the features are pretty comparable to other billing software. I used to love their support,...
All of the features are pretty comparable to other billing software. I used to love their support, but not anymore. It is the reporting capability that I love. I am also disappointed the budget portion of the program doesn't work. I used it all the time in past years, and now it doesn't function and is of no value.
Pros
I love the reporting capability. I also like that it is user-friendly.
Cons
The support. It is almost impossible to get an answer promptly from Support, and it is very cumbersome. I have to jump through too many hoops for someone to help me. I used to love the support, but it has become horrible in the last several years. The operating system is not stable. I have been using Timeslips for twenty years and have stayed with it due to its reporting capability. I have found it unparalleled to other billing software.
- Industry: Law Practice
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly Recommend for Any Law Firm
Reviewed on 2023/05/04
Love this product. Wish the pricing was more afordable for a small firm, but we have no plans to...
Love this product. Wish the pricing was more afordable for a small firm, but we have no plans to change.
Pros
There are other billing platforms and products out there, but the consistent reliability of Sage Timeslips and its features make it a must-have for accurate law firm timeslips entry, billing, accounting, and maintaining client contact. Our firm has used Timeslips for over 20 years now. The customer service is one of th best for tech support as well. Timeslips tech support are incredibly knowleadgable and courteous. They often fix an issue within minutes of initiating a call for help, and they will also make sure to run a full diagnostic and fix other matters we might not know exist to ensure no additional problems arise.
Cons
No tech support on weekends. We sometimes have issues arise on weekends, and it would be ideal if there was support even if it was for a shorter time-period on the weekends. Since support is provided remotely, it is not clear why weekend support is not provided. For a business, we operate 24/7 and use TimeSlips daily. We cannot have a lack of access or some other issue crop up and wait till Monday to fix it. This cut-back was one major disappointment, especially given the costs for annual tech support contract.
Sage Timeslips FAQs
Below are some frequently asked questions for Sage Timeslips.Q. What type of pricing plans does Sage Timeslips offer?
Sage Timeslips offers the following pricing plans:
- Starting from: US$55.00/month
- Pricing model: Subscription
- Free Trial: Available
Starter Tier (start-up businesses needing a single license: starting at $47/month Standard Tier (small businesses needing up to 4 user licenses): starting at $89/month Pro Tier (medium businesses w/ growing teams): starting at $118/month Elite Tier (large firms needing unrestricted licenses): $132/month Discounted pricing is available for annual plans.
Q. Who are the typical users of Sage Timeslips?
Sage Timeslips has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Sage Timeslips support?
Sage Timeslips supports the following languages:
English
Q. Does Sage Timeslips support mobile devices?
Sage Timeslips supports the following devices:
Q. What other apps does Sage Timeslips integrate with?
Sage Timeslips integrates with the following applications:
LawPay, Microsoft Outlook, QuickBooks Online Accountant
Q. What level of support does Sage Timeslips offer?
Sage Timeslips offers the following support options:
Knowledge Base, Phone Support, Chat
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