HiveDesk
About HiveDesk
Recover lost revenue and save money by automatically tracking time with HiveDesk. Track time and monitor productivity through web app. HiveDesk has a simple, intuitive user interface making it super easy to use by you and your team. Build trust with clients and provide constructive feedback to employees with automatic screenshots. Reduce billing and payment errors with automatic timesheets. Get PDF and Excel reports emailed to you automatically.
Key benefits of HiveDesk
Save money - Pay remote employees exactly for the hours worked
Recover lost revenue – never miss an hour when invoicing clients
Improve employee productivity – Use automatic screenshots to analyse your employees activities and help them get better
Build trust and transparency with clients
Track time for unlimited number of projects
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Reviews
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- Industry: Printing
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect for Our Business
Reviewed on 2019/02/01
Our experience with Hivedesk has been stellar and in fact we have recommended it to many of our...
Our experience with Hivedesk has been stellar and in fact we have recommended it to many of our clients as well. We have a large contracted services footprint and many clients have asked us how we manage it and we have told them of Hivedesk. We love the ease of use and simplicity of the client and interface.
Pros
It is extremely easy to use and very user friendly and intuitive. My work from home staff never have an issue with it, it has never affected our system or our operation and works quietly and reliably in the background. As the work from home manager, I find the reporting easy to generate. We don't need a complex system and Hivedesk gives us the information we need without a lot of clutter to effectively manage our remote staff.
Cons
There are only a few minor issues. One, when installing, the client itself is easy to install but you usually have to update your Java on almost every new install. Hivedesk does provide a link to update Java when needed which is nice, but it has to be done on most installs. Secondly, while there response through the intercom message system is fast and very effective, it would be nice if they had a live support or customer service number.
- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Tracking time with HiveDesk
Reviewed on 2023/11/16
We have been using HiveDesk for more than two years, they have improved the features and interface...
We have been using HiveDesk for more than two years, they have improved the features and interface to make it more user friendly.
Pros
It is a great tool to tracking time, it is affordable and easy to implement.
Cons
Some features are not easy to find, like changing work sessions.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Value for money product
Reviewed on 2023/11/10
Pros
Tracking developer's time and productivity. Also the random screenshots.
Cons
The speed at which the reports are generated is very slow. Overall admin reports can be improved.
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Hivedesk Review
Reviewed on 2023/11/10
Pros
Ease of monitoring employee productivity.
Cons
I have not found any Cons to Hivedesk thus far.
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great tracking platform
Reviewed on 2023/11/15
Pros
Being able to track the time and activity of employees. This is a very useful productivity tracker.
Cons
I don't have any serious issues with HiveDesk.
HiveDesk FAQs
Below are some frequently asked questions for HiveDesk.Q. What type of pricing plans does HiveDesk offer?
HiveDesk offers the following pricing plans:
- Starting from: US$5.00/month
- Pricing model: Subscription
- Free Trial: Available
Plans start at $5/user/month. Add more users by upgrading the plan.
Q. Who are the typical users of HiveDesk?
HiveDesk has the following typical customers:
11–50, 51–200, 201–500
Q. What languages does HiveDesk support?
HiveDesk supports the following languages:
English
Q. Does HiveDesk support mobile devices?
HiveDesk supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does HiveDesk integrate with?
HiveDesk integrates with the following applications:
Asana
Q. What level of support does HiveDesk offer?
HiveDesk offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base
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