Virima

4.6 (15)
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Intelligent CMDB automation and complete IT asset management

About Virima

Virima Inc. is singularly focused on reducing the cost and complexities of managing enterprise IT systems and assets dispersed amongst on-premise data centers, cloud providers, corporate campuses and remote workers. Virima software as a service discovers and inventories hardware and software assets, automatically monitors each for configuration changes and leverages machine learning to identify asset relationships and their role in supporting mission-critical business services. These dynamic relationships and dependencies are brilliantly mapped within Virima's Visual Impact Display (ViVID).

Virima's breadth of easy-to-deploy capabilities and out-of-box integrations automates the building and maintenance of a Configuration Management Database (CMDB), enabling improved service, security, risk, and compliance management. The additional IT Asset Management (ITAM) and IT Service Management (ITSM) capabilities of Virima deliver insight and value to mid-market and enterprise clients, enabling them to address many everyday IT operations and security challenges.


Key benefits of Virima

IT operations, asset, service, security, and compliance management teams and application stakeholders in multiple industries, including healthcare, manufacturing, education, and managed services.


Images

Virima Software - Virima Discovery Architecture
Virima Software - CMDB Dashboard
Virima Software - ViVID Enterprise Service Map
Virima Software - ViVID Relationship Map
Virima Software - CMDB Items
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Virima Software - Virima Discovery Architecture
Virima Software - CMDB Dashboard
Virima Software - ViVID Enterprise Service Map
Virima Software - ViVID Relationship Map
Virima Software - CMDB Items

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Ease of Use

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Reviews

Overall rating

4.6 /5
(15)
Value for Money
4.9/5
Features
4.5/5
Ease of Use
4.3/5
Customer Support
4.9/5

Already have Virima?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 15
Franco
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fast, Intelligent, Cost Effective ITAM/ITSM Discovery Tool

Reviewed on 2019/05/10

Pros

I like the autonomic socially intelligent automated algorithms that perform discovery. These algorithms and engines are far better than all of the products I’ve ever used. As an industry recognized discovery and ITAM tool expert, and conference speaker, I have spent countless hours evaluating tools for diverse customers. In the end I’ve always needed a socially persistent tool that would continue to create and capture changes within an ecosystem from an inventory asset management perspective while maintaining CI dependencies and interdependencies. I’ve needed a tool that had a separate CMBD to create a baseline and maintain CI data hygiene, a repository that would store the application dependency mappings, business service mappings and views like infrastructure, communication and network topology. Virima does all of this. Reporting is another critical deliverable for my clients and Virima delivers there too. The dashboards, KPI‘s, and reporting capability is very mature and appreciated by all of my clients. I think one of the most important features is outside of the tool...and that is the customer service provided by Virima. If I need support with an issue or if I have questions about custom probes they are always responsive.

Cons

Accessing and managing a Virima instance via a browser takes some getting use to but it is still a value add to be able to manage a customers instance from a phone. Say you forgot to do a scan. You can login on your phone and fire off that scan.

Alternatives Considered

Device42

Switched From

Device42 and BMC Helix ITSM
Verified Reviewer
Overall rating
  • Industry: Maritime
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A CMDB for the rest of us

Reviewed on 2022/09/08

We are a mid-size company without in-house skills to build/manage a complex CMDB. We did not want...

We are a mid-size company without in-house skills to build/manage a complex CMDB. We did not want to blow our budget on a single product.
We conducted significant research before selecting Virima as our CMDB provider. We consulted with Gartner, with end users and had presentations/demos from 1/2 dozen players in the field.
Frankly, buying Virima felt risky. Their presence is not huge. Their prices are very reasonable. Their product seemed straightforward. What was the catch? None.
I am moving on to a brand new company needing a greenfield infrastructure build. My choice for their CMDB is simple - Virima.

Pros

Ease of deployment. Virima got us up and running in no time.
Ease of use. The information Virima CMDB provides is easily accessible to the average user. A graduate degree in boolean operators is not required, nor is learning a boatload of arcane report construction techniques.
Excellent technical support. You need help. They are there. Not only are they fast - they go the extra step of making sure you get the help you need. Very impressive.

Cons

None come to mind - seriously. As noted - the application's learning curve was easy.

Robert
Overall rating
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Virima is an excellent value in the ITSM space

Reviewed on 2022/09/28

Our business relationship with Virima is second to none. When we had to meet a crazy launch...

Our business relationship with Virima is second to none. When we had to meet a crazy launch deadline, the implementation team committed to 30+ days of 12-16 hour a day, 7 days a week work with us. When we were up at 4AM for the second day of our launch window, they were right there with us. They have been one of the few vendors where it really does feel like we're in a partnership.

Pros

We were first attracted to the product for the robust CMDB and discovery toolset. However, once we implemented the product, the part we liked most was the business rules engine. It is flexible, powerful, and rarely have we found a use case that it could not handle. We were even able to sustain the loss of two headcount from our front line in a reduction of force by building ticket routing AI with the business rules engine.

Cons

The forms aren't WYSIWYG, so there is sometimes a bit of shuffling required to get items where you want them on the page.

The system is built with a self-contained design philosophy, so generating emails or alerts to your company email is possible, but not default.

Verified Reviewer
Overall rating
  • Industry: Consumer Goods
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Virima is a great ITAM system

Reviewed on 2018/10/29

Virima has helped us understand more of our environment for IT, and helped with Asset, change and...

Virima has helped us understand more of our environment for IT, and helped with Asset, change and Release management.

Pros

Ability to scan an internal network and fall all devices on that network. The Business Service Maps are great for finding communication between endpoints.

Cons

The scans can be very slow and can vary in length.

Response from Virima Technologies, Inc.

Thanks for the great review. The discovery scans are carefully designed not to impact network or device performance. The scan periods will vary depending on how much and how deep you choose to scan at one time. Performing deeps scans on hundreds of servers and the underlying network infrastructure might take some time but that enables the awesome Business Service Maps you like.

Mike
Overall rating
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Virima

Reviewed on 2022/09/21

CMDB discovery has been a huge asset.

CMDB discovery has been a huge asset.

Pros

Business rules, filtering, CMDB and ease of use

Cons

The UI can be difficult at times. Can't customize your width of columns. Can't Administer database and backend stuff through the Application.

Showing 5 reviews of 15 Read all reviews

Virima FAQs

Below are some frequently asked questions for Virima.

Virima offers the following pricing plans:

  • Starting from: US$10,000.00/year
  • Pricing model: Subscription
  • Free Trial: Available

Discovery is priced per OS/network device. ITAM/ITSM is licensed per seat.

Virima has the following typical customers:

501–1,000, 1,001–5,000

Virima supports the following languages:

English

Virima supports the following devices:

Virima integrates with the following applications:

AWS Config, Cherwell Service Management, Ivanti Neurons for ITAM, Jira, Microsoft Azure, ServiceNow

Virima offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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