HiveDesk

Employee time tracking and productivity monitoring software.

About HiveDesk

Recover lost revenue and save money by automatically tracking time with HiveDesk. Track time and monitor productivity through web app. HiveDesk has a simple, intuitive user interface making it super easy to use by you and your team. Build trust with clients and provide constructive feedback to employees with automatic screenshots. Reduce billing and payment errors with automatic timesheets. Get PDF and Excel reports emailed to you automatically.


Key benefits of HiveDesk

Save money - Pay remote employees exactly for the hours worked
Recover lost revenue – never miss an hour when invoicing clients
Improve employee productivity – Use automatic screenshots to analyse your employees activities and help them get better
Build trust and transparency with clients
Track time for unlimited number of projects


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Starting Price

US$25,00
month
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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4,4 /5
(27)
Value for Money
4,5/5
Features
4,3/5
Ease of Use
4,4/5
Customer Support
4,3/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 27
Jeff
Jeff
Overall rating
  • Industry: Printing
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect for Our Business

Reviewed on 2019/02/01

Our experience with Hivedesk has been stellar and in fact we have recommended it to many of our...

Our experience with Hivedesk has been stellar and in fact we have recommended it to many of our clients as well. We have a large contracted services footprint and many clients have asked us how we manage it and we have told them of Hivedesk. We love the ease of use and simplicity of the client and interface.

Pros

It is extremely easy to use and very user friendly and intuitive. My work from home staff never have an issue with it, it has never affected our system or our operation and works quietly and reliably in the background. As the work from home manager, I find the reporting easy to generate. We don't need a complex system and Hivedesk gives us the information we need without a lot of clutter to effectively manage our remote staff.

Cons

There are only a few minor issues. One, when installing, the client itself is easy to install but you usually have to update your Java on almost every new install. Hivedesk does provide a link to update Java when needed which is nice, but it has to be done on most installs. Secondly, while there response through the intercom message system is fast and very effective, it would be nice if they had a live support or customer service number.

Verified Reviewer
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Crucial to managing a team of hourly remote workers.

Reviewed on 2019/01/25

Pros

Hivedesk allows us to manage remote workers in multiple time zones and locations. One of the challenges with having remote workers is you don't have the same ability to see they are actually working as you do with in office workers. We use a number of hourly freelance workers and Hivedesk gives us screenshots shots and activity rates to ensure they are working the hours they are billing us for. Its not something we monitor all the time, but rather use as a tool when we think there is a performance issue.

Cons

We have had the occasional setup issue, but this is usually resolved quickly.

MATHEW
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Value for money product

Reviewed on 2023/11/10

Pros

Tracking developer's time and productivity. Also the random screenshots.

Cons

The speed at which the reports are generated is very slow. Overall admin reports can be improved.

Luis
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Tracking time with HiveDesk

Reviewed on 2023/11/16

We have been using HiveDesk for more than two years, they have improved the features and interface...

We have been using HiveDesk for more than two years, they have improved the features and interface to make it more user friendly.

Pros

It is a great tool to tracking time, it is affordable and easy to implement.

Cons

Some features are not easy to find, like changing work sessions.

Dave
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Keeps Honest People Honest

Reviewed on 2019/02/22

In today's world, remote work is a given. We use this software to handle those challenges. We tried...

In today's world, remote work is a given. We use this software to handle those challenges. We tried a lot of the competitors and for many reasons hivedesk won. Plus, team loves their support. Fast and attentive.

Pros

We love hivedesk. It allows us to track peoples use and find areas of weakness. Their price level is perfect for us and we love their reporting.

Cons

The one report I want they don't have. We have a request in, but we have not gotten it. Outside of that, very impressed with solution!

Showing 5 reviews of 27 Read all reviews

HiveDesk FAQs

Below are some frequently asked questions for HiveDesk.

HiveDesk offers the following pricing plans:

  • Starting from: US$25,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Plans start at $15 / month for 3 users. Add more users by upgrading your plan.

HiveDesk has the following typical customers:

11–50, 51–200, 201–500

HiveDesk supports the following languages:

English

HiveDesk supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

HiveDesk integrates with the following applications:

Asana

HiveDesk offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base

Related categories

See all software categories found for HiveDesk.