--- description: Learn how UserExperior can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: UserExperior Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Heatmap Tools](/directory/1293/heatmap/software) > [UserExperior](/software/2052574/userexperior) # UserExperior Canonical: https://www.getapp.za.com/software/2052574/userexperior > UserExperior is a qualitative mobile analytics tool to visualize and improve broken experiences inside your app. > > Verdict: Rated **4.3/5** by 3 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of UserExperior \- Get visual insights into issues with interactions using heatmaps - Understand user behavior and crashes using session recordings - More meaningful funnel analysis with reasons behind drop offs - Charts to visualize user journeys between different screens of the app ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 3 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: UserExperior - **Founded**: 2016 ## Commercial Context - **Starting Price**: ₹199,00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: UserExperior offers a free version and a free 14 days trial with complete premium features. Contact UserExperior for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Available Countries**: India ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Escalation - Behavior Tracking - Behavioral Analytics - Conversion Rate Optimization - Conversion Tracking - Customer Activity Tracking - Customer Experience Management - Customer Segmentation - Dashboard - Data Visualization - Engagement Tracking - Geographic Maps - Heatmaps - Monitoring - Real-Time Analytics - Real-Time Data - Real-Time Notifications ## Integrations (8 total) - Amplitude - AppsFlyer - Apptimize - CleverTap - Crashlytics - Firebase - Mixpanel - MoEngage ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Heatmap Tools](https://www.getapp.za.com/directory/1293/heatmap/software) ## Related Categories - [Heatmap Tools](https://www.getapp.za.com/directory/1293/heatmap/software) - [Customer Experience Software](https://www.getapp.za.com/directory/601/customer-experience/software) - [Mobile Analytics Software](https://www.getapp.za.com/directory/1041/mobile-analytics/software) - [User Experience Software](https://www.getapp.za.com/directory/1287/ux/software) - [Customer Journey Mapping Tools](https://www.getapp.za.com/directory/1611/customer-journey-mapping-tools/software) ## Alternatives 1. [Hotjar](https://www.getapp.za.com/software/101789/hotjar) — 4.6/5 (539 reviews) 2. [Fullstory](https://www.getapp.za.com/software/116603/fullstory) — 4.6/5 (67 reviews) 3. [Contentsquare](https://www.getapp.za.com/software/133403/contentsquare) — 4.8/5 (116 reviews) 4. [Smartlook](https://www.getapp.za.com/software/108697/smartlook) — 4.7/5 (136 reviews) 5. [Insightech](https://www.getapp.za.com/software/2060442/insightech) (0 reviews) ## Reviews ### "Easy to use and saves several hours of support time" — 4.0/5 > **Deepanshu** | *21 December 2021* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: UserExperior is easier than other app analytics tools. We loved the simple and intuitive interface. The support has been great. > > **Cons**: Nothing major to dislike but I would recommend the team to keep improving and building new features. > > We are using UserExperior to understand behavioral patterns on our app’s UI, that’s mostly button click data. The highest benefit was reduction in support resolution time. Our support team could look at the session replay videos and resolve the complaints faster. ----- ### "Best Heat map tool for mobile apps in the market." — 5.0/5 > **Sanjay** | *19 December 2021* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: We used heatmap analytics to understand where our users interact on the app screen, what caused user frustration and confusion. The powerful insights from the UserExperior heatmap tool enabled us to get instant areas of improvement in the usability of the app. > > **Cons**: None that we remember but there are always areas of optimization. > > We are an app used by users in the medical fraternity across different geographies, one of our challenges was to understand if our product is usable and if there were any usability issues our users experienced while using the app. When we introduced UserExperior’s heatmap tool into our mobile app, it started providing instant insights into our app’s usability and helped our design teams to quickly identify UI bottlenecks such as Rage interactions, user confusion etc.. ----- ### "A potentail good tool to track app user." — 4.0/5 > **Dasser** | *07 June 2022* | Computer Software | Recommendation rating: 5.0/10 > > **Pros**: I really liked the heatmap, on which I see any click action and even a video for every action the user does on the app. > > **Cons**: UserExperior is not very friendly to normal users (non-developers). > > It's an average experience. ## Links - [View on GetApp](https://www.getapp.za.com/software/2052574/userexperior) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data