Kylas Sales CRM
About Kylas Sales CRM
"Voted #1 CRM Software for growing Indian businesses by Capterra.
Kylas is a sales CRM designed to support growing businesses in competitive marketplaces.
It offers a Unique Pricing Framework:
It is available for a flat INR 12,999 per month, including:
1. Unlimited User Licenses
2. Onboarding and Training by CRM Experts
Kylas helps businesses identify promising sales leads and nurture them to closure for faster business growth."
KEY FEATURES :-
Lead Management -
Kylas allows you to quickly capture leads from various sources, understand which ones to convert into deals, and which ones to disqualify.
• Capture leads using lead capture forms
• Capture leads from 3rd party portals
• Bulk import leads
• Automatically assign leads to teams using Kylas
Routing Engine.
• Manage your leads and analyze them by source,
owner, 'created at,' and 'updated at.'
• Utilize Custom Fields and Smart Filters for Leads
• Engage with leads at multiple touchpoints using
telephony, email, WhatsApp, and SMS.
Deal, Contacts & Companies Management -
Effectively manage Deals, their value, and the win probability, with visual access to analyze them by pipeline stages. Use Kylas for Account-Based Marketing with multiple Contacts on a Deal.
• Gain insights on deals, their value, and estimated
closure date.
• Utilize smart filters for in-depth analysis of deals
• Identify who is closing deals faster
• Nurture clients for multiple sales products.
• Share Deal Information with teams for better
collaboration
• Utilize Kylas for Account-Based Marketing and focus
on top revenue-generating clients.
Sales Pipeline Management -
•Ensure your sales leads and deals stay on track with
efficient Sales Pipeline Management.
• Customize pipeline stages based on your business requirements
•Create different pipelines for various teams, products, and business units.
•Automate specific actions or communication for different pipeline stages.
•Easily sort or filter leads and deals by their closing date.
Data Management -
•Have complete control over your data.
•Import or migrate data from other CRMs or Excel.
•Export data from the system with just a few clicks.
•Quickly update data in bulk - leads, deals, and tasks.
•Sync Kylas Data with 3rd party apps using Webhooks.
•Ensure data security.
•Prevent duplication of data.
•Access the right data effortlessly with the help of filters and Smart Lists.
Productivity & Collaboration -
Stay organized and collaborate effectively with your team throughout the sales process.
•Get a 360-degree view of your business health with the sales dashboard.
•Automate repetitive tasks like data entry, lead assignment, etc., using workflow automation.
•Create tasks for Leads, Deals, Contacts, or Companies.
•Collaborate seamlessly with your teams through Notes and Comments and @ mentions.
•Stay on top of all tasks with In-App & Email Reminders.
•Delegate tasks to your team.
Customer Engagement -
Engage your customers for better relationships and faster conversions.
• Send and receive emails directly from the app.
• Create email templates to save time and reduce
errors.
• Set up online & offline meetings with clients directly
from Kylas.
• Record all sales calls to monitor call quality.
• Keep track of sales calls and details, updated
automatically into the CRM from your mobile.
• View entire SMS conversations with customers in the
'Message' section.
• Send and receive WhatsApp messages from Kylas.
User Access & Control -
Manage all Products & Services you offer and allow team members to tag them.
• Customize fields for relevant data.
• Control user data access and actions.
• Implement unique Sharing Rules.
• Set up multiple teams with defined access.
• Facilitate cross-departmental data sharing.
Order Management -
Effortlessly create, edit, and delete quotations on Kylas.
• Access all your quotes in one place.
• Download quotes as PDFs or send quotations to clients as email attachments directly from Kylas.
Key benefits of Kylas Sales CRM
"Kylas offers several benefits for growing businesses.
• Improved Customer Relationships: Kylas CRM empowers sales teams to gain a deep understanding of their customers. By analyzing customer needs, preferences, and behavior, businesses can personalize interactions, fostering exceptional customer relationships.
• Enhanced Communication: Kylas centralizes customer information, promoting seamless communication and collaboration across teams. Access to the same data minimizes miscommunication and ensures everyone remains aligned in their customer interactions.
• Improved Customer Service: With comprehensive access to customer history and preferences, support teams can deliver faster and more personalized assistance, resulting in higher customer satisfaction and loyalty.
• Increased Sales and Revenue: Streamlining the sales process is a forte of Kylas CRM. It provides valuable insights into leads, automates routine tasks, and tracks sales opportunities. Consequently, businesses experience improved sales efficiency, leading to increased revenue.
• Better Lead Management: Kylas assists sales professionals in efficiently capturing, categorizing, and nurturing leads. By prioritizing leads based on their potential, conversion rates skyrocket, resulting in a substantial boost to business success.
• Data Centralization: Kylas CRM serves as a centralized repository for all customer-related data. This accessibility and consolidation enable data-driven decision-making, trend identification, and streamlined operations.
• Customer Segmentation: Sales representatives can utilize Kylas to segment the customer base according to various criteria. This segmentation enables the creation of highly personalized marketing and customer service strategies, enhancing the overall customer experience.
