About Sage Timeslips

Sage Timeslips is a time tracking and billing solution designed to help professional service organizations track their time and expenses as well as send invoices to users. It offers industry-standard as well as customizable billing templates and users can access the system through multiple mobile devices.

The application allows businesses to accept credit card payments through the Sage Payment solution. Sage Timeslips enables law firms to streamline automated billing operations and integrate them into practice management systems.

It integrates with several finance applications, including Sage Peachtree and QuickBooks as well as practice management solutions such as Time Matters and Amicus Attorney.


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Sage Timeslips Software - Sage Timeslips Premium
Sage Timeslips Software - Sage TimeCapture
Sage Timeslips Software - Sage Timeslips eCenter
Sage Timeslips Software - Reports list
Sage Timeslips Software - Client information
Sage Timeslips Software - General settings
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Sage Timeslips video
Sage Timeslips video
Sage Timeslips video
Sage Timeslips Software - Sage Timeslips Premium
Sage Timeslips Software - Sage TimeCapture
Sage Timeslips Software - Sage Timeslips eCenter
Sage Timeslips Software - Reports list
Sage Timeslips Software - Client information
Sage Timeslips Software - General settings

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Sage Timeslips

3,9 (257)
VS.
Highly reviewed

Starting Price

US$55,00
month
US$9,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

64
467

Integrations

4
34

Ease of Use

3,7 (257)
4,5 (4 723)

Value for Money

3,3 (257)
4,3 (4 723)

Customer Service

3,2 (257)
4,5 (4 723)
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Reviews

Overall rating

3,9 /5
(257)
Value for Money
3,3/5
Features
3,8/5
Ease of Use
3,7/5
Customer Support
3,2/5

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Showing 5 reviews of 257
Gina
Overall rating
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Timeslips makes remote billing so easy

Reviewed on 2023/05/02

Overall, timeslips has been great for our firm. We have been using it for over 20 years and have no...

Overall, timeslips has been great for our firm. We have been using it for over 20 years and have no thoughts of changing.

Pros

The timeslips ecenter is a very useful and needed add-on that we continue to appreciate. I have found timeslips to be very user friendly for basic tasks (time tracking, invoicing) and it gives great snapshots of billing history per client.

Cons

I don't find the custom reports to be very user friendly. I have spent a long time trying to get a report on somethings that I think should be a simple and frequently used. I think I would benefit more from a simpler way to generate reports. We had a change in administrators here and have been unable to set up the function to email invoices from the new administrator. Integrating law pay has been difficult as well - I believe they're support to work with each other but I have to manually run both separately.

Tony
Overall rating
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

It's a good product but has too many short comings especially for the cost

Reviewed on 2023/04/27

It's a good product, I hope you can tell I am passionate about it. But it is getting passed by...

It's a good product, I hope you can tell I am passionate about it. But it is getting passed by every other product it competes with. It was the best. It's not anymore. Sage themselves file this on the website under SMALL BUSINESS...maybe we have just outgrown it? Sage doesn't consider us a Medium Sized business, I guess? Only recently has Sage announced an online product that is designed for business that "aren't complicated". In March. And still won't be available until summer 23. There are so many other products out there, mostly all in the cloud with sleek and easy apps, I cannot recommend Timeslips after being with it for more then a decade. We are leaving...

Pros

It does do the job very well. Billing works great. We have a billing department that are experts with the software so it all works very well. And time entry WHILE IN THE OFFICE is good.

Cons

I would never recommend this product in its current state. Sage implemented Subscription pricing recently while making literally zero changes to the software model And reducing the ways we are able to get support. There's no longer a phone number you can call, oh no. You have to online chat with someone and if you are then deemed worthy, you can get a phone call. The fact the subscription became mandatory while we are still only able to run the software on our internal network is unacceptable. All the competition is running in the cloud...and they have apps to enter your time. Timeslips does not. They have this janky method of going to a webpage and entering into this "Timeslips lite" that is mediocre at best. Not only that but they also charge extra for any extra license...beyond 2. ALL these things were tolerable when we had a perpetual license. We would upgrade every 3 years ro so anyway. But making it a mandatory subscription while adding no cloud or app, and making support harder to get to?

