Ahsay Offsite Backup Server

About Ahsay Offsite Backup Server
Ahsay Offsite Backup Server is designed for businesses and managed service providers. It provides an offsite cloud-based solution for a range of platforms and devices. Day-to-day backup operations require no technical expertise. The system has 4 core components for backing up data from servers, databases, virtual machines, workstations, and mobile devices. It supports any cloud-based storage system, which reduces hardware expenses. Examples of cloud service providers include Amazon S3, Google Drive, and Microsoft Azure.
Ahsay Offsite Backup Server connects to a dedicated mobile app for secure logins via 2-factor authentication. It routes authentication operations through mobile devices so that hackers cannot delete data, meaning even compromised systems remain protected from malicious attacks. The mobile app and software platform are offered as white-labeled solutions for managed service providers, so client resellers can rebrand the apps as needed.
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- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Very reliable backup solution
Reviewed on 2018/08/20
We have used Ahsay since 2003. Their product continues to get better with each new version. We are...
We have used Ahsay since 2003. Their product continues to get better with each new version. We are very happy with the functionality.
Pros
This covers all necessary backup points in most networks. You can perform backup jobs to your whim. Even keep files backed up in near real-time with the synchronization features. Beyond that, there are agents for Exchange, Databases, etc.
Cons
The per-agent costs is extremely high. It compares to industry standards, but for some reason the software developers feel there is more money in the retail side of operations that is really there. The reality is that companies like Backblaze are eating up the market share because their monthly fees are too low to compete with based on this model.
- Industry: Computer Networking
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Ahsay Backup
Reviewed on 2020/10/20
After getting the software installed, it does not require much maintenance. The backups will fail...
After getting the software installed, it does not require much maintenance. The backups will fail intermittently for random reasons that are hard to identify with the reports and logs. The biggest frustration is how inflexible the company is with being able to change your licensing after the purchase. I initially purchased a bunch of workstation backup licenses with my order and then found that most of our clients go with server backups and dont need individual workstation backups running. So I wanted to remove the ACB workstation licenses from future maintenance renewals. Nope, I have to pay for maintenance on those or lose all of my maintenance. You can add more to your license, but you cannot downgrade or upgrade the workstation licenses to server licenses. Ahsay won't let you do it. So in order to keep getting future updates, they wanted me to keep paying maintenance on licenses I have never and will never use.
Pros
The back and restore process works most of the time.
Cons
The customer service staff is very inflexible on licensing changes after the purchase.
If you buy too many licenses that you are not using, they will not allow you to remove them from your maintenance for subsequent years. You have to continue paying maintenance on licenses you will never use or the option is to not pay that maintenance and never get any future upgrades.
Backup client doesn't always give much information on why a backup fails.
Alternatives Considered
BDRSuiteReasons for Choosing Ahsay Offsite Backup Server
Needed a backup solution for centralized support of multiple clients.Reasons for Switching to Ahsay Offsite Backup Server
Initial price was lower than Vembu and I could customize the branding of it to my clients.Response from Ahsay
Thanks for your comment. Regarding your maintenance, can you email me the details of your unwanted license on maintenance? I'll then see what we can do for you.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good software, bad QA
Reviewed on 2020/10/20
It's a good software, popular in the online backup market, but with many issues. If I had another...
It's a good software, popular in the online backup market, but with many issues. If I had another solution with less issues and as many options, I would probably switch - in the meantime I keep using it, doing workarounds for things that are not working properly, and hope that the next update doesn't break something else...
Pros
Ahsay is very light and fairly easy to use. It has multiple modules to support the different types of backup.
Cons
There are a few major irritants: the restore time is extremely long, so if you have a few terabytes, expect it to take days. When they bring out a new version, it happens often that they break something that was working before. We were never able to make the VM images and Office365 modules work properly, so we had to use another solution for those. Pricing wise, they have become less competitive since they started charging per server and module instead of per account. The fact that they charge for replication, which should be standard, convinced us to use our storage system to replicate directly instead of purchasing the module through Ahsay. Finally, as an MSP, their reporting is very bad, so we had to use a third party that connects to Ahsay to generate daily report logs.
Alternatives Considered
NAKIVO Backup & ReplicationReasons for Switching to Ahsay Offsite Backup Server
I have had experience with it for years.Response from Ahsay
Thanks for your comment. We'll be working on enhancing the reporting in the future releases. For your VM and O365 backup, can you email your problems to us? Our Support Team should be able to help you out.

- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Good backup software, unreliable company
Reviewed on 2021/08/11
Pros
Installing and configuring is fine, as is the use of the backup sofware. Overal it works fine.
Cons
The company is unreliable. We did have a maintenance contract, but when a new version came out (7), we did have to pay again to be able to use it. The investment was even higher then when we became a customer.
- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Monst reliable software with technical support for any online backup needs
Reviewed on 2020/10/17
Our users are very happy with the software friendly interface. Resellers are satisfied with...
Our users are very happy with the software friendly interface. Resellers are satisfied with brandings options and we like the possibility of multi-destination to backups, replication options and the features of latest version 8. Which combines: all experience of version 6, plus stability of v7 with the unique new features like Office 365 backup, 2-factor authentication login, B2 and Wasabi support
Pros
Recoverability, Data Compression Ratio and People (Technical Support).
Cons
Backup server side could be less passive. It could have options like: stop running specific backups jobs and disconnect clients.
Response from Ahsay
Thanks for your nice comments
Ahsay Offsite Backup Server FAQs
Below are some frequently asked questions for Ahsay Offsite Backup Server.Q. What type of pricing plans does Ahsay Offsite Backup Server offer?
Ahsay Offsite Backup Server offers the following pricing plans:
- Starting from: US$1.50/year
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Ahsay Offsite Backup Server?
Ahsay Offsite Backup Server has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Ahsay Offsite Backup Server support?
Ahsay Offsite Backup Server supports the following languages:
English, French, Portuguese
Q. Does Ahsay Offsite Backup Server support mobile devices?
Ahsay Offsite Backup Server supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Ahsay Offsite Backup Server integrate with?
We do not have any information about what integrations Ahsay Offsite Backup Server has
Q. What level of support does Ahsay Offsite Backup Server offer?
Ahsay Offsite Backup Server offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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