• Efficient Marketing: Kylas equips sales agents with tools to create targeted marketing campaigns and evaluate their impact using customer data. This data-driven approach leads to more efficient marketing strategies and a higher return on investment.
• Automation: Kylas CRM offers workflow automation capabilities, allowing businesses to automate repetitive tasks such as data entry, lead assignment, and follow-ups. This automation frees up valuable time for the sales team to concentrate on more strategic activities.
• Forecasting and Reporting: Kylas CRM provides valuable insights into sales forecasts and performance metrics. This functionality aids businesses in setting realistic goals, monitoring progress, and making informed decisions. "
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Reviews
Already have Kylas Sales CRM?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
CRM review - Kylas
Reviewed on 2023/10/12
Pros
Lead management and getting cross entities report is very helpful
Cons
User interface is not that friendly to non tech savy
Response from Kylas
Hi Hiruni, thank you so much for telling us how you feel about Kylas! We're pleased to hear that you like our features like lead management and cross-entity reporting. Also, we are working on our feature set to make it more user-friendly. We will soon update you about the same.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Application, It is user friendly, very good support
Reviewed on 2024/01/30
Amazing, we can use very easily without any difficulty and track the leads stages
Amazing, we can use very easily without any difficulty and track the leads stages
Pros
We can track the missed call back leads by setting reminders and we easily track the sales closure each and every day where the leads stage is day by day. And obviously good customer support makes me to use very easily.
Cons
as of now, there is no cons, it is good
Alternatives Considered
Zoho CRMReasons for Switching to Kylas Sales CRM
It is very affordable( cost effective), user friendly to use, we can track and set the reminders to close the leadsResponse from Kylas
Hello Nazia, it's fantastic to know that features like tracking missed call-back leads and sales closure stages have been beneficial for you. Thank you for highlighting our user-friendly interface and excellent customer support. We are updating our features and will soon tell you about them.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Customer Support is Highly Active
Reviewed on 2024/03/19
Pros
The customer support is highly responsive; they promptly address tickets and resolve any issues efficiently.
Cons
The CRM system is somewhat complex, requiring approximately a month to become familiar with all its features.
Response from Kylas
Thank you so much for sharing your valuable feedback with us, Prashasti! We feel honored to know that you appreciate our customer support service and that it resolves your issues promptly. Also, we are working on improving your user experience with some new features. We will update you about them soon.
- Industry: Textiles
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best CRM software ever
Reviewed on 2024/10/18
Amazing experience, Easy use for Lead management, Lead segregation.
Amazing experience, Easy use for Lead management, Lead segregation.
Pros
I like Pipeline stages, Multi-channel sales flow, Sales Reports as per customized, Lead Management
Cons
I haven't seen anything yet, once i faced any problem will definately suggest.
- Industry: Airlines/Aviation
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Excellent Training Support
Reviewed on 2024/08/16
Pros
Kylas offers impressive customization options, allowing you to tailor the platform to meet your specific business needs. The training provided is also top-notch, making it easy to understand and navigate the system effectively. Overall, it's a great tool for businesses looking for flexibility and ease of use.
Cons
One aspect I liked least about Kylas Sales CRM is the need to book slots for meetings to resolve every issue. This process can be time-consuming, and when handled via email, the communication can sometimes be unclear.
Kylas Sales CRM FAQs
Below are some frequently asked questions for Kylas Sales CRM.Q. What type of pricing plans does Kylas Sales CRM offer?
Kylas Sales CRM offers the following pricing plans:
- Starting from: ₹12,999.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
At Kylas, we believe that some of the best work happens when you collaborate with everyone in the team. So, we decided to offer you Unlimited Users (No per User Fees) on any Growth Plan that you pick! Our Elevate Plan at INR 12,999/mo is a flat cost that offers the best of Kylas. 1. Unlimited User Licenses & Features 2. Robust Onboarding & Training Program 3. Assured Data Security
Q. Who are the typical users of Kylas Sales CRM?
Kylas Sales CRM has the following typical customers:
11–50, 51–200, 201–500
Q. What languages does Kylas Sales CRM support?
Kylas Sales CRM supports the following languages:
English
Q. Does Kylas Sales CRM support mobile devices?
Kylas Sales CRM supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Kylas Sales CRM integrate with?
Kylas Sales CRM integrates with the following applications:
ActiveCampaign, AiSensy, Aircall, Apollo, Arka Inventory, Brevo, CallerDesk, Digio eSign, Exotel, Facebook Business Suite, Gallabox, Gmail, Google Ads, Gupshup, Kaleyra, Knowlarity, MCUBE, Mailchimp, Mailjet, Microsoft Outlook, MyOperator, Netcore Customer Engagement, Outlook4Gmail, Ozonetel, PayU, Pinnacle Professional, Razorpay, Sakari, Servetel, Shopify, Stripe, Twilio, WATI, Zapier
Q. What level of support does Kylas Sales CRM offer?
Kylas Sales CRM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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