Gem

4.7 (121)
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The AI-Powered Recruiting Platform TA Teams Love.

About Gem

Gem is the AI-powered recruiting platform TA teams love. It helps you maximize productivity, hire faster, and save money – all while giving recruiters a solution they find easy to use. Use Gem as your all-in-one recruiting platform or enhance your existing ATS with integrated products for CRM, sourcing, scheduling, analytics, career sites, events, and more. Over 1,000 companies – from startups to industry leaders like Airbnb, Wayfair, Cintas, Carmax, Doordash, and Zillow – trust Gem to hire with speed and ease. See why Gem is the recruiting industry’s most beloved solution, with a 4.8/5 rating on G2.

With Gem, you can:

• Attract, engage, and hire talent faster: Build talent pipelines across all channels through sourcing, nurture, events, career sites, inbound, and more. With Gem, teams can source talent five times faster and double their talent pipelines.

• Maximize recruiter productivity: Use AI and automation to save time on routine tasks like reviewing applications, scheduling interviews, and managing follow-ups. Recruiters using Gem can review twice as many applications, schedule twice as many interviews, and engage four times as many candidates as before.

• Unlock data-driven recruiting: Get analytics that everyone can use. Debug your funnel, monitor pipelines, forecast hiring, and demonstrate impact, all without complex BI tools. With Gem, TA teams use data to position themselves as strategic partners to the business.

• Simplify your tech stack and cut costs: Consolidate multiple tools into one platform and reduce your spend on recruiting technology, external sourcing, and job boards by up to 50%. Save on standalone solutions with Gem’s end-to-end bundle and take advantage of past candidate relationships to reduce your reliance on sourcing new talent.

And just as we strive to help our customers find great talent, we also invest in our own people and culture. We are proud of the culture we’ve built and have recently been recognized as:
• Forbes America's Best Startup Employers 2024
• Great Place to Work Certified, 2023
• Fortune Best Workplaces for Millennials, 2023

The company has raised $148M in funding from Accel, Greylock, ICONIQ, and more.


Key benefits of Gem

• Attract, engage, and hire talent faster: Build talent pipelines across all channels through sourcing, nurture, events, career sites, inbound, and more. With Gem, teams can source talent five times faster and double their talent pipelines.

• Maximize recruiter productivity: Use AI and automation to save time on routine tasks like reviewing applications, scheduling interviews, and managing follow-ups. Recruiters using Gem can review twice as many applications, schedule twice as many interviews, and engage four times as many candidates as before.

• Unlock data-driven recruiting: Get analytics that everyone can use. Debug your funnel, monitor pipelines, forecast hiring, and demonstrate impact, all without complex BI tools. With Gem, TA teams use data to position themselves as strategic partners to the business.

• Simplify your tech stack and cut costs: Consolidate multiple tools into one platform and reduce your spend on recruiting technology, external sourcing, and job boards by up to 50%. Save on standalone solutions with Gem’s end-to-end bundle and take advantage of past candidate relationships to reduce your reliance on sourcing new talent.


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Reviews

Overall rating

4.7 /5
(121)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support
4.7/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 121
Samantha Veronica
Samantha Veronica
Overall rating
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Friendly platform that makes recruitment processes easier and faster!

Reviewed on 2023/01/09

it's a great product for recruitment duties, easy to learn and use.

it's a great product for recruitment duties, easy to learn and use.

Pros

The two features that I like the most about Gem is the automation of the email campaign that save a lot of time in terms of candidate contact and the reports I can download to track team performance. Is very easy to read, understand and really helpful for our recruitment duties.

Cons

There's no way to share a project with my external clients, as an agency is a big deal cause I have to add the candidates to other document/platform to share with external stakeholder.

Jonathan
Jonathan
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Gem beautifully automates so much of sourcing outreaches and reporting with graphs

Reviewed on 2022/09/07

Pros

Categorizing prospects into projects, automatic detection of whether they replied to outreaches, the sequence/outreach automation is great, the data analytics seem helpful too though I haven't spent much time on it.

