Tactic

About Tactic
TACTIC helps manufacturers with daily operations by streamlining the planning and scheduling of resources to meet production targets. Users can use the platform to change manufacturer schedules, monitor progress, and improve customer service. As a production company expands, the software reorganizes operations to avoid breakdowns in schedules. Manufacturers can also plan resources and estimate delivery dates to increase customer satisfaction.
The production planning software aims to replace cumbersome spreadsheets and wallboards. TACTIC software maintains schedules and keeps planners up-to-date through the automation order changes. The schedule planner can also identify problems, highlight bottlenecks, and inform manufacturers and customers of potential delays or late orders. The platform offers integration support for most ERP systems, and then it uses shared data to create accurate schedules and increase the efficiency of overtime use.
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Reviews
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- Industry: Packaging & Containers
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The ability to customize and to integrate TACTIC into the existing ERP/MRP was key!
Reviewed on 2023/04/19
TACTIC is great. If you need help scheduling you production workflow, this is what you are looking...
TACTIC is great. If you need help scheduling you production workflow, this is what you are looking for.
Pros
First - The customer service is unbeatable! From start to finish, the Waterloo support team is right beside you every step of the way. It is one of the most intelligent and talented teams that I have worked with.Second - The user interface, and ease of use, made the implementation go that much smoother.Third - After implementation, the support didn't stop. As we shifted all MFG scheduling over to TACTIC, we discovered additional changes we wanted to make. Waterloo was there with the support and even offered suggestions.Last but definitely the biggest/most important Pro - This software works! All of the pros above are amazing, but when you get more than you expected from every part of TACTIC, there isn't much room for complaint.
Cons
I don't have any complaints about TACTIC. It does what it advertises and more!My issues have been with the mindset of the shop floor.
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly configurable and flexible scheduling software.
Reviewed on 2018/12/04
Pros
The Waterloo customer support team is exceptional. They're extremely personable, knowledgeable and creative. We manage a specialty food business and configured TACTIC to schedule two separate continuous manufacturing processes. The entire scheduling cycle has reduced dramatically and we can navigate around issues that previously created bottlenecks and unnecessary downtime. TACTIC is very powerful and highly configurable to meet all types of business processes and needs.
Cons
The interface can be upgraded but the underlying functionality is extremely powerful.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Effective Scheduling Software with great Customer Service
Reviewed on 2016/04/07
Tactic has been a solid scheduling package for our use. We have roughly 1500 orders in progress at...
Tactic has been a solid scheduling package for our use. We have roughly 1500 orders in progress at any one time, and Tactic keeps everything flowing smoothly. The Customer Service could not be better, the Waterloo team is always happy to work thru any issues, and often goes out of their way to help find solutions to problems, if they arise.
- Industry: Packaging & Containers
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Solid scheduling and production management software, with peerless customer service.
Reviewed on 2018/03/08
Pros
TACTIC helped our company streamline our scheduling procedures--specifically regarding increased visibility and organization of our daily operations.
Cons
The graphic interface and general aesthetic is somewhat lacking, but the guts are what matter here and TACTIC delivers on those fronts. The algorithms and reporting features have been heavily tested and customized, and are utilized repeatedly daily, performing with excellence and ease.
- Industry: Business Supplies & Equipment
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Tactic Integration for Production
Reviewed on 2018/11/13
Working with Waterloo and Customer support specifically has been a pleasure. The team are very...
Working with Waterloo and Customer support specifically has been a pleasure. The team are very helpful and provide insight and solutions far beyond the sale.
Pros
The software enables us to categorize and prioritize our production at multiple work stations within work centers based on due dates and attributes.
Cons
I like the software. My main problems are internal to my organization. Too many upgrades and changes.
Tactic FAQs
Below are some frequently asked questions for Tactic.Q. What type of pricing plans does Tactic offer?
Tactic offers the following pricing plans:
- Free Trial: Available
Please contact Waterloo Manufacturing Software directly for pricing info
Q. Who are the typical users of Tactic?
Tactic has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Tactic support?
Tactic supports the following languages:
English
Q. Does Tactic support mobile devices?
Tactic supports the following devices:
Q. What other apps does Tactic integrate with?
We do not have any information about what integrations Tactic has
Q. What level of support does Tactic offer?
Tactic offers the following support options:
Chat
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