CloudM Automate

4.5 (32)
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Microsoft 365 and Google Workspace customer.

About CloudM Automate

Drive cost and time efficiency by automating manual data management tasks.

Automation is at the heart of CloudM, by allowing you to create data workflows that are attached to a dynamic group of users you can automate manual tasks like on-boarding, off-boarding, backup policy assignment and data archiving. Saving you time, money and making you more secure by eliminating human error.

With over 40,000 customers across 107 countries across the Globe including the likes of Netflix, Spotify & Uber.


Key benefits of CloudM Automate

1. Take ownership and control of your data by migrating it wherever you want, whenever you want.

2. Increase the governance and reduce the cost of your data with backup and archive solutions.

3. Save time and money by automating manual, repetitive data management tasks like onboarding and offboarding and email signature management.


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Not sure about CloudM Automate? Compare with a popular alternative

CloudM Automate

4.5 (32)
VS.

Starting Price

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US$1.00
month

Pricing Options

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Free trial
Free version
Free trial

Features

51
42

Integrations

9
53

Ease of Use

4.5 (32)
4.2 (27)

Value for Money

4.5 (32)
3.8 (27)

Customer Service

4.3 (32)
4.0 (27)
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Reviews

Overall rating

4.5 /5
(32)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support
4.3/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 32
Pablo
Pablo
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A tool for acceleration

Reviewed on 2020/11/24

A possitive experience for a needed product.

A possitive experience for a needed product.

Pros

Helped us in complex migration scenarios where time is at the escence. Without this tool the manual taks and controls could delay the process for weeks.

Cons

Cost per user and process time, in some cases the cost per user is a hard sell for customers.

Response from CloudM

We are glad to hear we have been beneficial for you Pablo!

Courtney
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

CloudM Manage Review

Reviewed on 2020/11/20

This tool has improved in the past year. The new layout the team did in the past 6 months has...

This tool has improved in the past year. The new layout the team did in the past 6 months has greatly improved the experience and I think will help partners like Onix sell it more.

Pros

As a remote company that is Cloud based (we don't have a traditional LDAP, etc) , we have the opportunity to allow our end-users to update their own information in CloudM Manage based on the information that they want to provide. I love this idea because it is empowering our users to take control of the information, especially if they are moving to new places or getting new phone numbers, we take out IT as the middleman. This is actually part of our onboarding process to have the new employee go fill out this information!

From an administrator/implementation, I enjoy the domain insights and the ability to have smart groups. Smart groups are HUGE considering Google has not had dynamic groups and even now coming out in beta that is fairly limited. Smart groups are more intuitive for administrators who aren't skilled in APIs so it still one-ups the future of dynamic groups in Google.

Lastly "MIGRATE" Email in the offboarding! This is HUGE! Other tools don't offer this as a deprovisioning workflow.

Cons

I think it's still not as intuitive to create different smart contacts and groups by utilizing the search functionality. That always trips me up a bit. Also I wish in the "Roles" section you could see who all is assigned to the different roles. This can be a bit confusing.

Alternatives Considered

BetterCloud

Response from CloudM

Thank you for your feedback and criticisms. We've taken your thoughts to heart and we hope to improve in these ways.

Adam
Overall rating
  • Industry: Primary/Secondary Education
  • Company size: 501–1,000 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Lots of features, but a buggy product with terrible support and documentation

Reviewed on 2020/11/17

Migrating from Micro Focus Groupwise to gMail. It did not go smoothly.

Migrating from Micro Focus Groupwise to gMail. It did not go smoothly.

Pros

It provided lots of options for source and destination platforms, and lots of ways to handle and translate data.

Cons

It simply did not work for a large portion of my users, and support is near non-existent. Unable to actually speak to anyone about support, multiple days between emails from support, generally asking for you to send duplicates of logs that you already sent. Possibly the worst support experience with any paid company that I've ever experienced.

Response from CloudM

Thankyou for the fair feedback. We will be in contact regarding this.

Tyler
Overall rating
  • Industry: Motion Pictures & Film
  • Company size: 201–500 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Works for a messy job - SLOW

Reviewed on 2020/11/23

We used this software to move from an outside separate Gsuite into a combined divisional Gsuite. ...

We used this software to move from an outside separate Gsuite into a combined divisional Gsuite. We also used it for bringing in O365 into our Divisional Gsuite.

Again, slow as molasses. Support was marginal, especially when you need it the most.

Also, transitioning a domain name over from Gsuite to Gsuite can't be done easily because no two Gsuite accounts can have the same name. That means, there is a block of time 8-48 hours minimum that may miss messages.

Pros

The software does what it's supposed to do by moving items from Gsuite to Gsuite, O365 to Gsuite. This includes Google Drive and all updates.

Cons

It's so slow.

The process of moving items across takes days. Just to run an update (not many files changing takes 8-48 hours). This makes planning a transition difficult. There's seems to be no way to speed it up and support was unhelpful in this process. I don't know if this is specifically because of API limits or what?

Once you do the transition from Gsuite to Gsuite and then rename the accounts, it breaks the link, possibly leaving possibly many emails and docs not transitioned over.

Response from CloudM

Thanks for the review Tyler, we will definitely be looking into what we can do to speed up the process!

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

CloudM is easy to use

Reviewed on 2020/11/17

I am very pleased, with the overall experience, services work as intended

I am very pleased, with the overall experience, services work as intended

Pros

The Web UI design, easy of use, the functionalities that are needed and available for each of use cases

Cons

support would be most responsive for us in the US, not waiting for UK folks to solve incidents

Response from CloudM

Thankyou for the positive review. Its great to hear this kind of feedback for CloudM.

Showing 5 reviews of 32 Read all reviews

CloudM Automate FAQs

Below are some frequently asked questions for CloudM Automate.

CloudM Automate offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Please contact CloudM directly for pricing details.

CloudM Automate has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

CloudM Automate supports the following languages:

English

CloudM Automate supports the following devices:

CloudM Automate integrates with the following applications:

BambooHR, Dropbox Business, Google Cloud, Google Workspace, Microsoft 365, Microsoft Azure, Okta, Slack, Virtru

CloudM Automate offers the following support options:

Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat

Related categories

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