Datto SaaS Defense

About Datto SaaS Defense
Datto SaaS Defense is a cloud based threat protection software for Microsoft 265. The software was specifically designed to help users proactively defend their systems against phishing attacks, malware, and emails that target OneDrive, Microsoft Exchange, Teams and SharePoint. The software offers features such as first encounter detection, email security, MSP packaged security and many more.
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- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A Few Reasons to Like Datto SaaS over the rest
Reviewed on 2023/10/30
In overall, I am very satisfied with their product line. Instead of adopting to use multiple...
In overall, I am very satisfied with their product line. Instead of adopting to use multiple solutions to protect different modules of the M365 suite, a one stop, but a robust solutions is much more worthy.
I highly appreciate the support provided by their support teams 24x7
Pros
Datto SaaS Defence is a one stop solution for MSPs to protect Microsoft 365 applications, including Exchange, OneDrive, SharePoint, and Teams in the modern world.
I like their pro-active protection. Majority of the organizations use M365 Services and the same reasons makes them vulnerable for wide-spread attacks. So, as MSPs we need to always provide our clients a robust solutions to stay ahead of the lead.
Cons
Can't think of a real feature to dislike. The only think I can think of is the price, but again, its not a feature to like or dislike.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome review!
Reviewed on 2024/08/19
Overall, I've enjoys SaaS defense quite a lot!
Overall, I've enjoys SaaS defense quite a lot!
Pros
Easy to onboard and the UI is fairly intuitive!
Cons
The google workspace onboarding still has a legacy UI that confuses some clients with its use.

- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
The word: False Positive The outcome: Massive labor costs
Reviewed on 2023/09/08
Would not use again. Labor costs too high no automation to speak of and even the allow rules make...
Would not use again. Labor costs too high no automation to speak of and even the allow rules make noise.
Pros
The image AI tools and explosion testing tools are very cool looking
Cons
So noisy it makes 30 page invoices for our customers, non-granular reporting and alerting means we get alerts for matched rules to allow email through, alerts for "bad mail" and once we review it has no way to mark it reviewed so labor costs are through the roof on this product.
Datto SaaS Defense FAQs
Below are some frequently asked questions for Datto SaaS Defense.Q. What type of pricing plans does Datto SaaS Defense offer?
Datto SaaS Defense offers the following pricing plans:
- Free Trial: Not Available
Contact Datto for pricing information.
Q. Who are the typical users of Datto SaaS Defense?
Datto SaaS Defense has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Datto SaaS Defense support?
Datto SaaS Defense supports the following languages:
English
Q. Does Datto SaaS Defense support mobile devices?
Datto SaaS Defense supports the following devices:
Q. What other apps does Datto SaaS Defense integrate with?
We do not have any information about what integrations Datto SaaS Defense has
Q. What level of support does Datto SaaS Defense offer?
Datto SaaS Defense offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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