About vWorkApp

vWork software is job scheduling and dispatch software for field workers, that makes your team more efficient and improves your customer experience. You allocate jobs more efficiently, your field workers know where and when each job is scheduled in an easy- to-use app and your customers are kept informed every step of the way. From market leading route optimization, to repeating jobs automation and health and safety modules, our advanced job scheduling platform allows your team to be more efficient.

Key benefits of vWorkApp

vWork software brings a powerful scheduling hub for dispatchers together with an app for field workers. This combination, including the seamless communication between them, means that both dispatchers and field workers can work efficiently and productively - on each and every job.

You can schedule large volumes of jobs or jobs with complex workflows quickly with intuitive and easy-to-use software. Set repeating jobs in advance and customized templated workflows make it easy to dispatch jobs and for field workers to complete the jobs with 100% accuracy.

Use the map view to know exactly where your field workers are, as well as jobs and equipment for efficient job scheduling. Easily add or change the workflow as you win different types of business. vWork software scales easily to schedule thousands of jobs each month.

vWork's health and safety module means that field workers must acknowledge risks, record new risks and report accidents.

With mature code and an advanced API, its easy to integrate with existing systems.

Working on the move is easy for field workers as they can accept and complete jobs using the iOS and Android apps.

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, Ireland, Japan, New Zealand, United States

Supported Languages

English

Images

vWork scheduling portal and mobile app
Mobile app views including sign-on-glass POD
Scheduling portal
Route optimization
Jobs marked on dispatchers map view
Safety check as seen by mobile worker
View 7 more
vWorkApp video
vWorkApp screenshot: vWork scheduling portal and mobile app vWorkApp screenshot: Mobile app views including sign-on-glass POD vWorkApp screenshot: Scheduling portal vWorkApp screenshot: Route optimization vWorkApp screenshot: Jobs marked on dispatchers map view vWorkApp screenshot: Safety check as seen by mobile worker

Features

Total features of vWorkApp: 75

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Client Portal
  • Contact Database
  • Contract/License Management
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dispatch Management
  • Drag & Drop
  • Electronic Signature
  • Employee Scheduling
  • Geographic Maps
  • Group Scheduling
  • Historical Reporting
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Location Tracking
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Online Booking
  • Online Time Clock
  • Order Management
  • Order Tracking
  • Performance Metrics
  • Project Templates
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Resource Scheduling
  • Role-Based Permissions
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Service History
  • Status Tracking
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Timesheet Management
  • Transportation Management
  • Work Order Management
  • Workflow Management

Alternatives

ServiceWorks

4,1
#1 Alternative to vWorkApp
ServiceWorks is a cloud-based field operations management solution which provides tools for scheduling, dispatch,...

AroFlo

4,3
#2 Alternative to vWorkApp
AroFlo is a full featured, mobile job management system for the field service and construction industries that...

Jobber

4,6
#3 Alternative to vWorkApp
Jobber’s award-winning software is perfect for home services businesses that want to keep jobs on track and provide a...

FieldPulse

4,6
#4 Alternative to vWorkApp
FieldPulse is an all-in-one field service management solution with fully featured mobile apps for Android & iOS...

Reviews

Overall rating

4,5 /5
(25)
Value for Money
4,7/5
Features
4,3/5
Ease of Use
4,6/5
Customer Support
4,7/5

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Showing 5 reviews of 25
Stuart M.
Overall rating
  • Industry: Retail
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reliable software that performs well, A+++

Reviewed on 2018/06/26

It was the easiest software for our company to use based on past experiences with other similar...

It was the easiest software for our company to use based on past experiences with other similar software.

Pros

I really love the clean, easy-to-use interface and how everything is laid out in a logical format. It's easy to get your head around right from the start and very easy to customise, too.

Cons

Occasionally if you're in a rush to fill something out and accidentally miss something you can't proceed until you've "fixed" what you missed. It'd be helpful if it made it more obvious what information you're missing and give you a quick option to fix it.

Neelam K.
Overall rating
  • Industry: Building Materials
  • Company size: 501-1 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great Tool for my work

Reviewed on 2021/02/28

Very easy to use and easy to navigate as well. Can be emailed through straight away to customers. I...

