HiveDesk

Employee time tracking and productivity monitoring software.

About HiveDesk

Recover lost revenue and save money by automatically tracking time with HiveDesk. Track time and monitor productivity through web app. HiveDesk has a simple, intuitive user interface making it super easy to use by you and your team. Build trust with clients and provide constructive feedback to employees with automatic screenshots. Reduce billing and payment errors with automatic timesheets. Get PDF and Excel reports emailed to you automatically.

Key benefits of HiveDesk

Save money - Pay remote employees exactly for the hours worked
Recover lost revenue – never miss an hour when invoicing clients
Improve employee productivity – Use automatic screenshots to analyse your employees activities and help them get better
Build trust and transparency with clients
Track time for unlimited number of projects

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, India, United States

Supported Languages

English

Images

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HiveDesk screenshot: HiveDesk screenshot: HiveDesk screenshot: HiveDesk screenshot:

Features

Total features of HiveDesk: 13

  • Automatic Time Capture
  • Monitoring
  • Multiple Billing Rates
  • Online Time Tracking Software
  • Parent Task
  • Percent-Complete Tracking
  • Projections
  • Reporting/Analytics
  • Spreadsheet View
  • Task Editing/Updating
  • Task Progress Tracking
  • Time Tracking
  • Timesheet Management

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Reviews

Overall rating

4,4 /5
(23)
Value for Money
4,5/5
Features
4,3/5
Ease of Use
4,4/5
Customer Support
4,3/5

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Showing 5 reviews of 23
Jeff S.
Overall rating
  • Industry: Printing
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect for Our Business

Reviewed on 2019/02/01

Our experience with Hivedesk has been stellar and in fact we have recommended it to many of our...

Our experience with Hivedesk has been stellar and in fact we have recommended it to many of our clients as well. We have a large contracted services footprint and many clients have asked us how we manage it and we have told them of Hivedesk. We love the ease of use and simplicity of the client and interface.

Pros

It is extremely easy to use and very user friendly and intuitive. My work from home staff never have an issue with it, it has never affected our system or our operation and works quietly and reliably in the background. As the work from home manager, I find the reporting easy to generate. We don't need a complex system and Hivedesk gives us the information we need without a lot of clutter to effectively manage our remote staff.

Cons

There are only a few minor issues. One, when installing, the client itself is easy to install but you usually have to update your Java on almost every new install. Hivedesk does provide a link to update Java when needed which is nice, but it has to be done on most installs. Secondly, while there response through the intercom message system is fast and very effective, it would be nice if they had a live support or customer service number.

Verified Reviewer
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Crucial to managing a team of hourly remote workers.

Reviewed on 2019/01/25

Pros

Hivedesk allows us to manage remote workers in multiple time zones and locations. One of the challenges with having remote workers is you don't have the same ability to see they are actually working as you do with in office workers. We use a number of hourly freelance workers and Hivedesk gives us screenshots shots and activity rates to ensure they are working the hours they are billing us for. Its not something we monitor all the time, but rather use as a tool when we think there is a performance issue.

Cons

We have had the occasional setup issue, but this is usually resolved quickly.

Patrick W.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

A contender in the crowded space of employee work management

Reviewed on 2020/11/10

One of the first employee tracking software I ever used and I compare all the latest programs to...

One of the first employee tracking software I ever used and I compare all the latest programs to HiveDesk. It is a definite contender in this space.

Pros

Easy to use as the most important thing for time tracking is making sure that the program keeps track at a click of a button.

Cons

Lots of resistance from co-workers when this time of software is introduced and the whole taking pictures of your screen doesn't really show much if your co-workers aren't programmers and spend all day looking at a CRM.

Dave M.
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Keeps Honest People Honest

Reviewed on 2019/02/22

In today's world, remote work is a given. We use this software to handle those challenges. We tried...

In today's world, remote work is a given. We use this software to handle those challenges. We tried a lot of the competitors and for many reasons hivedesk won. Plus, team loves their support. Fast and attentive.

Pros

We love hivedesk. It allows us to track peoples use and find areas of weakness. Their price level is perfect for us and we love their reporting.

Cons

The one report I want they don't have. We have a request in, but we have not gotten it. Outside of that, very impressed with solution!

Andrew L.
Overall rating
  • Industry: Financial Services
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Program

Reviewed on 2019/02/08

I often work remotely and the program allows me to easily check my employees hours for the week and...

I often work remotely and the program allows me to easily check my employees hours for the week and address any concerns. If employees active time is low I can determine why by the screenshot feature and address with the employees any concern I have about their work product.

Pros

This software is fantastic for tracking hours. It also does a great job of determining how active employees are with their work with the active time feature. It has other features that allows you to check in on your employees (in house or remote), if needed.

Cons

No negative feedback. The program provides everything promised and more and is easy to navigate!

Showing 5 reviews of 23 Read all reviews

HiveDesk FAQs

Below are some frequently asked questions for HiveDesk.

HiveDesk offers the following pricing plans:

  • Starting from: US$15,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Plans start at $15 / month for 3 users. Add more users by upgrading your plan.

We do not have any information about HiveDesk features

HiveDesk has the following typical customers:

2-10, 11-50, 51-200, 201-500

HiveDesk supports the following languages:

English

HiveDesk supports the following devices:

We do not have any information about what integrations HiveDesk has

HiveDesk offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for HiveDesk.