Auto/Mate

3.3 (60)
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Dealer management system with OEM integrations

About Auto/Mate

Auto/Mate is a cloud-based dealer management system designed for independent used car dealerships which provides tools for vehicle evaluation, inventory management, deal structuring, collections management, task automation, accounting system integration, report customization, and more. The software can be integrated with DealerSocket’s other products including the digital marketing CRM and inventory management platforms.

With Auto/Mate’s evaluation tool, users can analyze trade and auction vehicles without the hassle of adding potential acquisitions to their inventory. Full flexibility is provided when structuring deals, with support for applicant references, irregular payments, accessories, and aftermarket products and services. In-house and third-party lender financing is also supported. Auto/Mate automates the collections process with past-due tracking and color-coding.

Users can create queues in Auto/Mate to organize their accounts, deals, and inventory, and set task frequencies for Auto/Mate to automate tasks that would otherwise require employee input. Two-way integrations with Sage Intacct and QuickBooks Online allow users to manage their accounting, and the reporting module provides users with insight into the performance of their business.


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Auto/Mate Software - Auto/Mate order tracking
Auto/Mate Software - Auto/Mate sales and finance
Auto/Mate Software - Auto/Mate service merchandising
Auto/Mate Software - Auto/Mate vehicle merchandising
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Auto/Mate video
Auto/Mate Software - Auto/Mate order tracking
Auto/Mate Software - Auto/Mate sales and finance
Auto/Mate Software - Auto/Mate service merchandising
Auto/Mate Software - Auto/Mate vehicle merchandising

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Reviews

Overall rating

3.3 /5
(60)
Value for Money
2.9/5
Features
3.3/5
Ease of Use
3.2/5
Customer Support
3.0/5

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Showing 5 reviews of 60
Geoffrey
Geoffrey
Overall rating
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent tool

Reviewed on 2022/03/31

Auto-Mate is an automation software of robotic processes through the RPA and BPA platform in order...

Auto-Mate is an automation software of robotic processes through the RPA and BPA platform in order to automate business workflow in a comprehensive manner, it is a center for the perfection of automation to collect people, processes and technology Needed to increase the benefits of the business. automation. It is an easy-to-use tool that provides support when you need it. The Android version contains predetermined elections for beginner users, since as a tool it has a potential to save work time and recoil.

Pros

I like Auto/Mate, since it is a strategy of automation of companies with flexibility of the critical processes of a company to maximize efficiency in the organization.

Cons

I do not like Auto/Mate, because it's a bit complex, because it's free, it does not have a lot of integration of applications and can access another after culminating one, it's a bit old, but it works.

Gavin
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Best Automotive CRM, Period.

Reviewed on 2020/08/18

My overall experience has been extremely positive! DealerSocket is our dealership's go-to software...

My overall experience has been extremely positive! DealerSocket is our dealership's go-to software for nearly everything, and each of our reps spend at least 6+ hours every day in it with very little complaints. We love DealerSocket!

Pros

DealerSocket has outdone itself with their fully-loaded CRM. It's simple enough that non-users can jump right in and feel like they know what they're doing, but it's incredibly rich in features that it would take month to learn how to utilize all of them.

Cons

Some features crash or don't work quite often, but it usually doesn't detract from the overall experience because support has been helpful whenever we call them.

Alternatives Considered

Dealertrack DMS

Reasons for Switching to Auto/Mate

DealerSocket was more intuitive and was seen as an overall better value than Dealertrack.
Cody
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

AUTO/MATE IS A NIGHTMARE.

Reviewed on 2024/04/24

Very unhappy. Wish my company never signed the contract.

Very unhappy. Wish my company never signed the contract.

Pros

The only positive to auto/mate is is at 6:00pm I get to shut it down and not have to worry about it till the next morning.

Cons

Everything, website feed integration is a nightmare, cannot print certain forms CDK can. Its just a way inferior product o CDK.

Cydelle
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Automate is overall great, but could be better in a few areas.

Reviewed on 2024/10/31

Pretty good, some changes I don't like, some are ok. Just needs a little bit of improvement.

Pretty good, some changes I don't like, some are ok. Just needs a little bit of improvement.

Pros

Easy to use, flexible for accounting, and reporting is decent

Cons

Reporting could be improved, some users need multiple windows open as they work on many things at one time, and it doesn't always allow that. Superusers should be able to work in multiple screens and modules at the same time. Also, tends to be a little slow responding at time. I don't like the university being separated from the program now either. And it is hard to find things there too. Also it would be nice to setup recurring AP invoices too, we have a lot of those.
Last request, posting of RO's from Service to accounting would be nice to see them right away instead of delayed. Understandable though.

Allison
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Website & Inventory Platforms

Reviewed on 2019/03/06

Overall, this company is not one to take lightly. These guys are constantly coming out with bigger...

Overall, this company is not one to take lightly. These guys are constantly coming out with bigger and better things while also keeping their support team top notch. There is not much more you can ask for from a consumer standpoint.

Pros

I have used many different inventory and website platforms, and Dealersocket is at the top of the competitors in both areas. This company is so innovative and constantly working to better the products they have to offer. Not to mention the support for all of the different products is the best I have ever experienced. There is no such thing as opening a case and waiting a week until you have to reach back out again and remind them about it. Everything has either gotten taken care of that same day or as fast as they possibly can. When it is not completed that same day, the support rep reaches out to me to update me on the status. That is very rare in this industry and is like a breathe of fresh air!

Cons

The only complaints I have are the capabilities of the website software and what is able to be changed and created by the dealer. I am very technologically inclined and have many ideas and projects for my websites and I have yet to find a provider that can keep up with my ideas and demands, but DealerSocket comes the closest and will always work with me on an idea and they will try to turn it into a reality for me.

Showing 5 reviews of 60 Read all reviews

Auto/Mate FAQs

Below are some frequently asked questions for Auto/Mate.

Auto/Mate offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

Auto/Mate has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Auto/Mate supports the following languages:

English

Auto/Mate supports the following devices:

We do not have any information about what integrations Auto/Mate has

Auto/Mate offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support

Related categories

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