Melinda
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Buyer Beware - Frequent New Versions and Very Long Waits for Tech Support

Reviewed on 2018/05/14

Pros

I use it only for basics and it would have bee fine for that if they actually supported it. Even with Support the wait times were ridiculous. I was on for 3 hours and 5 minutes with them last week. Took 30 minutes just to get to a live person who could help.

Cons

Timeslips keeps "upgrading" software I do not need an upgrade for - and after 3 "upgrades" you have to pay for a new version or they cut off tech support (which suggests a financial incentive on their end that would explain the frequent upgrades). You do not get tech support for 3 years (which would be reasonable) - if they upgrade 3x in a year (which they have the right to do per the person I ultimately spoke with) then you have to incur substantial cost for a new version. Also, when you have tech support - the wait times are insanely long. As lawyers, we generally bill by the hour. In addition to my 3 HOUR experience last week, I was just on again this morning for 17 minutes before anyone live even answered. Then, that person needed to transfer me to someone but kindly agreed to stay on the line. They were on for about 5 minutes and finally they gave up and said they would send an email to that department to call me back (I am not holding my breath . . . ). This whole situation is crazy - they actually have software that will call you back if you hit "1" - but this option was only offered to me once (last week) and only after I'd been on hold for 15 minutes. BEWARE and do your diligence before purchasing this product.

Cynthia
Overall rating
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Hope you never need to change your payment method.

Reviewed on 2023/04/24

I finally got connected with [sensitive content hidden] and that did the trick. He was knowledgeable...

I finally got connected with [sensitive content hidden] and that did the trick. He was knowledgeable and kind, despite my frustration after trying to get this done for 4-5 days. Sheesh. I’ve been billing via TIMESLIPS for 10+ years or I would switch to another program.

Pros

The program works fine. Customer support is ridiculously cumbersome. Do they really need this much security for a solo practitioner to change the payment information?

Cons

It took me almost a week to change the payment method on the account. When I tried to find a link through chat, that didn’t work. You have to go through a multi-step process to access your customer portal. And nothing is obvious from their website that contains the account info. Did their best programmer quit or something? This is crazzzzzzzy!!!

Janet
Overall rating
  • Industry: Legal Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Timeslips Review

Reviewed on 2023/05/02

All of the features are pretty comparable to other billing software. I used to love their support,...

All of the features are pretty comparable to other billing software. I used to love their support, but not anymore. It is the reporting capability that I love. I am also disappointed the budget portion of the program doesn't work. I used it all the time in past years, and now it doesn't function and is of no value.

Pros

I love the reporting capability. I also like that it is user-friendly.

Cons

The support. It is almost impossible to get an answer promptly from Support, and it is very cumbersome. I have to jump through too many hoops for someone to help me. I used to love the support, but it has become horrible in the last several years. The operating system is not stable. I have been using Timeslips for twenty years and have stayed with it due to its reporting capability. I have found it unparalleled to other billing software.

Showing 5 reviews of 257 Read all reviews

Sage Timeslips FAQs

Below are some frequently asked questions for Sage Timeslips.

Sage Timeslips offers the following pricing plans:

  • Starting from: US$55,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Starter Tier (start-up businesses needing a single license: starting at $47/month Standard Tier (small businesses needing up to 4 user licenses): starting at $89/month Pro Tier (medium businesses w/ growing teams): starting at $118/month Elite Tier (large firms needing unrestricted licenses): $132/month Discounted pricing is available for annual plans.

Sage Timeslips has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

Sage Timeslips supports the following languages:

English

Sage Timeslips supports the following devices:

Sage Timeslips integrates with the following applications:

LawPay, Microsoft Outlook, Paya, QuickBooks Online Accountant

Sage Timeslips offers the following support options:

Knowledge Base, Phone Support, Chat

Related categories

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