Cons

I had to troubleshoot with tech support about correctly counting prospects as converted to candidates since at first it wasn't doing that for all candidates that were in our ATS, but it seems to have self-corrected or been corrected by support. I'd make it a little easier to add notes about candidates and make them visible on the project columns, and also make a way to manually mark as converted to candidate on the ATS (maybe by linking on the ATS) if it doesn't automatically detect. Also I'm not sure why I sometimes have to manually add in a prospects info when adding to Gem from Linkedin, but if that could be better automated that could save time and make sourcing less burdensome.

Kait
Overall rating
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Gem for recruiters

Reviewed on 2023/04/20

Pros

I really like that Gem makes it easy to track my outreach stats and pipeline.

Cons

I wish that you were able to send LinkedIn messages directly through gem rather than setting sequences for LI messages and having to go back and send manually. It feels clunky at this stage still.

Victor
Victor
Overall rating
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Greatest prospect outreach tool!

Reviewed on 2022/05/23

Since really diving into Gem back in September of 2021, I've found this to be such a great tool to...

Since really diving into Gem back in September of 2021, I've found this to be such a great tool to use. The support we get from [SENSITIVE CONTENT] as well, is certainly very, WHITE GLOVE! I love everything Gem is and how impactful it's been in my day to day work.

Pros

Some of the most helpful features for me when using Gem, is the data and analytics it provides. It's impressive how it can break down analytics based on stages in sequences, projects, and also gives you freedom to build custom reports, as needed (per recruiter, per job, timeline basis, etc).

Cons

One of the things I wish Gem did contain was the 'interested/not interested/reach out later' options in the project view. It has it in the sequence view, but not for projects. I find that this would be very helpful as sometimes there is a lot of people in a project that don't necessarily get added to a sequence as Gem was unable to populate an email for them; if that's the case, then I typically proceed to send this person an inMail or a connection request on LinkedIn along with a message. It would be good if we can track their responses in the project view as well to also see how many people IN TOTAL are responding, not responding, etc.

Talya
Talya
Overall rating
  • Industry: Biotechnology
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I am loving GEM!

Reviewed on 2022/04/12

I have really enjoyed Gem and would highly recommend that you try it out! You can also create a...

I have really enjoyed Gem and would highly recommend that you try it out! You can also create a dashboard of analytics on projects you create and on positions linked to your ATS which can really help to paint a picture for hiring teams.

Pros

My favorite thing about Gem is that it integrates with my ATS system as well as LinkedIn Recruiter. I am able to see if my colleagues have added a potential candidate to a project or reached out to them. Reaching out to the same candidates provides a bad experience. Gem uses personal email addresses which adds a personal touch when reaching out. I also love the fact that I can set up dates/times for messages to go out, 5 and 6 days after each message. This feature is customizable and the analytics prove that candidates will respond even on the third try. With Gem, you don't have to worry about anything, your email sequences are scheduled once you send out your first message. It's a wonderful tool that has helped me find great passive candidates for my roles.

Cons

I would say there are many times where the email address is incorrect or is no longer in use. My solution to that is to send an introductory message through LinkedIn (only once) and then send the full sequence in Gem that way you are hitting both sides in case the individual does not have an email.

Showing 5 reviews of 121 Read all reviews

Gem FAQs

Below are some frequently asked questions for Gem.

Gem offers the following pricing plans:

  • Free Trial: Available

For a custom quote, feel free to request a demo.

Gem has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Gem supports the following languages:

English

Gem supports the following devices:

Gem integrates with the following applications:

AlexisHR, AmazingHiring, Ashby, Avature, Avionté, BambooHR, Behance, Bob, Breathe, Breezy, Calendly, Cezanne HR, Checkr, CoderPad, Comeet, Deel, Dice, Docusign, Doximity, Factorial, GitHub, Gmail, GoodTime Hire, Google Calendar, Google Workspace, Greenhouse, Gusto, Handshake, Humaans, JazzHR, Jobvite, Lever, Microsoft Outlook, Microsoft Teams, Nmbrs, Okta, Oracle Taleo Cloud, Personio, Piazza, Remote, Rippling, SAP SuccessFactors HXM Suite, Sapling, SeekOut, Slack, SmartRecruiters, Stack Overflow for Teams, Teamtailor, Workable, Workday HCM, XING TalentManager, Zoho People, hireEZ, iCIMS Talent Cloud

Gem offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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