Very easy to use and easy to navigate as well. Can be emailed through straight away to customers. I find issues captured via pics and loaded onto VWorks prove as an invaluable tool. Reports load quick, doesnt take ages to download, and very simple to read through, quite self explanatory. Excellent tool that I can use to answer several queries straight away without wasting much time in emailing queries and procurring answers from different departments.

Pros

Site inspection reports clearly capture issues on site. When reports have clear pictures attached its easier to email them through to merchants rather than verbally explaining them.
And also when site deliveries have been completed, and reports clearly logged on VWorks, its proof that we have done our job correctly. Saves time sending someone to site every time there is any problem. Most of the issues get resolved just by checking these VWorks reports and reporting back to customers and merchants.

Cons

If time spent onsite could be captured automatically rather manually being entered by teams, would be mush more accurate. With these delivery reports sometimes when time spent onsite is questioned, then we have to procure GPS reports from despatch team to accompany delivery reports to justify time related questions.

Verified Reviewer
Overall rating
  • Company size: 11-50 Employees
  • Used Other for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

good app

Reviewed on 2018/04/09

Pros

Useful for its purpose. get all the information and required functionality for what is build for. Good app.

Cons

Not used extensively so I do not find any shortcomings for the app. I need to use more find the least interested features.

Andrew D.
Overall rating
  • Industry: Internet
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

vWork is a simple yet powerful workforce management tool

Reviewed on 2021/02/16

Getaround's use case has changed over the years. We used to dispatch jobs to mobile workers and had...

Getaround's use case has changed over the years. We used to dispatch jobs to mobile workers and had a very high touch dispatch team that managed the worker's days. Now we use vWork to assign our 3rd party vendors work and invoice them the work they did for us.

Pros

Amazing customer service, low maintenance after initial setup (from an admin perspective), Alerts are a powerful feature when paired with Zapier Email Parser, Job Templates are extremely useful, Invoicing is easy to use and helpful when billing (or getting billed) for work. Overall vWork is a solid workforce management software that won't break the SaaS budget.

Cons

XML only accepted in API calls, not having access to conditional custom fields, dispatchers switching through boards on web view can be slow to load if board has a lot of workers/jobs, messaging system is not great, only 1 catch Hook.

Scott M.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

I use this product for approximately 80 in my team. I find it hugely valuable and simple to...

Reviewed on 2018/06/22

The software frees up resources and adds value. I found it paid for itself very quickly through...

The software frees up resources and adds value. I found it paid for itself very quickly through better time keeping and great utilisation of the team.

Pros

The schedule / grant chart is an excellent tool to organise you Team.

You gain an excellent appreciation for the current state of operations. Who has finish, who is starting a job and what step they are up to.

By linking to each job and worker through the app you transform your operation with electronic collection of valuable information.

Customers can also raise there own jobs through the customer portal.

The team are actively developing the solution and updates and improvements occur regularly.

Support is first class.

Cons

I would love the software to also track assets beside workers.

You can do this if you make the worker the asset.

But ideally the team need to add this as an option.

I know they are actively considering this for the future.

I'd also love to see the text alerts have greater customisation.

Showing 5 reviews of 25 Read all reviews

vWorkApp FAQs

Below are some frequently asked questions for vWorkApp.

vWorkApp offers the following pricing plans:

  • Starting from: US$39,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Every business is different - and that's why our pricing flexes with your needs, the number of users, the features you adopt and so on. We will give you pricing specific to your situation - rather than treat you as if you're the same as the business next door. A starter package starts at $39 / per user / per month.

We do not have any information about vWorkApp features

vWorkApp has the following typical customers:

11-50, 51-200, 201-500, 501-1 000, 1 001+

vWorkApp supports the following languages:

English

vWorkApp supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

vWorkApp integrates with the following applications:

EROAD, Google Maps, MYOB Advanced, QuickBooks Online Advanced, Quickbooks Online, Salesforce Marketing Cloud, Xero

vWorkApp offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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