
About IRIO
IRIO offers MMS/SMS marketing solutions to improve loyalty, engagement and conversion rates.
IRIO is a mobile marketing solution specifically developed for for businesses of all sizes in the real estate and retail industries. The software allows users to send surveys, promotions, customer service messages, sweepstakes and more through text messages.
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Reviews
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- Industry: Real Estate
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
It's extremely simple to use and helps accomplish a major task!
Reviewed on 2018/05/31
Pros
Simple interface so it's easy to use and train someone on.
Very organized layout.
The support team is great and very helpful!
Cons
There isn't anything in particular that I don't like about the software. It accomplishes my need in a very quick and efficient manner and I'd highly recommend!
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
We Love Irio!
Reviewed on 2022/08/06
Overall, very positive experience and makes life very easy for communicating with residents in bulk...
Overall, very positive experience and makes life very easy for communicating with residents in bulk and individually
Pros
It is integrated with entrata and creates easy access when communicating with residents
Cons
Sometimes integration is not updated - i.e. current residents, future, etc
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
I am very pleased with almost every aspect of Irio with the exception of 2 issues
Reviewed on 2018/05/31
Pros
The ease of use is excellent and residents really appreciate the text message portion for notifications.
Cons
The inability to respond via text to the text-4-info service is inconvenient, has been going on for an excessive amount of time and yet no reduction to the bill has ever been considered. There were months were I could not respond to any new leads losing potential leases.
I have also had about 6 residents over the last few years that would never receive a text when sent and no explanation could be found.
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It is amazing, I can send a text to all residents or just a single resident regarding any...
Reviewed on 2018/05/31
Constant Communication with the resident, allows them to feel involved.
Constant Communication with the resident, allows them to feel involved.
Pros
It has a app that's AMAZING and easy to use! Extremely convenient to get in contact with a resident after hours, i.e.: noise complaints or emergency. With IRIO I notify my residents immediately , on a recurring bases, or on scheduled date of any upcoming events, projects, policy reminders etc. I wouldn't trade It for any other text management platform on the market right now.
Cons
It is a little hard to upload, email address, phone number at same times from Realpage Onesite, so I don't even upload email addresses. I have not found a report that includes phone, and email on same report for residents in Realpage.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very helpful!
Reviewed on 2018/05/31
easy way to send information and updates to all the residents at one time without worry of leaving...
easy way to send information and updates to all the residents at one time without worry of leaving anyone out.
Pros
Easy to use and great opportunity to keep everyone informed. The residents like that they are updated and informed of things going on the property.
Cons
So far I have not encountered anything that I do not like. I am still finding new and helpful tools that makes sending texts easier.
IRIO FAQs
Below are some frequently asked questions for IRIO.Q. What type of pricing plans does IRIO offer?
IRIO offers the following pricing plans:
- Starting from: US$55.00/month
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of IRIO?
IRIO has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does IRIO support?
IRIO supports the following languages:
English
Q. Does IRIO support mobile devices?
IRIO supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does IRIO integrate with?
We do not have any information about what integrations IRIO has
Q. What level of support does IRIO offer?
IRIO offers the following support options:
24/7 (Live rep), Chat
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